The location alone makes it a winner. They have a great pool for kids and proactive lifeguards. You get the benefits of express pass for the park, and access to other property hotels and parks. Good Family FunMore
- Free Wifi
- Free Parking
The location alone makes it a winner. They have a great pool for kids and proactive lifeguards. You get the benefits of express pass for the park, and access to other property hotels and parks. Good Family FunMoreShow less
Aloha George H!
Thank you for the FIVE out of FIVE rating on TripAdvisor! It’s great to hear that your kids had a great time at the pool and our lifeguards provided proactive service. We look forward to your next visit to the Islands for more family fun! Mahalo!
THE place to stay if you want to be close to the Wizarding World of Harry Potter/Islands of Adventure. Our family of three spent four nights at Royal Pacific. The hotel rooms are pretty basic, but that was fine with us, as we spent very little time there. The common areas were nice. We spent three afternoons at the pool, which had a very attentive, friendly staff, and we enjoyed a dive-in movie one night. We ate 2 breakfasts in the Islands Dining Room, had sushi twice in the lobby bar, and enjoyed Emeril's Tchoup Chop, which is in the hotel. (We didn't eat in the park much.) The hotel service was excellent in every instance. I will say, I couldn't get the free wifi in the lobby to work, but it wasn't important enough to me to ask anyone for help. Had a great time and would stay there again.
We greatly appreciate the time you have taken to reflect on your experience with us! We are thrilled to hear that you had the opportunity to enjoy many of the great amenities on property; especially our always relaxing Dive-In movies. Our close proximity to the Wizarding World of Harry Potter is certainly a great benefit. We can’t wait to host your next vacation. Mahalo!
From the time we arrived at 12:30 am until we left 3 days later, we were awed by the beauty of this resort as well as the the kindness and helpfulness of the staff. I had called ahead and let the staff know we were celebrating our 37th anniversary, they had a sweet card signed by several members of the staff for us upon arrival. WE HIGHLY RECOMMEND THIS RESORT!!!
Thank you for the fantastic FIVE out of FIVE rating on TripAdvisor! We take great pride in our grounds and how they are adorned by many different aspects of the South Pacific. We are so honored to have had the privilege of celebrating such a special time with you and pleased that our staff made it a memorable one. We look forward to your next visit to the Islands. Mahalo!
I stayed for a week on business early June. Pretty decent hotel, great location if you plan on visiting the Universal theme parks, good service, not overpriced (at least for the area). The pool was a bit small and the lifeguards closed it at the first sign of rain, which meant it was closed quite a lot.
My room was fairly nice, the bed a bit lumpy (points off) and the AC only works when you are in the room and moving enough to reset the motion detector.
The food was decent, room service OK, staff generally friendly, the grounds nice and clean.
Aloha peter m!
Thank you for your candid feedback on TripAdvisor! We are pleased to hear that had an overall enjoyable experience with us and that our staff provided you the service our guests deserve. We look forward to your next visit here in the Islands. Mahalo!
I recently stayed at this hotel on a business trip. The hotel was nice and had all the amenities I would expect from this chain. Clean rooms, prompt room service, etc. Only negative is that my bed wasn't comfortable. Overall, i think I would have enjoyed the experience more if i had been there on vacation. While the hotel has a large conference center, the vibe of the place better suits those there for pleasure. In reading other reviews there were many positive aspects of the hotel that i didn't have the opportunity to experience as a business traveler.
Aloha Sara E!
Thank you for taking the time to provide your feedback on TripAdvisor! We are pleased to hear that had an overall enjoyable experience; however we hope that your next visit is more leisure than business so you can enjoy more of our wonderful amenities. We look forward to your next vacation here in the Islands. Mahalo!
Beautiful grounds! The place is huge, but easy to navigate. The location is perfect, it is a pretty walk along the waterway to Islands of Adventure or you can use the water taxi. The pool is very big so it never felt crowded.
Aloha Amanda S!
A FIVE out of FIVE TripAdvisor rating is what we strive for, Thank you! You’re right, our property is very easy to navigate and the scenic walk to the parks is convenient and beautiful. We hope your travels bring you back to the Islands soon, Mahalo!