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The Enclave Hotel & Suites
Ranked #219 of 340 Hotels in Orlando
Reviewed 10 July 2014

Just finishing our 2week holiday at the Enclave and had a great time ,check in was quick although did feel for the staff a family with small children before us were checking in and they were running riot pulling out all the leaflets and been totally out of control ,next was going too our room was a little apprensive because I read the reviews everyday but it was spotless ,maid came every 3 days changed beds clean towels and I didn't leave out a clean room hanger ! Everything worked ok and you have to remember what you paid it's not 5 star so don't be expecting it ,corridor carpet needs replacing but hey it's not going to spoil your holiday , the location is excellent and I didn't need to worry about security felt very safe walking around alone with my 2 teenagers ,the grounds are lovely and 2 lovely outdoor pools can get very busy though ,in all I would return here and as every one before me as said the staff are lovely .

Room Tip: There is a fair ground behind the hotel but it's not noisy ,most people retire early too be up...
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  • Stayed: July 2014, travelled on business
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2  Thank Beverley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at The Enclave Hotel & Suites, responded to this reviewResponded 11 July 2014

Hi Beverley. Thank you so much for your comments! We are pleased to hear you enjoyed your stay and we can't wait to welcome you back again next time. Thanks again!

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2,588 - 2,594 of 5,433 reviews

Reviewed 10 July 2014

The Enclave suites are a great place to stay while visiting Orlando Florida, They are situated about 100 yrds from International drive, The rooms are very spacious and have a good sized kitchen a sitting room and dinning area, The bedrooms are very comfortable and if you book a large balcony then you are in for a treat as the balcony wraps around the apartment with plenty of seating outside.There are three swimming pools and a games room for the kids,And you will find the Enclave suites will suit any budget..

Room Tip: if you can get a room on one of the top floors they have the larger balconies.
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  • Stayed: August 2013, travelled with family
    • Location
    • Rooms
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1  Thank Nigel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at The Enclave Hotel & Suites, responded to this reviewResponded 11 July 2014

Hi Nigel, thank you so much! We are delighted you were so impressed with our hotel. We appreciate you taking the time to write a review, and we look forward to seeing you again in the near future

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Reviewed 9 July 2014

Just back from a lovely 17 night stay and this our 3rd time staying at the enclave the staff are friendly and courteous. Location is ideal for theme parks other than disney. Their is an abundance of restaurants to choose from in the area. The night we arrived we tried to get changed to a different room as we ended up in building 3 and didn't have a pool view the staff were very helpful but couldn't get us another room as it was very busy however as we were repeat customers the upgraded our breakfast for the duration of our stay which saved us a lot of money :) I do agree the place could do with being refurbished and they cleaning staff could do with moving the furniture when they Hoover but these are all things that can be improved on. My 3 children love the place all the staff are very good with the kids and Burnette is great with the kids ( she is also good with the husbands haha! )they know her since they were babies and they have such fun with her and she never forgets them it's like a home away from home and we will definitely be returning here in the future Xoxoxo Theresa. Ireland

Stayed: June 2014, travelled with family
1  Thank Theresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at The Enclave Hotel & Suites, responded to this reviewResponded 10 July 2014

Thanks so much for choosing to stay with us for a third time, we appreciate your loyalty! We are delighted you had another fantastic visit, and we can't wait to welcome you back again next time. Thanks again!

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Reviewed 9 July 2014

We booked this as part of a package so had the hot food breakfast included, which was a great start for your day. The guy that makes the eggs in the breakfast room was really friendly and brilliant with kids, if there was nobody waiting on eggs he would come over and interact with the kids, give them colouring ins and balloons.
I have no complaints about the hotel or our room, it is one of the better hotels that we have stayed in on international drive.
The location is very good we had walked back from universal a couple of days as we did not want to wait on the return of the shuttle which was easy and free too book from reception the day before you wanted to use it.
Overall a great stay and we would definatly use this hotel again.

Room Tip: The building overlooking the tennis courts are quiet enough.
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  • Stayed: August 2013, travelled with family
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1  Thank 985AlanaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at The Enclave Hotel & Suites, responded to this reviewResponded 10 July 2014

Thank you so much! We are delighted you were so impressed with our hotel. We appreciate you taking the time to write a review, and we look forward to seeing you again in the near future. Thanks again!

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A TripAdvisor Member
Sheffield, United Kingdom
11
Reviewed 7 July 2014

Hotel fantastic location for easy driving to all parks shopping etc - Enrique who worked in breakfast room was FANTASTIC - nothing was too much trouble and he went above and beyond the call of duty - he made us very very welcome - such a very lovely man !! Would defo stop at this hotel again - very good value for money !! Please pass compliment ton to Enrique - give him a payrise as he works so very very hard - from the waffle lady - and first legal drink lady !! Thank you for all the fuss you made of Paige on her 21 Birthday !!!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Virgin Holidays
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at The Enclave Hotel & Suites, responded to this reviewResponded 8 July 2014

Thank you so much! We are delighted you were so impressed with our hotel, and we will be sure to let Enrique know that his great service does not go unnoticed. We appreciate you taking the time to write a review, and we look forward to seeing you again in the near future.

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Reviewed 7 July 2014

Just back from a 3 week stay, our 8th visit and last!!! So disappointed this year, the cleaners themselves need a clean as for their enthusiasm when they finally enter your room, already aware it needed work doin but that was when we first stayed there 11yrs ago, still hasn't been touched. The gym is a disgrace!! Also when we rang for towels we either got them 2 hours later or not at all so we went down and got them ourselves. Aircon was a joke, don't think I would even consider goin back free of charge unless they completely gut it and last but not least..... think some exterminator need to be sent to some rooms, complaint was handed in!!!.

  • Stayed: June 2014
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1  Thank Barrybyrne69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at The Enclave Hotel & Suites, responded to this reviewResponded 8 July 2014

Thank you for your comments. We are so sorry you were disappointed with your recent experience. We will be sure to relay your comments to the appropriate departments for immediate action. We hope that you might give us another opportunity to show you better hospitality in the future.

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Reviewed 6 July 2014

Staff very friendly especially Jackie from breakfast, brightened up our morning. Overall great holiday. Rooms need to be more modern, very old fashioned. Lovely view from balcony. Service was great although or room keys never worked the moat of the time we constantly had to get it re scanned.

  • Stayed: June 2014
    • Value
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3  Thank victoriamcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at The Enclave Hotel & Suites, responded to this reviewResponded 7 July 2014

Thank you for your comments. We are so sorry that you were not completely satisfied with your visit. However, we appreciate your insights as it gives us the chance to see things from our guests' perspective. We will relay your comments to our management team for improvements. Thanks again!

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Additional Information about The Enclave Hotel & Suites

Address: 6165 Carrier Drive, Orlando, FL 32819-8254
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#49 Top resorts Hotel in Orlando
Price Range: £52 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Enclave Hotel & Suites 2.5*
Number of rooms: 321
Official Description (provided by the hotel):
Spacious two bedroom/two bath suites and deluxe studio suites with fully equipped kitchenettes and private balconies. Located just off famous International Drive and 5 minutes to Universal Orlando. Two outdoor pools plus an indoor heated pool & spa. Free continental breakfast and shuttle to Universal and Sea World, small fee for Disney Shuttle. ... more   less 
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Also Known As:
The Enclave Hotel Orlando
The Enclave Hotel And Suites
The Enclave Hotel & Suites Orlando, Florida

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