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Holiday Inn Express Hotel & Suites Universal Studios Orlando
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Reviews (948)
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335 - 340 of 948 reviews
Reviewed 10 December 2013

We were walk in guests after having to leave another nearby motel. Doris and Leandra at the Holiday Inn front desk were so nice and took care of us immediately. They were the definition of hospitality. Our room was clean and breakfast was a treat. I would definitely stay there again.

  • Stayed: December 2013, travelled with friends
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Thank Marisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded 13 December 2013

Doris and Leandra will be thrilled to read your comments. We are pleased you found our hotel and we are happy to hear you will be back. Thank you!

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Reviewed 7 December 2013

If you are looking for a nice place to stay that is close to Universal, the HI Express is great for you. The staff is very friendly, the breakfast in the morning was a nice bonus, and the room was decent for the stay. Great location, only five minuites from Universal and I4, and would definetly come back here again if I need to stay near Universal.

  • Stayed: November 2013, travelled solo
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Thank BrowardGator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded 13 December 2013

Thank you for the 5 star rating! We appreciate your comments and the staff will enjoy reading your review. We hope to see you again.

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Reviewed 2 December 2013

We stayed here for two nights on a quick turn-around trip. The hotel was clean and very convenient for Universal Studios. The rooms were on the small side and showers were small. Breakfast was good and the staff was pleasant. Nothing extraordinary but for the price it was very adequate.

  • Stayed: November 2013, travelled as a couple
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Thank Blissfultraveler47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded 13 December 2013

Thank you for the review of your stay at our Holiday Inn Express. We are pleased that for the price you were satisfied. We do have suites that are larger than our standard rooms with full size bathroom. We hope you will return and try out one of the suites in the near future. Have a good day.

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Reviewed 27 November 2013

My boyfriend and I stayed here for 1 night. Check in was easy and the staff friendly and helpful. The first room we were given had an incredibly noisy ice machine outside the door so we asked to change. The second room was right by the road (which was also noisy). My advise would be to ask for a quiet room when checking in as it would save the hassle of trying to find one later.

Rooms are quite basic, no fridge, but for the price it was pretty good and we were happy. There seemed to be a small pool out the back area, which we didn't use, but nice that they have one. They offer a free shuttle to and from the park (but only fits for 20 people) and you also get a hotel discount when buying park tickets in the hotel, which I would totally recommend doing.

I would definitely recommend this place for price and easy location to Universal Studios.

Room Tip: Ask for a room away from the main road and the ice machines as they are really noisy.
  • Stayed: November 2013, travelled as a couple
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Thank Where_Magic_Happens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded 1 December 2013

We apologize for the noise issues you experienced and we appreciate that you will recommend our hotel. Thank you for your comments.

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Reviewed 18 November 2013

My husband and I stayed here for one night as our long weekend was actually spent in the Florida Key's, however we flew into Orlando. We ended up getting the last room available, which consisted of two full size beds. The room was clean though, we didn't really have any issues...it does get a bit noisy with people in the hallways going to their rooms and the doors slam shut if you do not hold it to close it...so we heard several doors, but it wasn't a huge problem fortunately! the staff that we encountered were friendly...the lobby was very nice. We did not make use of the swimming pool since we were just there for the one night. We didn't have breakfast there either, we opted to find a local restaurant nearby after finding it listed on TripAdvisor.com, called Keke's on Conroy Rd. The hotel is in a great location if you are going to Universal though, it is pretty much right across the street...

  • Stayed: November 2013, travelled as a couple
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1  Thank JAMAICALUVRS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jmmiller123456, General Manager at Holiday Inn Express Hotel & Suites Universal Studios Orlando, responded to this reviewResponded 19 November 2013

Thank you for spending your short stay in Orlando with us. We really appreciate the nice review and hope to see you again.

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