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“High end luxury”

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Waldorf Astoria Orlando
Ranked #29 of 341 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Reviewed 5 June 2014

Top class hotel, beautiful grounds and well decorated rooms make staying here comfortable. Valet bills and high prices on all food and drinks make t an expensive stay, but the resort is a treat. Great friendly staff.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Waldorf Astoria
Thank Raymond J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 6 June 2014

Dear Raymond J.,

Thank you for your five star review and also for bringing your concerns to our management team. We are proud to read your feedback!

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2,476 - 2,482 of 4,514 reviews

Reviewed 4 June 2014

I'm not a fan of the whole Disney theme. However, this hotel had change the way I think of Orlando. Next time I have a chance to come back to Orlando, this will be my first choice. The moment I arrived with a ECO-Friendly Hertz car rental, I was greeted by the friendly hotel staff. After unloading the bags out of my car, I made my way to the check in desk. They checked me in at 12pm and mentioned my room will be ready shortly, they will notify me once the room is ready via text. That blew my mind....i stayed at 5 stars establishments all over the room, and this was the first time a hotel communicate by text, wow! To keep it short, service/amenities/location was bar none 5 star, met every expectation and our family love the lazy river on the Hilton side which is conveniently 10 minute walking distant from the Wardolf. Love this property...........

  • Stayed: May 2014, travelled with family
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2  Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 5 June 2014

Dear Tony L.,

We match your Wow with a Wow, thank you for your five star review of our resort. We have just started to roll out our new text message concierge service and we are happy to hear our valued guests appreciate this service. Thank you again Tony L and we all look forward to your return!

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Reviewed 2 June 2014

We stayed there this past weekend for a Disney trip. (We live about an hour away in Tampa.) For $319 we had a huge, beautiful 1 bedroom suite with a balcony- not much more than the cheapest regular room at a Disney Deluxe resort (and believe me, we have stayed at them ALL.) The sofa bed was big enough for my two teen girls to sleep comfortably. Transportation to the parks was easy and reliable. Staff was friendly and accommodating- the ability to text them was convenient. We had a couple minor maintenance issues and they were taken care of immediately and followed up on. I am looking forward to trying the Four Seasons due to open later this summer but I was VERY pleased with this hotel and will put it high on my list for return Disney trips. We had a great meal at the restaurant by the pool but didn't really otherwise get to experience the pool as we were pretty much at the parks all day. It seems lovely and relaxing; the kids would have loved to go next door to the Hilton and use the lazy river but we just didn't have time to do it. The only thing that was "meh" was the Sunday brunch downstairs; it was just your average hotel buffet, nothing really stood out especially for the price. I made sure to take plenty of smoked salmon for my bagel to justify it, LOL.

  • Stayed: May 2014, travelled with family
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2  Thank Blue7870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 3 June 2014

Dear Blue7870,

Thank you for taking the time to complete such a nice review of our resort. Our team is thrilled you enjoyed your time with us and thank you for mentioning our new text message concierge, as we are trying to make our guests lives easier day by day. We all hope to serve you again soon!

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Reviewed 1 June 2014 via mobile

This is a very nice hotel in a good location for all the Orlando attractions. Close to Downtown Disney (don't go there-see my review) and the freeway. The included breakfast is excellent. Can't really fault anything apart from the 300usd per day cabanas !

Stayed: June 2014, travelled as a couple
2  Thank Robintaylor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 2 June 2014

Dear Robintaylor1,

Thank you for your five star review, as we know you have many options in Orlando and we cant thank you enough for staying with us!

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Reviewed 1 June 2014

This is our 3rd stay with the Waldorf Orlando, our last being during Christmas. We are your classic "Disney for Adults" couple & this is THE place to stay for our Disney obsession.

We had 3-Days booked here with HHonors points and they still upgraded us nicely. Our 1st night was in the Waldorf Suite (wow!), but sadly we had to move as it was memorial day weekend which we fully understand. So the staff told us to head to Disney for the day, which is on their own Bonnet Creek resort Bus (which rocks) & they would have our luggage sent to our new room for the next 2-Days. We didn't get a 2-room suite which we normally get upgraded too as Diamond, but a great high floor Disney view room.

The breakfast is the best Hilton has to offer, with everything you can imagine. My wife hates this however as I make her shovel it down so we can hope on the bus for Disney fun!

The only complaint, which is what we have found in a few Hilton properties lately (see Columbia Hilton review) is the HVAC. The fans have this "clunk" which wakes you from a dead sleep. This is the 3rd Hilton property we have found with this issue & the 1st time at a Waldorf property I had to wear earplugs to get a good nights rest sadly.

Room Tip: Suites are quite, but standard rooms have a fan "clunk" - bring earplugs
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  • Stayed: May 2014, travelled as a couple
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3  Thank RobertBreedlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 2 June 2014

Dear RobertBreedlove,

Being a Senior Contributor we truly do value your feedback and thank you for your five star review. We also understand your expectations while traveling and our team is thrilled to hear we exceeded them!

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Reviewed 1 June 2014

I REALLY liked Waldorf Astoria !! When you pool in Waldorf Astoria you feel like you are amazing they pool your car to valet parking they have a Disney view the Disney view is amazing you see ya the fireworks from Epcot at night you can just look right out the window and the pool view looks awesome the night light looks right at the pool and it looks like you are on a beach this hotel Is truly AMAZING!!

Room Tip: The pool and Disney view looks amazing
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  • Stayed: May 2014, travelled on business
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2  Thank A T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 2 June 2014

Dear A T,

Thank you for your kind review of our resort and our dedicated team wishes to serve you again in the near future.

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Reviewed 31 May 2014 via mobile

Everything from the room to the pool, the bar to the concierge was perfect. Impeccable service in a very approachable manner. Definitely coming back. We rented a cabana both days at the pool. Ask for Clint, Jonathan & Britney. They were a pleasure & made our time away simply perfect. Great, great stay...

  • Stayed: May 2014
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Thank Stacy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason S, Director of Guest Experience at Waldorf Astoria Orlando, responded to this reviewResponded 2 June 2014

Dear Stacy M.,

It was a pleasure to serve you this past weekend. Thank you so much for mentioning Clint, Britney and Jonathan and their personal service. We understand you had a few challenges while at our resort and wanted to thank you for allowing us the opportunity to resolve them. Hope to serve you again soon!

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Additional Information about Waldorf Astoria Orlando

Address: 14200 Bonnet Creek Resort Lane, Orlando, FL 32821-4024
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Green Hotel in Orlando
#7 Spa Hotel in Orlando
#7 Romantic Hotel in Orlando
#7 Luxury Hotel in Orlando
#8 Business Hotel in Orlando
#26 Family Hotel in Orlando
Price Range: £204 - £430 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Orlando 5*
Number of rooms: 502
Official Description (provided by the hotel):
A contemporary, luxury resort surrounded by the gates of Disney theme parks, Waldorf Astoria® Orlando is nestled in a peaceful 482-acre nature preserve near the Walt Disney World® Resort. The hotel’s elegant setting includes fine resort amenities like the award-winning Waldorf Astoria® Golf Club, the luxe Waldorf Astoria® Spa, a formal swimming pool with private cabanas, and access to more than a dozen dining and lounge experiences, including an outpost of New York City’s famed Bull & Bear. The hotel features 498 deluxe rooms and suites, and nearly 42,000 square feet of exclusive flexible meeting space. ... more   less 
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Also Known As:
Waldorf Astoria Orlando Hotel Orlando
Waldorf Astoria Orlando Florida

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