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Loews Royal Pacific Resort at Universal Orlando
Ranked #57 of 339 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Orlando
1 review
“ONE DAY TRIP”
Reviewed 23 July 2014

Stayed here to use the early admission to the new Harry Potter world. The front desk did not let us know that we needed tickets printed. Had to get out of line and go get tickets - woke up at 5:30 to be in that line! The hotel is nice but needs to make sure that guests have everything they need.

  • Stayed July 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel

Helpful?
Thank Lori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPR, General Manager at Loews Royal Pacific Resort at Universal Orlando, responded to this review, 27 July 2014
Aloha Lori M!
Thank you for taking the time to review our resort on Tripadvisor. We apologize your vacation did not start off as planned, but are glad you were able to take part in the Wizarding World of Harry Potter’s early park admission as an on-site guest. We hope to welcome you back to the Islands soon!
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Saint John, Kansas
Level 4 Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 July 2014

I came to this hotel with my college age kids. We have stayed at several places in Orlando. It was an awesome stay. Everyone was very friendly and helpful. We visited universal studios and they gave us tips on what to see and do where to eat and shop, and what rides to do an best times to do them. We used water taxi and that was awesome. We went to a late night movie and was surprised it was still running at 1 am very nice

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank leah11x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPR, General Manager at Loews Royal Pacific Resort at Universal Orlando, responded to this review, 27 July 2014
Aloha leah11x!
Thank you for your lovely FIVE star review of our resort on Tripadvisor! We are thrilled to hear you and your kids had an awesome stay. We hope that next time you visit us you will get the chance to experience our luxurious pool. Thank you again for your rave review and we look forward to welcoming you back to Loews Royal Pacific Resort!
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Houston, TX
Level 6 Contributor
198 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 23 July 2014 via mobile

One major drawback which was an inconvenience both days of our stay......I purchased the "bed and breakfast"....big mistake: if you are planning taking advantage of early admission to parks, breakfast is out because early admission entrance is at 7a and Island restaurant doesn't open til 7; day 2) checked in as breakfast included guest, was seated then offered a menu from which I ordered.....after eating I was presented with Bill.....included breakfast is buffet only.....aaaarrrgghhh!!! I must say that the wait staff was extremely accommodating -/--bottom line: don't eat there!

  • Stayed July 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PegJohnston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPR, General Manager at Loews Royal Pacific Resort at Universal Orlando, responded to this review, 27 July 2014
Aloha PegJohnston!
Thank you for your feedback about your recent stay at Loews Royal Pacific Resort at Universal Orlando. We are concerned to read these comments, and would like to talk with you to gather more details. Please contact us at: royalpacificcustomerservice@loewshotels.com Mahalo!
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Orlando
1 review
Reviewed 22 July 2014

I love how close the park was to the Hotel. Very nice and clean. Staff was very attentive and helpful. Pool was very nice and the water are for kids was great to keep them amused. Pool side service was excellent. Room service food was good. Breakfast meal and value was excellent.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPR, General Manager at Loews Royal Pacific Resort at Universal Orlando, responded to this review, 27 July 2014
Thank you for taking the time to review our resort. We appreciate your comments in reference to our friendly staff and our pool area. It is our goal to provide an exceptional experience to all of our guests and we hope to welcome you back to the Royal Pacific Resort in the future.
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Beaufort, South Carolina
Level 4 Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 July 2014 via mobile

The staff go out of their way to be so friendly and helpful. The room was great with a view of the pool and a King size bed. With the amenities of the on site stay with the park, the value is worth it. Fast pass, early park entry, 10 minute walk to both parks on the trail, gifts bought can be sent back to the hotel while you are at the parks, breakfast at the park and nice pool to relax makes it worth every penny. We stayed at the Hard Rock last year and this hotel was much better. The Luau was fantastic that have on Saturday. The only negative would be the pool doesn't have an area over 5 feet deep for doing laps if you would like, but the service and pool are great with a kid section and lifeguards to watch over the pool. Can't say enough good things about this hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPR, General Manager at Loews Royal Pacific Resort at Universal Orlando, responded to this review, 27 July 2014
Aloha Chris C!
We can’t thank you enough for the great FIVE STAR review! Here at Loews Royal Pacific, we enjoy what we do and we truly care about the stay of each and every one of our guests, and it means a lot to us that you recognized that. We are thrilled you enjoyed all of the on-site benefits such as express passes and proximity to the theme parks. On behalf of our entire team, we would like to thank you for choosing our resort as part of your vacation. We look forward to your next visit!
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Orlando
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 July 2014

Room was excellent. View was excellent. Main staff excellent. Housekeeping management was terrible. Housekeeping carts were left outside my $$$ room at least two days with toilet brushes and other gross items. Custodial door was right next to our room and was never locked. People just left their food there in front of my room because it looked like a great place to leave it. Asked housekeeping and front desk NUMEROUS times over our five night stay to fix/ resolve door locking issue and they did not EVER fix. Carts were moved after third time asking. Paid way too much for such poor service. Lot of money to those of us who save for one big trip each year. Felt very disrespected.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
5 Thank Samuel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPR, General Manager at Loews Royal Pacific Resort at Universal Orlando, responded to this review, 30 July 2014
Thank you for sharing your feedback on your recent visit to Loews Royal Pacific Resort. It was a pleasure personally speaking with you and I appreciate your candor and insights. Again, my apologies for the problems during your stay. I have shared your comments with the respective departments as we take all of them very seriously. Loews Royal Pacific and the team look forward to your return visit in the future.
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Cape Coral, Florida
Level 4 Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 July 2014

The hotel was beautiful. Employees were friendly and helpful. Rooms were clean and comfortable. Stayed here for the early access and fast passes, definitely worth it. The express passes are great and saved tons of time. Would stay here again.

Stayed July 2014, travelled with family
Helpful?
Thank xtandt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LRPR, General Manager at Loews Royal Pacific Resort at Universal Orlando, responded to this review, 26 July 2014
Aloha xtandt!
Thank you for taking the time to review our resort on Tripadvisor! Your comments mean a lot to us especially since we place a high emphasis in the cleanliness and customer service at our resort. We are so thrilled to hear you would stay with us again. We look forward to serving you and your family for your next adventure to Orlando!
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Additional Information about Loews Royal Pacific Resort at Universal Orlando

Property: Loews Royal Pacific Resort at Universal Orlando
Address: 6300 Hollywood Way, Orlando, FL 32819-7614
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Orlando
#11 Top resorts Hotel in Orlando
#21 Luxury Hotel in Orlando
#52 Romantic Hotel in Orlando
#85 Business Hotel in Orlando
#90 Family Hotel in Orlando
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Loews Royal Pacific Resort at Universal Orlando 4*
Number of rooms: 1000
Official Description (provided by the hotel):
Be swept away to a South Seas escape filled with tropical wonders, exotic food and carefree fun. Located on-site at Universal Orlando Resort, Loews Royal Pacific Resort is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 
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Also Known As:
Loews Royal Pacific Resort At Universal Orlando Hotel Orlando
Loews Royal Pacific Hotel
Royal Pacific Resort Orlando
Universal Royal Pacific Hotel
Royal Pacific Hotel Orlando
Universals Royal Pacific Resort
Loews Royal Pacific Resort At Universal Orlando Florida

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