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“Great Hotel”

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Waldorf Astoria Orlando
Ranked #28 of 340 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Reviewed 1 February 2014

I stayed here last week (1/22 - 1/24) on a business trip. The rooms were wonderful, beds so comfy and a great location.
Staff was very friendly and helpful, however, the best guest service I received was by Jonathan @ The Aquamarine, poolside. He was attentive and very friendly had great recommendations and went above and beyond to make sure I had whatever needed to make the trip relaxing. I saw him with all the other guests, and his friendly and attentive nature kept everyone happy. He is an asset to the Waldorf, and the service received was better than even expected at such a wonderful hotel. Overall, it was a great stay! Hope to go back again soon!
Kudos on great staff and great service!

  • Stayed: January 2014, travelled on business
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Thank HortonBaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 2 February 2014

Dear HortonBaren,

On behalf of the ladies and gentleman of the Waldorf Astoria Orlando we thank you for your five star review of our resort. Also your special mention regarding your over the top level of service provided by Johnathan. Our team was ecstatic to read such an amazing review!

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2,605 - 2,611 of 4,464 reviews

Reviewed 1 February 2014

One of my favorite hotels. The staff is very attentive and welcoming. Love the grounds and upgrades offered at check in, as well as the overall quality of the lobby and rooms. Will definitely stay again.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Waldorf Astoria
Thank LindsayR571
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 2 February 2014

Dear Lindsey R.,

Our team is always thrilled to welcome you back and we thank you for your five star Tripadvisor review!

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Reviewed 31 January 2014

I stayed here recently with my family (including 3 year old niece and 6 year old nephew), and had a great time. Impeccable service, shuttles to and from the Disney World Parks, incredibly helpful concierge. The rooms were beautiful - I shared with my mother and I slept on the sofa lounge which was surprisingly comfortable. It is in the same complex as the Hilton Hotel, so you're able to use their amenities and restaurants, and their pool too. I used their gym complex while I was there too, which was also impeccable.

  • Stayed: January 2014, travelled with family
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2  Thank Ashleigh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 2 February 2014

Dear Ashleigh M.,

With great honor our resort staff is proud to serve you Ashleigh M. Thank you for your comments in regards to our resort and complex amenities. Please let us know if you need anything in the future.

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Reviewed 29 January 2014 via mobile

Really enjoyed our stay. Near to Disney so have to travel further to Universal. Very nice pool. Could see Disney fireworks from our room. Food was very good in bar and Bull and Bear though Resteraunt a bit expensive. Would recommend as very friendly comfy surroundings.

  • Stayed: January 2014
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Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this reviewResponded 30 January 2014

Dear Pat M,
Thank you for your review of our property! We are so glad that you enjoyed your time here, and even had an opportunity to dine at Bull & Bear! We look forward to seeing you again if you should ever find yourself in the Orlando area.

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Reviewed 28 January 2014

Beautiful guest rooms, great staff, always have a wonderful stay anytime I visit this hotel. The pool and grounds are beautiful, especially when escaping the freeze of the North East. I always try to stay an extra day or two for pleasure after my meetings and spoil myself here.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Waldorf Astoria
Thank Robin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karima A, Front Office Manager at Waldorf Astoria Orlando, responded to this reviewResponded 30 January 2014

Dear Robin W,
Thank you for your five-star review of our hotel! We welcome you back anytime you need to escape the colder weather! Looking forward to seeing you again soon.

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Reviewed 26 January 2014

We stayed for two days during a cold spell in January. It would be difficult to find a more comfortable, well - run hotel. The key word is "service". For any hotel or hospitality manager who might need to put a finer point on the service they offer, my suggestion is to go and stay at the Waldorf in Orlando. You will learn a lot of good things.

If you are looking for a bargain (low price) the Waldorf is not a low price hotel. However, after paying other hotels similar rates and receiving good service, I consider the Waldorf a bargain because their service was excellent.

If you want a treat, and you are willing to pay a fair price, please go.

  • Stayed: January 2014, travelled as a couple
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Thank obapwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 27 January 2014

Dear Obapwn,

Thank you from the bottom of our hearts, our dedicated team prides themselves delivering a once in a life time guest experience. To read your review brings great joy to our team members. Please let us know if you ever need anything in the future.

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Reviewed 25 January 2014

I was here for business. The experience was well done from the moment I pulled up to the moment I left. The staff is well trained and the facility is first class. I highly recommend this property for the most discerning traveler.

  • Stayed: January 2014
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Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 26 January 2014

Dear Dave M.,

As our dedicated team truly believes in exceeding all of our guests expectations, we are thrilled to hear your business trip went well. We also hope to welcome you back in the near future to enjoy our resort and all of our well-appointed amenities.

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Additional Information about Waldorf Astoria Orlando

Address: 14200 Bonnet Creek Resort Lane, Orlando, FL 32821-4024
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Orlando
#7 Luxury Hotel in Orlando
#7 Romantic Hotel in Orlando
#7 Spa Hotel in Orlando
#8 Business Hotel in Orlando
#26 Family Hotel in Orlando
Price Range: £208 - £428 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Orlando 5*
Number of rooms: 502
Official Description (provided by the hotel):
A contemporary, luxury resort surrounded by the gates of Disney theme parks, Waldorf Astoria® Orlando is nestled in a peaceful 482-acre nature preserve near the Walt Disney World® Resort. The hotel’s elegant setting includes fine resort amenities like the award-winning Waldorf Astoria® Golf Club, the luxe Waldorf Astoria® Spa, a formal swimming pool with private cabanas, and access to more than a dozen dining and lounge experiences, including an outpost of New York City’s famed Bull & Bear. The hotel features 498 deluxe rooms and suites, and nearly 42,000 square feet of exclusive flexible meeting space. ... more   less 
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Also Known As:
Waldorf Astoria Orlando Hotel Orlando
Waldorf Astoria Orlando Florida

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