Stayed here in April for 16 nights with my husband and two children, 19 and 13. Check in was fine but the room we were given was disgusting, holes in pullout bed mattress ,blood and other stains. Went back to reception to be given another room, same old decor , and shabby furniture, the air fresher that they use is awful and the corridors smell foisty, and of dogs. Next morning we all got showered and the water was leaking into the bedroom., soaking the carpet. I went to reception and asked for the manager. She was called Vera and was lovely, she couldn't do enough, she showed us to our 3 rd room and although the previous occupants had just left, she promised once it was cleaned we could move in, which we did later that day. We booked bed and breakfast but didn't realise this was only for cakes and toast, for a cooked one was another 6 dollars each per day . They have no bar and the whole place could do with a fefurb. All these apartments are privately owned and even though you request a refurbished one you cannot be guaranteed one, that's why some reviews are good and some not so, good points good location and all the staff we met were friendly.
- Official Description (provided by the hotel):
- Spacious two bedroom/two bath suites and deluxe studio suites with fully equipped kitchenettes and private balconies. Located just off famous International Drive and 5 minutes to Universal Orlando. Two outdoor pools plus an indoor heated pool & spa. Free continental breakfast and shuttle to Universal and Sea World, small fee for Disney Shuttle. ... more less
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- Also Known As:
- The Enclave Hotel Orlando
- The Enclave Hotel And Suites
- The Enclave Hotel & Suites Orlando, Florida