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“Rock on at the Hard Rock”

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Hard Rock Hotel at Universal Orlando
Ranked #47 of 338 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Orlando
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Rock on at the Hard Rock”
Reviewed 9 June 2014

Stayed during local convention. Great place to unwind if traveling on your own or with a family. Entire place is full of rock memorabilia. Great music playing inside and out throughout the day. Walk to Universal Studios or City walk is short and filled with great views. Staff goes out of their way to make you feel like you own the place! Room had large flat screen TV, internet, cozy chair to relax in and an incredibly comfortable bed. The Kitchen is great for eating. The Palm is a terrific high end restaurant if entertaining. Didn’t get a chance to eat out at the pool, but it looked pretty cool based on the number of families crowded around it.

  • Stayed June 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
2 Thank Michael D R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Moscow, Moscow City, Russia
Level 4 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 June 2014

Surely, the best of this hotel is its location. In 10min walk you can reach each of Universal Parks. You walk through beautiful gardens with river view, in the shadow, smelling amazing flowers. If you are too tired you can always you water or bicycle transportation, but I suggest everyone to enjoy the nature. Another greatest advantage is getting a free Express pass - using it, we enjoyed all favourite rides twice! Totally worth it!
My husband had some health issues and we were happy to find medicine in Hard rock shop, which is very convenient as the nearest farmacy is 10min taxi drive from the hotel.
We also ordered room service (breakfast) but were a bit dissapointed at this point - overpriced and not tasty. The cafeteria downstairs is much better, food selection is great.
Rooms are spacious and clean.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank Anastasia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

Top hotel, top location. Easy walk to universal parks and regular bus shuttle to seaworld and aquatica (30ish mins). Town cars or regular cabs outside the hotel as needed for anything else, we never had to wait (we did go outside school holidays though and it wasn't rammed except at weekends)

Excellent service throughout hotel, we had a club room on floor 7 and the lounge was excellent with snacks most of the day and cold drinks whenever (beers and wine between 5-7!!)

Pool great too, perfect for sleeping in the sun while kids happy and playing in pool when on dad duty.

Definitely recommend this hotel, we'll be back.

Room Tip: 7th floor club level is definitely worth the upgrade if you are going to spend any time in the hotel...
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  • Stayed May 2014, travelled with family
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    • Cleanliness
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Helpful?
1 Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review, 10 June 2014
Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! Thanks for the rock star recommendation. Our Rock Royalty Level is designed to make ensure you feel like V.I.P. We'll see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

Love this Hotel. It can be a bit pricey, but there isn't a better place for all members of the family. As soon as we can afford it, we will be coming back! Pool was awesome and the staff is friendly. Also, location to the park is a great perk. You can walk to the front gate of Universal Studios in 4 minutes.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
1 Thank Sean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Powell, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 June 2014

Overpriced, average food and service. We did enjoy the express passes, and early admission for Universal Studios. I would recommend one of the other Hotels on the property before the Hard Rock. It just doesn't justify the price.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
2 Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 June 2014

The pool was amazing d.j. was great atmosphere was fabulous only thing we didn't like was their margaritas save your money and go to city walk on those and have them at margarittaville! But the whole experience at hard rock is a must the staff is great and very friendly! I would highly recommend it if you are going to orlando and going to universal! Make sure you take time to enjoy the pool

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
2 Thank Kellie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review, 10 June 2014
Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! Thanks for the awesome recommendation. Our Beach Club staff takes pride in ensuring all our guests Rock Star Service. Rock On!
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Brooklet, Georgia
Level 5 Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 8 June 2014

This is a wonderful hotel in a beautiful setting. The facilities are excellent and well kept including the pool area and gardens which are very nice. The entire staff is awesome, very friendly and eager to help. We stayed on the club level and it is worth the extra cash. Staying onsite in the park is the way to go due to getting the complimentary Express Passes (these are awesome!) and being close enough to just walk or take the water taxi when you get tired or just need to change clothes after getting totally soaked at Rip Saw Falls :-) The hotel vibe is very cool and exactly what I expected. Hard Rock Hotel @ Universal Rocks!

Room Tip: When booking online it will say that the double queen rooms can accommodate 5, however that is only...
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Green Features: Supports recycling and has a extra recyclable trash bag in room to use. :-)
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deanna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HardRockHotelOrlando, General Manager at Hard Rock Hotel at Universal Orlando, responded to this review, 10 June 2014
Thank you for your feedback about your recent stay at the Hard Rock Hotel at Universal Orlando! Thanks for the great review. At Hard Rock Hotel you set your own tempo. Whether you want to lounge all day at The Beach Club or attend one of our Velvet Sessions there is a beat for everyone. Rock On!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hard Rock Hotel at Universal Orlando

Property: Hard Rock Hotel at Universal Orlando
Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Official Description (provided by the hotel):
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida

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