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“Fantastic Hotel for the Money”

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Doubletree By Hilton at the Entrance to Universal Orlando
Ranked #159 of 340 Hotels in Orlando
Reviewed 13 June 2014

We stayed at this hotel for a long weekend. The price of the room was very reasonable -- especially considering we were right across the street from Universal Orlando. A stay at their resorts would have cost us 4 times as much! The room was large and comfortable. It included a sofa, which is always a plus for us, as sitting on the bed trying to watch TV doesn't work for me. The hotel had plenty of amenities and was within walking distance of several restaurants and a drug store.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Hooptymoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this reviewResponded 15 June 2014

Dear Hooptymoo,

Thank you so much for your review. I am so happy you enjoyed our location and our rooms. Please come back and see us the next time you are in Orlando, just let us know so we have a room with a couch for you.

best regards,

Louis

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1,473 - 1,479 of 3,589 reviews

Reviewed 13 June 2014

The staff was extremely friendly, helpful , and professional. The location was also very nicely situated from the attractions we wanted to see. The only turn off was the hotel itself. The hotel's décor and amenities are dated and worn and need serious upgrading and modernization. Broken doors, worn-out hallway carpets, and old furniture in the rooms took away from an otherwise fantastic trip. Fix the mentioned items and the hotel will be perfect.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Julio P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this reviewResponded 15 June 2014

Dear Julio P,

Thank you for staying with us and for taking the time to share this review. I appreciate your comments on our staff, they working very hard to make our guests stay an enjoyable one and I thank you for recognizing them. I have passed on your comments about the decor to our rooms managers, I hope the next time you visit us we will have this updated and you will enjoy a perfect hotel.

best regards,

Louis

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Reviewed 13 June 2014

Very well managed Doubletree property. HHonors Diamond status recognized. Breakfast buffet with omelet station and really incredible warm service from Karen. Location is directly in front of Universal Studios. Dining options in walking distance include TGIFridays, Miller's Ale House, Carraba's, Hooters and some fast-food outlets. Hidden gem is a hole-in-the-wall Mexican place in a strip mall called Border Grill. Don't go for the ambiance but the food is really good.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Martin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this reviewResponded 17 June 2014

Dear Martin E,

Thank you so much for staying with us and taking the time to share this review. I truly appreciate your loyalty as a Diamond member and we are happy that you enjoyed yourself so much. I have shared this review with Karen and it truly made her day. Thank you again and we all look forward to seeing you again the next time you visit Orlando.

best regards,

Louis

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Reviewed 12 June 2014

Stayed a week while on business in the area. This is an older hotel and not in terrible shape but it certainly shows it age. In my opinion they are missing the details that should be there to fly the Doubletree flag. For instance at the pool some of the chairs are falling apart and should have been thrown out long ago, they also struggle to keep clean pool towels stocked and the pool deck clean and orderly. The hallways are not air conditioned and the elevators are downright hot as you ride to your room. The location is great, walking distance to Universal City Walk and Studios.

Stayed: June 2014, travelled on business
Thank Bstruckm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this reviewResponded 15 June 2014

Dear Bstruckm,

Thank you so much for sharing this review with us. I do apologize for the issues you faced during your stay, we are working hard to correct them and appreciate your feedback. I am glad you enjoyed our location. Please come back and see us again soon.

best regards,

Louis

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Reviewed 12 June 2014

We stayed June 6-9th. A perfect place to stay if you are going to Universal. The rooms were very clean and everyone was very friendly and helpful. The Breakfast buffet was very good. If we go back we will probably stay there again.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Sherri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2014

planned a MP reunion and had heard good things about this hotel. I was impressed from beginning to end. Rooms were comfortable, staff was friendly. I am planning the future reunions here. it was centrally located to outlet malls, parks and highway.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank 842lorid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

The hotel staff is very friendly and accommodating! They even greet you with fresh, warm cookies! The rooms are very nice and clean. The only problems would be slow elevators and lack of self parking; which leads to paying for valet. Otherwise, a great place to stay and the location is great if you're going to a theme park!

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Samantha V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louis E, Guest Relations Manager at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this reviewResponded 15 June 2014

Dear Samantha V,

I am so happy to hear what a great time you had at our hotel. Thank you so much for staying with us and for sending us this review. I have passed your comments on to our engineering manager concerning the elevators and he has contacted our vendor to do an inspection. Thank you again and please come back and see us soon. We will have the cookies waiting for you.

best regards,

Louis

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Additional Information about Doubletree By Hilton at the Entrance to Universal Orlando

Address: 5780 Major Blvd., Orlando, FL 32819-7904
Phone Number:
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#47 Luxury Hotel in Orlando
#136 Romantic Hotel in Orlando
Price Range: £67 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton at the Entrance to Universal Orlando 4*
Number of rooms: 742
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Also Known As:
Doubletree By Hilton At The Entrance To Universal Orlando Hotel Orlando
Doubletree Orlando
Orlando Doubletree
Doubletree Universal
Doubletree By Hilton At The Entrance To Universal Orlando Florida

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