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Disney's Old Key West Resort
Ranked #71 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed 5 August 2014

There were six of us staying for my daughters wedding, we stayed in three studio apt in turtle pond area. as we were only staying 2 days it was not a problem to be far away from the pool etc.
The rooms has two queen size beds. check in was fine, staff could have been more polite.
We were not in the room very much, as we went to the Pavilion at The Grand Floridian for my daughters wedding. As we were packing up to leave my husband did his usual check of the room,
to his surprise he found a plastic bag with around 40-50 tablets under one of the beds, these had been missed by the cleaning staff, my concern was that if someone with a young child had been in the room instead of us they could easily have taken them for sweets. Very disapointed would have expected more from a Disney Hotel. so please check under the beds if staying here. Other members of our party also felt the rooms could have been cleaner.
We did use the bus service one night we had no problems with it. Not sure this hotel was worth what we paid for 2 nights.

Room Tip: We stayed in blocks 38 and 39 a bit far from the pool etc but the bus service was ok
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  • Stayed: June 2014, travelled with family
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1  Thank MGGGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,178 - 1,184 of 2,607 reviews

Reviewed 5 August 2014

This vacation has been planned for a year! Two grandparents, 2 parents and 4 grandchildren under 9. OKW was fantastic for this group in a two bedroom villa. We were 5 minutes from the large pool and hospitality center - bus stop even closer. This villa was spacious and we had food delivered for breakfast. This made the morning less hectic! Housekeeping was fantastic - they came right away with extra towels or detergent. Washer/ dryer was great to have. Front desk was great and contacted us when our room was ready - we came in on an early flight. I would recommend for families!

Room Tip: Close to pool if you have kids
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  • Stayed: July 2014, travelled with family
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2  Thank BAP60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Having stayed twice before at OKW we were not expecting any problems but a delayed check in was a poor start. We were in a studio apt in turtle pond area which was as we had asked but the a/c was so loud it was like an aircraft engine - we reported it at 6pm and an engineer turned up at 10,30 as we were going to bed!, He explained in some of the studios the a/c was so old and the problem could not be solved and he rec we ask to move to a studio with refurbished a/c. So we packed and were moved - but at 3.50am - yes a.m. - my husband was at the front desk as the a/c was even louder! Not a magical experience after 3 sleepless nights.
We had lost faith in OKW and we are currently packing for a move to Saratoga Spring - to Disneys credit we have had an upgrade but have now packed 3 times in as many days - here's hoping it will be the last time until we go home!

Stayed: August 2014, travelled with family
1  Thank JMC62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

We stayed in a one bedroom villa. It was clean and spacious. The property is lovely. The only downside was that the resort is very large, so the buses made several stops. It is really more of a personal preference than anything wrong with the resort. I prefer smaller resorts, but I'm glad we gave this a try.

  • Stayed: April 2014, travelled with family
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2  Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

What a waste of money. The place is old and gross. I don't ever feel like coming back to Disney again. I can't believe what I paid for this place. I just tried moving to another hotel and they are booked. We will try to avoid the hotel as much as possible on this trip.

  • Stayed: August 2014
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8  Thank Retseye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014

Fantastic hotel and staff, I can't find one bad thing to say about this Disney resort. If you have the extra money this is where you want to be.the out door arena has a Disney film each night for you to watch. Also shuffleboard, chess, and a craft room. My two made me a cusion for my back. So much to do you don't even have to leave the resort. You can have garden grocer deliver food for you if you have a roo$ with a kitchen. This place is just amazing.

  • Stayed: February 2014
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4  Thank clummers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

My family and I are Disney Vacation Club members and just recently spent a week at Disney's Old Key West. The rooms and grounds are in desperate need od a renovation. The floors in our room (1 bedroom villa) was disgustingly dirty. Our feet and socks were constantly black from the dirt. There was dust everywhere, literally piled in the corners as if the room hadn't been swept or vacuumed in weeks, maybe months. We saw a cockroach in the shower stall. There was a hornets nest on the outside. Patio chair. At the pool, there was a large clump of hair floating in the pool on Monday, when we returned to the pool on Friday the clump of hair was still floating in the pool. The umbrellas in the pool area were black with mold. We were very disappointed and will not be returning to Old Key West in the future.

Stayed: July 2014, travelled with family
12  Thank Kristina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Disney's Old Key West Resort

Address: 1510 North Cove Road, Lake Buena Vista, Orlando, FL 32830-8421
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Top resorts Hotel in Orlando
#57 Romantic Hotel in Orlando
#66 Family Hotel in Orlando
Price Range: £250 - £834 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Disney's Old Key West Resort 3.5*
Number of rooms: 761
Official Description (provided by the hotel):
Experience the romance of the Florida Keys at this tranquil community of Conch Flats-a sprawling island hamlet with shimmering waterways, swaying palm trees and manicured golf-course fairways. Delight in sun-soaked pools, casual dining and such amenities as fully equipped kitchens or kitchenettes. A peaceful tropical paradise, Disney's Old Key West Resort is also just a boat ride away from the excitement of the Downtown Disney area. ... more   less 
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Also Known As:
Disney`s Old Key West Hotel Orlando
Old Key West Resort
Disneys Old Key West Hotel
Disney Old Key West Resort
Key West Disney
Disneys Old Key West Resort
Disney's Old Key West Resort Orlando, Florida

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