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Reviews (806)
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28 - 33 of 806 reviews
Reviewed 3 weeks ago

Everything was excellent, staff very well trained in customer service skills. Would highly recommend hotel. Conference rooms are very spacious, only thing would recommend for rooms to have microwaves.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank 105Morgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT Universal O, Nicole S, Executive Assistant at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this reviewResponded 3 weeks ago

Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

It was our five day family trip to the Universal Studios and the location of this hotel is perfect! The hotel is clean and inviting with white and green color combination. The staff is friendly and helpful.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank mariamaqib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT Universal O, Nicole S, Executive Assistant at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this reviewResponded 3 weeks ago

Dear Mariamaqib, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Stayed here for 3 weeks in June and we cannot fault it!!

Not only is it just a 10 minute walk to Universal, but it is easy to access the i4, close to Disney and everything central Florida has to offer. We even drove out to Clearwater and up to St Augustine.

The rooms are really comfortable, nice decor and kept spotless by the housekeeping team, as are all the guest areas. The court yard is a great addition, especially in the morning to enjoy your Starbucks!

You cannot fault the team at this hotel nothing was too much trouble for the team at the American Grill Sue, Ryan, Betsy, Guillermo, Carrie and Donavon were amazing! friendly, happy, great recommendations on things to do locally and always made time for you and made you feel special - thank you!!!!

The team are Starbucks were also amazing, especially Ronnie, Julie and Maria!

“Two Americanos!”

Also, a huge thank you to Andrea Accion for all her help, assistance and for just being great!!!

Looking forward to returning next year!!!

Stayed: June 2018, travelled as a couple
Thank samcourt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We went on vacation here as a recommendation by our Travel Agent, Angela from Jetset Travel. We met a representative from Hilton Honors, her name was Annette HRV
and we signed up with her for future Vacations as well as our travel agent. She was excellent and explained everything to us and we signed on. Thank you Annette
The service was Outstanding and all the staff was So very helpful and wonderful.

Room Tip: Every room was fantastic and the room was more than what we expected.
  • Stayed: June 2018, travelled solo
    • Location
    • Rooms
    • Service
Thank dennis m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT Universal O, Nicole S, Executive Assistant at Doubletree By Hilton at the Entrance to Universal Orlando, responded to this reviewResponded 3 weeks ago

Dear Dennis M, Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon

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Reviewed 3 weeks ago via mobile

I had a nice experience at the Doubletree. My friends and I stayed here for a weekend to visit Universal Studios.

Some main points from my stay:

-the hotel is not at the entrance it’s more like across a busy intersection to the entrance. You can’t walk but the hotel provides a shuttle at certain times (it can get extremely full coming back from the park at night so be aware-standing room only full)
-housekeeping didn’t come until around 3pm both days, I know it’s a large hotel and we didn’t really need anything but I just thought they came very late both days
-the door for our room was hard to open
-the pool was great!
-our view from the room was great, we were overlooking the pool and the direction towards Universal

Stayed: June 2018, travelled with friends
1  Thank Teryn_LLGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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