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“Fantastic family getaway”

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Hyatt Place Orlando Airport
Ranked #42 of 338 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Methuen, Massachusetts
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fantastic family getaway”
Reviewed 20 May 2012

We went down to Orlando to take our son to Legoland and Universal Studios Islands of Adventure. Our stay was 3 nights long and it was completely fine. The people at the front desk/cafe were quite welcoming and the shuttle drivers were fantastic. On our last night there, my husband returned the rental car to the airport, so we didn't have a car to head out to get dinner. We were going to get dinner at the hotel's Galley, but the front desk person said that the shuttle could take us to a restaurant and pick us up. And that they did -- when we were done with dinner, we called and the shuttle came for us in about 5 minutes. The shuttle driver was even so very pleasant at 4:30 in the morning for our trip to the airport for our return home. Great service.

One note: We picked a top floor room so that we wouldn't have to deal with any noise above us, but didn't quite realize that the hotel being so close to the airport meant that there would be airplanes flying *right* overhead. That was only bothersome the first night (mainly because I thought it was thunder -- it wasn't) and the other nights, we had the AC on and it was fine.

  • Stayed May 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank mehh94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Toronto, Canada
Level 4 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 May 2012

We approached this hotel as they were doing some sort of minor construction/renovation to the front entrance, and so 1 side of the roundabout was yellow taped off which was fine and didnt really make a difference. From the outside, you can tell that the hotel is a small one for short-term stays. We walked in with an immediate hearty welcome, and checked in early at 11am to drop off our luggage within 5 minutes and was up to my room. The elevators and hallways, and the size of the place may throw you off, but once you step into the room..."wow" is all we thought. I have never recieved a room that large, with such a great setup for such a low price of $89.95+tx. The pictures posted are exactly as the room looks, but bigger in person. Huge TV, a mini bar/fridge/coffee station with a sink is on the otherside that most pics miss, and another sink by the washroom. Living area with a corner sofa was a bonus. Morning breakfast at 9am to catch our flight was actually pretty good (surprised from all the bad reviews) but our sandwiches were made fresh and tasted just as good as McDonalds, if not better. Bacon, egg and gouda cheese sandwich made with soft biscuits and assortment of other sandwiches, cereals, breads, spreads, juices, and coffees. Free internet and printing to check-in and print boarding passes. Shuttle was on time and got us to the airport in less than 5 minutes.

PS. to the review prior to mine complaining about the yellow-ribbon, if you have legs, you can walk, if you have a vehicle, it has wheels to drop you off right in front. The yellow-tape was only taping off 1 side of the round-about pickup/dropoff as most hotels have one, and really was only 5feet from the entrance door.

No complaints whatsoever, I even forgot to check-out the next morning as I was in a rush and they did not overbill or charge me.

  • Stayed May 2012, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Rob_inT89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princeton, New Jersey
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2012

The entrance to the hotel had yellow construction ribbon, so that we had to walk around it. The reception attendants, though polite and efficient, did not present a professional appearance. The lobby was shoddy. The room had a small window, the bedspread was wrinkled, and there was an strong unpleasant smell.

I believe that this must have been another hotel chain and the Hyatt name was simply bought and attached to the hotel.

This hotel simply does not meet the traditional high standards of Hyatt, and the price was only a few dollars less than the excellent Hyatt inside the Orlando airport.

Very disappointing.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JeanMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
79 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 11 May 2012

The Hyatt Place Orlando Airport NW is an average place with very nice and awesome Guest hosts. The rooms are clean and the bedding comfortable. The Guest host and Shuttle drivers shined, they are very friendly and welcoming the only thing missing was their name tags so i could put names in on my review. The room i had was very spacious and clean only missing a microwave, had all the other amenities like iron and ironing board and hair dryer and ample supply of towels. Breakfast was a little ok, the presentation was good but the hot items were cold so was not really enjoyable, but, never the less its a great effort on the staff part and the hotel to supply breakfast complimentary.

Great job to the Guest hosts who were all so very friendly and willing to help and displayed great customer service skills. You made you hotel shine. Thank you.

Room Tip: the guest host are excellent just ask them nicely for the best available room.
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  • Stayed May 2012, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyside, WA.
Level 5 Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 8 May 2012

We're currently staying here at the Hyatt Place Orlando Airport Northwest, and we couldn't be happier! We've been here for two nights so far, and have one more night to go. I'm accompanied by my wife and two kids, and we're in a great location for easy access to the attractions that we've been wanting to visit. There are also plenty of dining options (both sit-down and fast food) all really close to the hotel. The hotel has a great breakfast in the mornings, and the rooms are nice and spacious...perfect to come "home" to after a long day of doing activities.

We've stayed at Hyatt Place properties around the country, and this location has once again met our expectations and made our initial stop of our Florida vacation very enjoyable.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carnalismocc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, FL
Level 6 Contributor
147 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 5 May 2012 via mobile

We stayed for one night to be near the airport for an early flight out and found everything to be great. Check in was painless, room was clean, spacious and modern, and the TV hige for a hotel room. Breakfast was poor, so we ate as the hotel next door instead. We would stay again.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shauny2k3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks County, PA
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 May 2012

At check in we (three of us) were greeted by two very efficient and witty employees who appeared to be very proud of their employer and enjoyed their job and working together - a good sign. They asked if we had ever stayed at a Hyatt Place (we had not) and gave us the run-down of what was available at the hotel for our convenience. Our room was extremely clean and the bed very, very comfortable (a king and pull-out sofa). There was a TGIF across the street and we felt very safe walking to and from it for dinner. We had a very early flight the next a.m. - 6:20 a.m. and we were downstairs at 4:30 a.m. for the free shuttle which was ready for us and transported us to the airport in approximately a little more than 5 minutes. Very, very nice and well run hotel!

  • Stayed April 2012, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank dmlBucksPA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Place Orlando Airport

Property: Hyatt Place Orlando Airport
Address: 5435 Forbes Pl, Orlando, FL 32812-9010
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Orlando
#32 Green Hotel in Orlando
#44 Family Hotel in Orlando
#51 Business Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hyatt Place Orlando Airport 3*
Number of rooms: 134
Official Description (provided by the hotel):
We are so pleased to share with you the luxuries of our newly renovated property which includes the perfect features and modern atmosphere to make your stay enjoyable and comfortable. Our guest rooms and hallways are fitted with newly laid carpets to accompany the modern taste in wall decor, our signature cozy corner couches have all been revamped complete with the brand new pillow top mattress beds and soft, snow white bedding, that will leave you experiencing a great night sleep. Our hotel even features a state-of-the-art fitness center and a heated outdoor swimming pool for some rest and relaxation. Plus, business associates will feel right at home with our meeting space and complimentary Wi-Fi. In the morning, wake up to our complimentary hot a.m. Kitchen Skillet breakfast to start your day off right. Come enjoy this new modern take on our same great Hyatt Place name and experience a different PLACE. ... more   less 
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Also Known As:
Hyatt Place Orlando Airport/Northwest Hotel Orlando
Orlando Amerisuites
Hyatt Place Orlando Airport Florida

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