The HRH did not let us down. From the moment we arrived at 7:15am, the valet person helped with unloading the car and explained what we needed to do to check in. The front desk was extremely helpful getting us settled in. He explained the express pass, events for the hotel during our stay, and called the bellman to take our bags to the room. The bellman was the most helpful person we met. Told us about the side entrances, best times to get on the rides, good places to eat, and the events for the nights we were there (he deserved his tip).
As reviews have pointed out before, the beds are the most comfortable I have found in a hotel. The wife and I were thinking on how to walk off with the mattresses.
The pool was very nice too. Busy, but it was hot July days....so we expected it. The bar was quick for us.
Location was good. Short walk to both parks and city walk. The peddlecabs were the fastest to the park and back. Cost nothing but we tipped $5 each time. The boat is nice but it can be slow.
Check out was easy and quick. The parking guy gave us helpful hints again on the fastest way to the freeway and to avoid some traffic.
I wish other hotel chains would learn from HRH. Our stay was excellent and I hope to return again.
- Official Description (provided by the hotel):
- Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more less
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- Also Known As:
- Hard Rock Hotel Orlando
- Hotel Hard Rock
- Hard Rock Resort
- Hard Rock Orlando
- Hard Rock Cafe Hotel Orlando
- Universal Hard Rock Hotel
- Hard Rock Hotel At Universal Orlando Florida