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Fairfield Inn & Suites by Marriott Orlando at SeaWorld
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Reviews (1,480)
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Reviewed 15 July 2014

This is our second time staying at this hotel, both times to visit Sea World and/or Aquatica. We always stay in the 1 bedroom suite since traveling with a baby is never easy. The room is spacious, has a little kitchenette, and works perfectly for our family. The location is perfect since it is extremely close to both parks, literally a 2 minute drive or less. The breakfast is fantastic and the staff members working the breakfast area are so friendly and helpful. The pool is awesome (the pool bar serves great drinks and food too). We have a toddler and he loved the pool! The internet is pretty slow to browse sites or check social media. The beds are also a bit uncomfortable since we are used to a very soft bed at home, but after a long day in the park, it's just fine! It's great that there are a number of restaurants that are walking distance too. We did take out quite often and it is extremely convenient! We are looking forward to another trip soon and already know that we will be booking our stay here!!!!

Room Tip: The 1 bedroom suites are located at the ends of hallways
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jill F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInnSuts1139, General Manager at Fairfield Inn & Suites by Marriott Orlando at SeaWorld, responded to this reviewResponded 25 July 2014

Dear Jill F,

Thank you so much for your recent review of the Fairfield Inn & Suites Orlando at SeaWorld. It's great to hear that you and your family enjoyed the hotel and all of our wonderful amenities. We look forward to your next stay with us.

Have a great day!

Sincerely,
Jamie C.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

Stayed here last night after watching a Rodeo show at Amway with friends, and it was a good stay.

The room is clean, new sheets and some toiletries and enough towels. The room has coffee maker, ref and microwave,& TV. 2 queen sized beds were comfortable. The location is great if you are headed to Seaworld - which by the way, have groupon promo today of $75.

The breakfast is the best part: lots of choices. They got bagels, wheat bread, muffins, cereals, eggs cheese and ham, & waffles, strawberry parfait with granola - the best!!!, and fruits. Coffee & variations, Juices, tea and choco drink in powder/sachets. However, it was only from 7-9:30am.

Overall, it was a great stay.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Olivia Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014

Nothing at this hotel stood out at all. Rooms were clean but not special. Location was ok - but not the best. One girl at the front desk had no clue about anything - activities, prices, area. But the rest were just ok. If you want an average stay - this is your place!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Spring L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInnSuts1139, General Manager at Fairfield Inn & Suites by Marriott Orlando at SeaWorld, responded to this reviewResponded 14 July 2014

Dear Spring L,

Thank you for sharing your recent review of the Fairfield Inn & Suites Orlando at SeaWorld. We appreciate the feedback you have provided about the service you received during your stay. We pride ourselves on service excellence and it was disappointing that we did not provide the service that you have come to expect with our brand. Your comments have been shared with our ledership team. We hope you will give us another opportunity to serve you in the future.

Sincerely,
Jamie C.

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Reviewed 10 July 2014

We stayed at the Fairfield Inn over the July 4th holiday weekend. We chose this specifically for it's location, so close to Sea World. There is a bus/shuttle that picks up at Spring Hill, it is very full in the morning and makes 2 stops--Aquatica and Sea World. It was mostly standing room only and many were turned away to catch the next bus, I think 30 minutes later. We came back in the afternoon, but I can imagine it is very full coming back from the parks in the evenings too!

We asked for a room on the top floors, we could see the fireworks from Sea World from our room, that was so much fun. The room was a little stinky, not sure exactly what it was, maybe a mold problem in bathroom and/or pretty strong cleaning products used.

Everything was very clean, and nicely decorated throughout the hotel.

We enjoyed the pool, there is a food area to order sandwiches and drinks. I liked that the pool area needed a room card to enter the gated area and a card was needed to get back into the hotel building. There were lots of towels in the pool area and many chairs too. There is not a lifeguard on duty.

Breakfast was fine, very busy about 45 minutes into the service. I think it opened 7-9:30am. There was a long line around 8:15. The breakfast is shared between the Fairfield and the Spring Hill, so there are a lot of people. There are 4 waffle makers, coffee, tea, juice, eggs, meat, cereal, bagels, some fruit, muffins, yogurt and oatmeal.

There is a FGI Fridays and Buffalo wild wings in walking distance (across parking lot) to hotel. there is Walgreens drugstore for the small things (snacks, candy, magazines, meds, drinks) needed too within walking distance.

Parking is free! That is hard to find, usual cost for other hotels is $16 per night.

There are some perks with the SW park, free quick queue card to skip to the front of the line; we did a back stage- rescue and rehabilitation tour at Sea World, kids loved that! Also 10% off food and beverages.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
4  Thank Anonymously-yours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInnSuts1139, General Manager at Fairfield Inn & Suites by Marriott Orlando at SeaWorld, responded to this reviewResponded 12 July 2014

Dear Anonymously-yours,

Thank you so much for sharing your recent review of the Fairfield Inn & Suites Orlando at SeaWorld. The information you provided about the hotel and the surrounding area is great to all future travelers to the Orlando area. We hope you enjoyed your time in Orlando and at our hotel. We look forward to your next visit.

Sincerely,
Jamie C.

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Reviewed 10 July 2014

We stay here for the 4th of july. Shuttle to parks until 3:30 pm. They wil bring you back after 3:30 pm, but they wont take you. Rooms smell cat pee. No housekeeping after 4:30 pm. Pool allows horse playing and throwing people anf hustle games, they say its ok. My daughter was celebrating her sweet 16, she was crying all day. By the way I complaint and the manager wrote a email that they were sorry they didn't meet expectations. That was all. So run far away don't spend your money, it's not worth it.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Gelly12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairfieldInnSuts1139, General Manager at Fairfield Inn & Suites by Marriott Orlando at SeaWorld, responded to this reviewResponded 11 July 2014

Dear Gelly12,

Thank you for your review and for taking the time to provide feedback. Please accept my sincere apology that we let you down during your recent stay at our hotel. I truly appreciate your feedback as it will help our management team continue to improve and strive towards providing great service every stay. Your comments have been shared with our leadership team members so we can look for further opportunity and to address the specific feedback you provided.

If you are ever in our area again, please don’t hesitate to reach out to me directly so that we can be sure to show you what great service we can provide. I hope you will consider giving us another opportunity to serve you in the future here at the Fairfield Inn and Suites Orlando at SeaWorld.

Sincerely,
Jamie C.

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