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“Teenager Approved”

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Hard Rock Hotel at Universal Orlando
Ranked #47 of 336 Hotels in Orlando
GreenLeadersBronze level
Clarksville, Arkansas
Level Contributor
69 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
“Teenager Approved”
Reviewed 14 July 2014

Stayed here because of the perks that come with it. Express passes and early entry to parks. Without those our trip to Universal would not have been nearly as enjoyable.

This is a resort type hotel so you will have bell hops to help load and unload your baggage. Our bell hop actually talked with us for about 10 minutes about the hotel and the services available.

In addition, the restaurants on-site are expensive. But, you're paying for convenience.

Kids loved the pool area. They had a DJ that afternoon and he set up games for the kids to play. There is a café adjacent to the pool so you can eat while kids swim.

There is a nice quick-service market downstairs called Emack & Bolios. You can grab a quick hand-held breakfast to eat on the way to the parks.

Navigating around the hotel can be a little confusing. We spent some time the first evening learning the short cuts to the park. It is quicker to walk then wait on a water taxi. The water taxi is great for the trip back to the hotel since your legs are typically wore out by then.

Each person in your group will get their own room key with their name imprinted on it. This will allow them to get into the room and the pool area. There is a kiosk in the lobby that you use to get your Express Passes. It will take your picture and print it on the Express Pass. In total, you will have 3 passes to hold onto while in the park; express pass, room key & entrance pass. We used lanyards to keep them all and found that to be very handy.

We were able to check out early in the morning and the bell hops held our luggage until the end of the day (didn't pick it up until 9:30pm that night). There is a parking fee for each night you stay, but you can stay there even if you've checked out that day.

The room was clean and we were able to fit five of us. There were two queens and we used an air up mattress for the teen. The bathroom had tub, toilet and sink and outside there was a vanity with a sink. The room had a safe which we used without cost. There is no refrigerator or microwave, but there was a coffee maker. Housekeeping did a great job even with all our stuff scattered around the room. The bathroom was kept clean and we had plenty of towels. We didn't hear our neighbors but would occasionally hear people walking down the hall if they were noisy.

If I were to go to Universal again, I would definitely stay at the Hard Rock Hotel.

Room Tip: We didn't ask for a specific location and not sure if you can request one, but if you want to ha...
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  • Stayed June 2014, travelled with family
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Helpful?
2 Thank lodeiapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Orlando
1 review
Reviewed 14 July 2014

From the minute we walked in the service was outstanding. Upgrades without asking, courteous staff everywhere, amazing amenities. We will definitely stay here everytime we visit Universal. Newly renovated rooms on the Club Level are wonderful! Thank you HRH!!

  • Stayed July 2014, travelled with family
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Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Teresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oviedo, Florida
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 July 2014

Wife and I spent the weekend in Orlando while the kids were out of town - this was the wrong hotel. Stayed on the gold floor - when compared to other gold level floors the features here are just not up to par. King size room was average to the small side but clean and comfortable bed. The gold lounge in very simple and almost has a cafeteria feel to it, made breakfast a small bowl of fruit, hard boiled eggs, some cereal, breads was all that was offered. This hotel is best for traveling families with kids.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank UCF_MP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pangbourne, United Kingdom
Level Contributor
216 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 13 July 2014

First time staying close to Universal and at a Hard Rock Hotel.
Excellent service and atmosphere, very efficient with the valet parking and great restaurants on site and within walking distance.

The inhouse steakhouse, Palm Restaurant was a great find, fantastic steaks and cocktails, great kids menu.

The pool area was a little crowded at times but the pool is great, a few annoying LifeGuards not allowing children to enjoy the slides without supervision but generally a great pool.

The rooms were bigger than ones we have stayed at within the Disney hotels, comfortable and clean.

Room Tip: Choose a high room, on VIP level if you can. Free sodas and others items through the day.
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  • Stayed July 2014, travelled with family
    • Location
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Helpful?
Thank Clive R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 July 2014

Absolutely awesome hotel! Great amenities for kids and adults. Hotel is clean and very fun vibe. Pool area was great. Kids loved the waterslide. Sand areas were very fun for the kids as well. Bar/restaurant staff at the pool were excellent. Will stay there again!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank J M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta
Level Contributor
102 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 13 July 2014

The hotel was lovely, but I think it is over-priced if you are not using the front of the line privilege. The pool area was nice, but not fantastic. The beds were very comfy. This is much more of a family hotel then the typical Hard Rock Hotels.

Stayed June 2014, travelled with friends
Helpful?
Thank GTechMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gateshead
Level Contributor
176 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 12 July 2014

Room was fine - two double beds with plenty of room to move around. We booked this for a single night whilst staying elsewhere in Orlando to get the free upgraded fastpasses. This allowed us unlimited queue jumps on most of the rides for both the day we arrived and the day we departed. We also got into the parks a lot earlier than the official opening time and made use of the "hotel to park" boat service. As a bonus we found that the new DiaGon Alley was due to open whilst we were there. This made it a very memorable stay. The hotel staff were really helpful. Definitely worth a return visit if we ever decide to come back to Orlando - I'm sure we will!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Lesley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hard Rock Hotel at Universal Orlando

Property: Hard Rock Hotel at Universal Orlando
Address: 5800 Universal Blvd, Orlando, FL 32819-7834
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Orlando
#30 Family Hotel in Orlando
#34 Green Hotel in Orlando
#39 Romantic Hotel in Orlando
#40 Business Hotel in Orlando
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hard Rock Hotel at Universal Orlando 4*
Number of rooms: 650
Official Description (provided by the hotel):
Live like a rock star and savor the perks of rock 'n' roll royalty with impeccable accommodations, laid-back luxurious style and show-stopping service. Located on-site at Universal Orlando Resort, Hard Rock Hotel is in the heart of the excitement of Universal Studios Florida, Universal's Islands of Adventure, and Universal CityWalk. Guests of this hotel enjoy exclusive theme park benefits. Skip the regular lines at most attractions with FREE Universal Express Unlimited ride access - a benefit worth $89 per person, per day**. You can also take advantage of Early Park Admission one hour before the theme park opens, and more! (valid theme park admission required.) ... more   less 
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Also Known As:
Hard Rock Hotel Orlando
Hotel Hard Rock
Hard Rock Resort
Hard Rock Orlando
Hard Rock Cafe Hotel Orlando
Universal Hard Rock Hotel
Hard Rock Hotel At Universal Orlando Florida

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