I booked this hotel for four nights.I prefered to pay a night in advance because I was supposed to check in early in the morning the following day.I called the hotel two days before and talked to someone named Totia( I guess this is the name,but I am not quite sure.It may be somehing similar).She was supposed to pre check us in( I booked another room for my mother).When we arrived at the hotel,Jessica,one of the front desk agent,gave me keys to both rooms.I booked two different types of rooms,a deluxe queen for mom and a king suíte for my husband and me.However she gave us 2 deluxe queens rooms.I asked why and I was told as I`ve booked them by a hotel wholesaler,Expedia,I had no guaranty of the kind of the room we may have.I have never heard something like this:you book,you pay and you stay in the kind of room you had paid for.Expedia is such a solid company,it doesn`t seem to do it with its customers.I asked for the manager and Mrs Elisa came to help us.The suites were all dirty by that time,and she asked us to stay in the deluxe til ours were ready.We had to leave everything packed and someone would bring them to our room.As a matter of fact it didn`t take that long and we moved our stuff by ourselves.
Despite this bad begining,the hotel is very nice,the king suite is large.Lobby was pretty well decorated.Very good complimentary breakfast.
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- Also Known As:
- Fairfield Inn & Suites Orlando At Seaworld Hotel Orlando
- Fairfield Inn And Suites Orlando At Seaworld
- Fairfield Inn Orlando
- Fairfield Inn & Suites By Marriott Orlando At SeaWorld Florida