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“Excellent Hotel - Amazing Service - AWESOME Staff!”

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Grand Bohemian Hotel Orlando, Autograph Collection
Ranked #44 of 338 Hotels in Orlando
Certificate of Excellence
Baton Rouge, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Hotel - Amazing Service - AWESOME Staff!”
Reviewed 14 November 2013

I practically moved in at the Grand Bohemian at the beginning of November. I work for the Baton Rouge Area Chamber in Baton Rouge, Louisiana. Every 18 months our organization chooses a new city to visit and we bring 100+ local Business and Community Leaders to learn about that city. This was a special year for us as it was our very first Super Region workshop and we partnered with Greater New Orleans. Our group grew to 175 guests visiting Orlando. I flew up a week early as part of the advanced team (which meant a 9 day stay for me). The staff at the Grand Bohemian was such a pleasure to work with. Everyone from Managers to Bellmen, as well as Valet, Banquet Captain, Wait Staff, Bar Tenders, and Concierge went out of their way to make sure that our experience was top notch. It is never easy traveling with 175 Alpha personalities - but this staff at the Grand Bohemian made sure that there was NOTHING missing. I couldn't imagine staying any place else or working with a better team of people at any other hotel.

A Special THANK YOU to you ALL from your friends in Baton Rouge!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ashley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy D, Director of Front Office Operations at Grand Bohemian Hotel Orlando, Autograph Collection, responded to this review, 26 November 2013
WOW! It was our pleasure to host your group. We enjoyed having you all as our guests and I hope everyone on your team will come back to see us for a relaxed vacation in the Central Florida area. We hope to see you ALL, soon!!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (251)
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Marco Island
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 November 2013

The staff made a special night perfect for us. They bent over backwards making sure we were happy and comfortable. The decor was fun and cheerful. We enjoyed the art gallery and the woman in there was delightful. Brian at the front desk offered great assistance and was wonderful. Our meal in the hotel restaurant was very delicious. We were celebrating my birthday and they did not embarrass me rather they handled it in a very understated and classy fashion. Fantastic bedding and great coffee in the room. We were thoroughly satisfied. Even though we drove just a few hours from home, for a one night stay and a concert, we felt like we were on a very special vacation far from home. What a great experience!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aymrzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy D, Director of Front Office Operations at Grand Bohemian Hotel Orlando, Autograph Collection, responded to this review, 26 November 2013
Thank you for this great review. We appreciate you enjoyed the excellent service from our Grand Performers and your meal in The Boheme. We hope you will always think of us first when you are choosing a hotel in Central Florida.
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Winter Springs, Fl
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 November 2013

My husband and I had the opportunity to stay in this hotel and even though it wasn't bad it didn't impress us. The good things about the hotel: the front desk staff were very polite and had great attitude, the décor is nice and the location can work if that is what your looking for . Some things that unfortunately were not good: I found a mother's breast milk in a bag from the previous people that stayed in our room, the room wasn't as clean as I would have expected and the beds were not that comfortable. Would I return, most likely not.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigfamily_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy D, Director of Front Office Operations at Grand Bohemian Hotel Orlando, Autograph Collection, responded to this review, 9 November 2013
Thank you for complimenting our staff and location. We are so sorry that the cleanliness of your room was not up to our regularly hight standards. Rest assured, this unusual and has been brought to the attention of the necessary department heads. We hope you will give us another chance and be our guests again, in the future.
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Ponte Vedra Beach, Florida
Level 6 Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 3 November 2013 via mobile

Just returned from a weekend stay at the Grand Bohemian and it was perfect! We were in town for an event nearby and were a little hesitant to stay downtown at first. We used to be Peabody regulars, but when we learned Hyatt ruined the whole duck charm, we figured there was no point staying there any more and opted for the Bohemian instead. And did not regret it at all!!
We arrived shortly after 11am, way before the 4pm check in time. The front desk staff were very nice and efficient and promptly gave us a room. Nice one on the 12th floor with a corner window! Loved it! The room was very spacious and the bed super comfy. It had a plush nice couch and interesting decor. I was a little disappointed that there was no mini fridge and we weren't allowed to use the mini bar to even keep our water bottle cool

Watch out with the mini bar and even the drawer with snacks they provided. They have censors and as soon as you lift or touch anything, it gets charged to your bill and then you have to ask them to refund it. I found that annoying and unnecessary. Even if one was to take something, you'd first look at the items to pick what you like.

Next we went to the gym. At first when I went to just see it, it felt hot and crowded and I was quite disappointed. By the time we got dressed up to go work out (it was raining or we'd have go run outside), there was hardly anyone left in the gym. We turned on the AC and it became quite nice. So in the end it worked out very well. It's no match for the amazing gym at the former Peabody but it did the job.

The hotel bar is gorgeous. I had the seasonal pumpkin martini and it was insanely delicious. The hotel location is great too for the restaurants and bars in the area. If you want to run, I'd suggest the nearby lake Etola park. If you run from the hotel to the lake, loop the lake 5 times and run back to the hotel, it's 5.5 miles. Nice!

Checkout was very smooth and we finally got to meet the famous front desk employee Ryan, mentioned in other reviews. I immediately realized it was him because he was exceptionally kind and pleasant.

Great hotel, would definitely go back!

Stayed November 2013, travelled as a couple
Helpful?
1 Thank GizelleAnaji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy D, Director of Front Office Operations at Grand Bohemian Hotel Orlando, Autograph Collection, responded to this review, 9 November 2013
We appreciate your wonderful review and hope you will return when your travels bring you to Orlando. Thank you for recognizing our Grand Performers guest service. Ryan is a great example of how we all strive to exceed your expectations. We hope to see you again soon.
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Dothan, Alabama
Level 2 Contributor
4 reviews
3 hotel reviews
Reviewed 3 November 2013

We were only there for 2 nights. Location is convenient to Millenia Mall and Plaza Live. The service was good. Room very nice. Snacks and drinks in room were very nice, but expensive, of course. Overall very nice!

Stayed November 2013, travelled with family
Helpful?
Thank AURPh94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy D, Director of Front Office Operations at Grand Bohemian Hotel Orlando, Autograph Collection, responded to this review, 9 November 2013
Thank you for this wonderful review. We are a great choice for many local venues and shopping. We welcome you back, always!
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Orlando
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 October 2013 via mobile

Decided to have dinner here with my girlfriend and the service was great, especially our server Samuel L. After dinner we were escorted to the very private top deck and a bottle of champagne was waiting. Our server Samuel then sang us a song and I then proposed to my girlfriend. He even took pictures while I was proposing! It couldn't have went any better and I thank Samuel and the Grand Bohemian for making it such a success.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank DMV1019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy D, Director of Front Office Operations at Grand Bohemian Hotel Orlando, Autograph Collection, responded to this review, 4 November 2013
CONGRATULATIONS!!! We are so happy to welcome two new “members of the Grand Bohemian family”. We love making memories to last a lifetime. We wish you happiness and hope you will choose the Grand Bohemian Hotel – Orlando for your wedding night
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Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 October 2013

We are platinum with Marriott and booked a night here. Parking is expensive ($22 with valet as in middle of downtown) so we decided to park by ourselves in neighboring parking garage (abut), as it turned not to be a wise decision as every time you take the car out one has to pay $8-$10 so we ended up paying $30 for one night without any valet. So park with valet at hotel. Hotel is this huge building amongst others in downtown and classy with a small art gallery. We were greeted by Ryan (very very helpful and polite) who accommodated our early check in (10 am) and late checkout 1.20 pm the following day without any penalty. We were offered a suite however it would have taken another 2 hours for it to be cleaned by the housekeepers, so we declined as we wanted to check in immediately and got a double. Decor is beautiful and paintings and pieces of art are throughout the hallways and in rooms. Room was spacious, beds were comfy but pillows little on hard side (some people might prefer this). Room was elegant with all amenities (starbucks coffee in room and very good toiletries) except the bath tub was ordinary and small (we din't mind this as we were out mostly). Room service erred with our meals however we were given proper refund. People at front desk were very friendly and obliged immediately.

Room Tip: ask for Ryan at front desk, very generous person!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raj g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amy D, Director of Front Office Operations at Grand Bohemian Hotel Orlando, Autograph Collection, responded to this review, 4 November 2013
We are so pleased you enjoyed Ryan’s hospitality. He is indeed a fine example of our Grand Performers extraordinary service culture. We have a wonderful Art Gallery and our Director, Debby would be happy to provide you with additional information and a private art tour. We hope to see you again soon.
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Additional Information about Grand Bohemian Hotel Orlando, Autograph Collection

Property: Grand Bohemian Hotel Orlando, Autograph Collection
Address: 325 S Orange Ave, Orlando, FL 32801-3711
Region: United States > Florida > Central Florida > Orlando > Central Business District
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#14 Luxury Hotel in Orlando
#24 Business Hotel in Orlando
#32 Romantic Hotel in Orlando
#84 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Grand Bohemian Hotel Orlando, Autograph Collection 4.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Hotel Grand Bohemian
Grand Bohemian Orlando
Grand Bohemian Hotel Orlando, Autograph Collection Florida

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