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“Even better.” 5 of 5 bubbles
Review of Hyatt Regency Grand Cypress

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Hyatt Regency Grand Cypress
Ranked #23 of 335 Hotels in Orlando
Certificate of Excellence
Ballymoney, United Kingdom
Level Contributor
207 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Even better.”
5 of 5 bubbles Reviewed 3 July 2014

Each time we visit things are even better. All renevations appear to be completed & lobby & sports bar looking really cool. The staff are now almost like friends {in a professional manner} & continue to ensure everything runs smoothly. The hotel was booked out for the 2 weeks we stayed but still all was going as it should. We had 2 lovely lakeview rooms with amazing views of the Disney fireworks from floor 10. My son had a corner room offering views of both the Lake & local area. The breakfast here are amazing & a fabulous start to any day. Kids have plenty to entertain them but if you just want quiet there are plenty of areas where you can read a book or just chill. Food served outside is tasty too & the palm café offers even more alternatives. The pool bars were showing world cup games ,so we didn't have to miss a thing & if it was too hot the rooms showed the matches on ESPN. There's always lots of atmosphere here from busy conventions to wedding parties but the best thing is the LOCATION, LOCATION. Its so close to Disney village without the traffic & right beside many restaurants ,with Restaurant row not too far away either. This has to be the best in the area & we have tried many properties over the 25 years of visiting Orlando. See you soon again ,hopefully. Missing it already.

Room Tip: Pool view rooms have great views day & night but I like the Lakeview rooms on a high floor with...
See more room tips
Green Features: Offers allergy friendly rooms with special air conditioning, fragrance free toiletries & non-feather bedding.
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gilliandash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, 14 July 2014
We appreciate you for being a return guest and offering your opinions in this forum. So glad you enjoyed your visit and plan to return. Our new world class Marilyn Monroe Spa should be completed by the end of this year and we are excited for the grand opening. We hope you will recommend us to your family and friends.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,938 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (939)
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English first
Tallahassee, Florida
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

I don't normally write reviews, but the customer service at this property was outstanding. We traveled with our dog for the first time. While we were out of the room, she barked - a lot. The hotel staff notified us. In the end, we had to kennel her (I wouldn't want to have a room next to a barking dog!). The staff was exceptional and went above and beyond in their efforts to help us. I would recommend this hotel to friends and family. Not only is the staff excellent, the location is great and so is the pool.

  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, 14 July 2014
Thank you for offering a five point rating and noting our staff is excellent. We are glad all worked out for the best and look forward to your return.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
orlando
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 July 2014

Service. Good.
I Had 1/2 dozen Oyster. Good. Fresh. Big.
Sushi EXellent. At Hemmingway, wasn.t on menu. but I.m glad, I asked.
Must See the sun set from Hemmingway restaurant.
Beautiful view, too bad fogot take a picture.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TOKYOKIDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, 14 July 2014
Sushi...oysters...steak....chicken...fish - no matter what you choose to dine on here at the Hyatt, we guarantee it will be fresh and delicious. This is just one aspect of our property to check out. Our clean comfortable rooms and our world class amenities round out a perfect vacation here in the heart of lake Buena Vista. Our gated 1500 acres creates an oasis that makes our guests feel relaxed. They get rejuvenated by plunging into our 800,000 gallon free form swimming pool or taking a trip down our 124 foot tower water slide. Thank you for the 5 point rating and we look for ward to your return.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

Its a good hotel, big rooms, all modern, and staff are attentive. the pool area is a lot of fun especially for kids under 12. There is a shuttle service and lots of chain restaurants nearby to get out of the resort. The menu is typical Hyatt prices, but the kids menu is pretty good value. I have to say, I was very surprised when early one morning, I asked Carlos who was cleaning the lobby floor where could I get a cup of coffee (nothing was open). He went to room service and brought me back a coffee. I am so accustomed to staff smiling (at best) and then doing nothing outside the box, this was a total gobsmacked. So for Carlos , the early morning cleaner, and for his efforts alone, I recommend this hotel!

Room Tip: ask for a high floor to watch the disney fireworks
See more room tips
  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank jdvsydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concord, North Carolina
Level Contributor
135 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 3 July 2014 via mobile

I have to admit I am a road warrior for business and stay at Marriott properties when possible. However in this case Marriott World center was sold out so we decided to book the Hyatt Regency grand Hyatt. Wow! It did not disappoint. The beauty and lobby of the hotel are stunning and extremely Hyatt. From the bell service to the parrot in the lobby to the 20 story atrium it definitely starts with a solid impressing of class and elegance.

Rooms were decadent typical Hyatt style. Beds were great and the tech stack for TV and electronics is one of the best I have ever seen. We were overlooking the pool and we're able to watch all of the Disney fireworks from our balcony.

Restaurants were very good but pricey and the menus not very kid friendly-healthy but a little too much for a person on vacation. .. ;)

Lastly the pools and activities. The pools are worth it alone. Them there are the activities like boats kayaks rock climbing crafting volleyball water slides mermaids tails... additionally they were all close to our seats poolside. .. nice parent expertise to have all of these close by without having to send kids to other side of resort like other resorts.

Only thing that we can ding this hotel for is the pool side and pool bar service. it was slow and inconsistent. Food and drink orders took too long (over 45 minutes for a burger, just as an example) and drink order's were messed up often.

So, just to be clear, we loved this hotel and will be our new hotel of choice going forward.

Stayed June 2014, travelled with family
Helpful?
1 Thank Shaynes704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, 14 July 2014
Thank you for giving us a try and offering a five point rating. Trying something other that the norm turned out to be a wonderful experience here at the Hyatt. We appreciate you letting the Trip Advisor community know that it is okay to try something different and be truly amazed at the result. Knowing now that you will choose us again in the future is priceless. Please also tell your family and friends to give us a try as well. I think they too will be pleasantly surprised.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cocoa Beach, Florida
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

Stayed here with my family over Father's Day. Room was small, but well appointed. We reserved two adjoining rooms, of which one had a shower only and the other had a bathtub. The reason we chose this property was the pool area, which was a great decision! Kids loved the water slide and the river that navigated under the cave area. Didn't partake of the beach area or the boat rentals, but it looked pretty popular. Drink prices were ridiculous ($15 for a margarita - seriously?!?!), but you can just bring your own if that's your thing. Never ate at the hotel, but there are plenty of great restaurants nearby. Very close to the entrance to Downtown Disney. Would be nice if the pools were heated, but otherwise no complaints.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Florida G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, 9 July 2014
We are glad you and your family enjoyed your weekend visit with us and that everyone enjoyed our large pool area and amenities. Thank you for offering a five point rating and we hope you will stay again and recommend us to others.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta GA
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

Our family of four had a great time. Kids enjoyed all the amenities. Loved that it was so close to good restaurants and Disney. Was even able to get my morning walk in while getting coffee and donuts for all at DD. Employees were all very helpful and kind. Would highly recommend.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ktmac230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review, 9 July 2014
Thank you for noting that our staff was very helpful and kind. This is just something we do each and every day. Its nice to know your family was able to enjoy our amenities and have a great time. Thank you for the five point rating as well. Also, know you would highly recommend us is priceless.

Steven M Ballot
Guest Relations
Hyatt Regency Grand Cypress
Steven.Ballot@Hyatt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Grand Cypress

Property: Hyatt Regency Grand Cypress
Address: One Grand Cypress Boulevard, Orlando, FL 32836-6799
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Orlando
#5 Luxury Hotel in Orlando
#6 Spa Hotel in Orlando
#6 Business Hotel in Orlando
#19 Family Hotel in Orlando
#19 Romantic Hotel in Orlando
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hyatt Regency Grand Cypress 4*
Number of rooms: 815
Official Description (provided by the hotel):
Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more   less 
Reservation Options:
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Also Known As:
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando
Hyatt Regency Grand Cypress Orlando, Florida

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