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“Business trip”
Review of Hilton Orlando

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Hilton Orlando
Ranked #53 of 341 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
Reviewed 1 May 2014

My husband was on business trip and I tagged along. The lobby is large with plenty of places to sit and catch up with other guests. I was very impressed with our room, it looked over the pool, which is beautiful. The bed was very comfortable and very clean. Room service was great too and fast when we ordered, which was 8:30pm. The only complaint I can think of was there was not much hot water as the shower was very touchy.
My sister flew in and we went to the Disney Parks while there, we rented a car as it is about 15-20 minute ride to get there. If there was a shuttle, we didn't want to be tied to their schedule.
The 24 hour coffee shop was very useful.
We ate at the pool side restaurant and had a fish sandwich , which was fair but signature drinks were watered down and $12.00 each, expected a better drink.
The staff was very friendly

Room Tip: We stayed in 1030 so I would asked for an even number room if you want a view of pool
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  • Stayed: April 2014, travelled on business
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Thank 56marty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 20 May 2014

Dear 56marty,
Thank you for taking the time to write your great review of our hotel! I have shared your comments with my entire Leadership Team but specifically with In-Room Dining and the Marketplace team. I especially appreciate your negative feedback was relayed specifically to the Tropics Managers for their action and team training. We look forward to seeing you again the next time your travels bring you to the Orlando area. Regards, the Hilton Orlando

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2,985 - 2,991 of 5,436 reviews

Reviewed 1 May 2014

We recently booked using HH points for a one night stay. The hotel pics do not due hotel justice. The building is stunning and impeccable - even with kids floating about you don't notice a candy wrapper.

The staff starting with Chris in valet through the front desk were beyond your usual customer service.

My daughter enjoyed most the rotating door in the lobby - not many of those here in FLA :-)

I read a few comments posted by some and I was surprised that they pointed out the cost. Hilton prices overall can be expensive and if you have kids it can become even more so. Knowing this I choose to stop at local grocery after parks, we purchased fruit and sandwiches. The hotel room has a small fridge you can put purchase there.

I was a little surprised about the water. Because as a HH silver member we receive 2 free bottles which we never did - but we took our ice bucket filled it up and then poured into our water mugs (we carry our own everywhere).

The pools were fun - although if you are traveling with older kids (10+) the water slide isn't huge however it's perfect for smaller

We requested a late check-out which gave us time to enjoy the pool before leaving. We had breakfast elsewhere so I can't comment on food.

Overall a fun family place. Large comfortable rooms soft towels plush carpeting plenty of elevators making for quick access not waiting. If you're expecting a budget hotel with no customer service this is not the place for you.

Go with knowing that it's a fun family friendly non smoking property. It's not perfect (no place is) but you'll enjoy it.

Stayed: April 2014, travelled with family
1  Thank Patricia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 19 May 2014

Dear Pager64,
Thank you for your kind comments about your recent stay. We are pleased to hear that you enjoyed your stay and will let Chris, from Valet and the Front Desk Staff know that they played an important role in making your stay memorable and enjoyable. We hope to see you return real soon. Regards, the Hilton Orlando

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Reviewed 30 April 2014 via mobile

I recently stayed at the Hilton a Orlando. I loved the hotel. The pool was great. The pool side restaurant was incredible. And Desiree was excellent. Recommended the right drinks and food. She made our pool side dining very fun and even more exciting. The lazy river and water slide are great too.

Stayed: April 2014
Thank Fullace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 20 May 2014

Dear Fullace,
Thank you for your recent stay at the Hilton Orlando and for your great review of our property. We hope to see you return the next time your travels bring you to Orlando. Regards, the Hilton Orlando

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Reviewed 30 April 2014

We discovered this hotel a couple years ago and now we stay there every time we are in Orlando. The lazy river, plus water slide, plus basketball courts and putt putt golf and firepit for the evenings and....so many things to do! It is also next door to a McDonalds if you want to save money eating our and only a couple miles from a Publix grocery store. Very convenient to Universal/Sea World. Gorgeous property and fun for all ages from little kids to teenagers!

  • Stayed: April 2014, travelled with family
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2  Thank NCMmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 20 May 2014

Dear NCMmo,
Thank you for taking the time to post your review on Trip Advisor. We are very pleased to hear that you enjoyed your stay at the hotel and that you enjoyed all of the amenities we have to offer. We look forward to seeing you again real soon. Regards, the Hilton Orlando

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Reviewed 29 April 2014

One of the best Hilton's I stay at. Has everything you need. Easy on and off highway. Do not even need to leave the facility to enjoy a few days of sun and fun. Gym is also one of the best for hotel chains. Plenty of space from the lobby to the pool area.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Raymond M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 20 May 2014

Dear Raymond M,
Thank you for your recent stay at the Hilton Orlando! We are so glad you were able to experience our Hilton Hospitality. We look forward to seeing you again the next time your travels bring you to the Orlando area. Regards, the Hilton Orlano

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Reviewed 28 April 2014

We stayed here for the ISA show Apr23-27. Even though there was a issue with our arrival date the staff made sure we were taken care of. We arrived early the next day as I had to get to the show. Victoria made sure my wife was well taken care of until our room was ready. They acknowledged thier mistake and made sure we were happy. I can't say enough about how great the staff is.

Room Tip: Love the executive floor
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  • Stayed: April 2014, travelled on business
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Thank Dave A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 27 May 2014

Dear Dave A,
Thank you for your recent stay and for your posting on Trip Advisor. We are pleased to hear you enjoyed your stay and will let Victoria know that she played an important role in making your stay memorable and enjoyable. Thank you again and we hope to see you back at the Hotel real soon. Regards, the Hilton Orlando

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Reviewed 28 April 2014

Hilton Orlando is a beautiful hotel with wonderful amentities and staff. Pool staff were fun, friendly and truly cared about your stay. Particularly Juan and Jessica from the Tropics Pool Bar. Their service was impecable and made our days, of cloudy and quite chilly weather, more enjoyable. They are both true assessts to Hilton, Orlando!!! I would definitely recommend this hotel and look forward to returning for another vacation with family and friends.

Room Tip: We stayed in suite 1112.
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  • Stayed: April 2014, travelled with family
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Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Hilton_Orlando, Manager at Hilton Orlando, responded to this reviewResponded 28 May 2014

Dear Patricia B,
Thank you for your recent stay at the Hilton Orlando! We are so glad you were able to experience and enjoy our Hilton hospitality! I have shared your comments with Juan and Jessica from Tropics to let them know they played an important role in making your stay memorable and enjoyable. We hope to see you return real soon.

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Additional Information about Hilton Orlando

Address: 6001 Destination Parkway, Orlando, FL 32819-8117
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Orlando
#11 Spa Hotel in Orlando
#17 Business Hotel in Orlando
#17 Luxury Hotel in Orlando
#20 Romantic Hotel in Orlando
#35 Green Hotel in Orlando
Price Range: £115 - £351 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Orlando 4*
Number of rooms: 1417
Official Description (provided by the hotel):
Hilton Orlando offers an attractive location for leisure and business travelers seeking an upscale resort experience located 15 minutes from the Orlando International Airport. You will appreciate the close proximity to International Drive shopping and dining and Orlando's main attractions: SeaWorld, Universal Orlando Resort, Walt Disney World Resort and the Orange County Convention Center. Hilton Orlando features spectacular amenities that everyone will enjoy: 2 pools, a lazy river, waterside, whirlpool, cabanas, fire pits, full-service spa & 24-hr fitness center, 9-hole putting green, 1/4 mile jogging track, recreational courts including: volleyball, tennis, basketball, and bocce ball. Hilton Orlando is consistently ranked on TripAdvisor as one of Orlando's top hotels and has been received the highest honor from Hilton Worldwide three years in a row, the Connie Award, chose out of over 550 Hilton Hotels internationally for our overall performance, guest satisfaction, quality, loyalty and outstanding customer service. *The pools, lazy river and cabana rentals are for registered guests only. Proof of hotel stay may be requested to gain access or reserve a cabana. All hotel guests must wear shoes and proper attire in all public areas throughout the hotel. ... more   less 
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Also Known As:
Hilton Orlando Hotel Orlando
Hilton Orlando Florida

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