"The Hyatt Regency Grand Cypress is excited to announce the completion of our $45 million dollar renovation."
The above quote is exactly what was quoted on my reservation...How exciting!...unfortunately this was not the case...
My lengthy hotel search landed on this one because of the promise of 2 waterslides, a childrens pool and 4 spas. I have a 3, 7 and 10 year old and this was our first visit to Orlando. When we checked in, the staff informed us that they had only one pool open. No waterslides, no children's pool. The only pool they had open was their "heated" pool which was in fact not heated. Half of this pool was closed down due to waterslides being (very noisily) constructed. There were construction vehicles driving on the sidewalks which made it very dirty and muddy.
The resort fee was still $24/day regardless of the construction.
Will never stay here again and will question staying at any hyatt's in the future due to the misinformation I was fed upon reserving my room.
- Official Description (provided by the hotel):
- Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Grand Cypress Hotel Orlando
- Hyatt Orlando
- Hyatt Grand Cypress
- Grand Hyatt Orlando
- Hyatt Regency Orlando
- Hyatt Regency Hotel Orlando
- Hyatt Hotel Orlando
- Hyatt Regency Grand Cypress Orlando, Florida