I stayed here May 1st, 2014...Great hotel and great breakfast and the people at the front desk are wonderful. The only draw back is the housekeeping. Hair in the shower and in the soap dish by the sink. When you walked on the carpet barefoot in the bedroom, then took a shower you could see the black soot/dirt running down the drain in the shower. I was there for one night and had a late check out and in the early morning of my check out, housekeeping was knocking on my door to clean the room.They should know by there housekeeping log that I am a check out at noon, not 8:30 A.M. and that I had a late check out for 2:00 P.M...I called the front desk and told them about the dirty room and the knocking at the door. About 1 1/2 hours later the dirty laundry guy from housekeeping was knocking on my door looking for dirty linen. I had a do not disturb sign on my door...It magically dissapeared. I called the front desk and complained once again. They said they already told housekeeping and was sorry. So much for my extra few hours sleep. I checked out. Now, you would think with all the problems I had that there would be some sort of compensation. There was not. Just a couple of I am sorries and a receipt for my stay. I would have started being a regular here if I had been taken care of better. I was going to rate this a 3 until the way I was treated at check out. I some how should have been comensated. I won't be back to this hotel again.
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- Also Known As:
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- SpringHill Suites By Marriott Orlando At SeaWorld Florida