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“Great deal, but not as good as the Homestead property”

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WoodSpring Suites Orlando East
Ranked #280 of 341 Hotels in Orlando
Reviewed 2 January 2013

Where else can you stay for $328 a week between Christmas and New Years? They moved me into a smoking room. I thought I was going to have to leave early, but the room was completely aired out the next day. They obviously try to nickle and dime you to death. There weren't any close restaurants or grocery stores. There was no outside picnic area-gas grill. I left an unlocked carrier with chairs strapped on in the parking lot for a week and no one bothered it. The area is right by an Limited access toll road so it was easy to get everywhere. Get a Sunpass before you go. Disney is 30 miles away. When the price is this low, you have to expect a few rough edges..

Room Tip: In sis on a non smoking floor or cancel your reservation.
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  • Stayed: December 2012, travelled with family
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4  Thank jspringator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIPVP, Guest Relations Manager at WoodSpring Suites Orlando East, responded to this reviewResponded 20 February 2013

Dear Valued Guest,
We would like to thank you for your feedback. Our guest satisfaction is very important to us and all comments are used as additional training tools. Thanks again.

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36 - 42 of 43 reviews

Reviewed 12 September 2012

I am checking out tomorrow and I have been here for 5 weeks...Yes there are children here but they ARE NOT anything except regular children..The front desk person, the night security, and the mantanice man were all very kind and tried to make sure your stay was pleasant..I so happen to be in the room a door down from the night security and NEVER saw ANYONE running in and out of the room as someone stated in a review I read..I always try to write GOOD EXPERIENCES...as well as BAD.My experience here was a very Good experience and the only reason I am leaving is because it is a little expensive to LIVE here for me..These are hard times and yes there are people that live here..I can honestly say I feel very safe here, there has been NO sign of any drug deals or ladies of the night as I have seen at some low budget extended stay places..Yes I would reccomend this to others and I would come back and stay here..One other thing..This place is very CLEAN,,,,I accidently dropped my diamond neckless in the sink and the mantinance man came and took the sink apart and gave my neckless back to me..They did not try and charge me..NICE PLACE NICE EMPLOYEES NICE CLEAN PLACE..DEB

Room Tip: If all rooms are like the one I stayed in it was very clean...If you want to be sure and not have an...
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  • Stayed: August 2012, travelled with family
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3  Thank Debra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2012

the hotel price , bad the counter person , very rod , i rent no smock room and the room very dirthy , bathroon not clean i paid full week but only stay 3 nigth and not put back my money

  • Stayed: March 2012, travelled with family
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1  Thank ariel g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIPgdyer, Public Relations Manager at WoodSpring Suites Orlando East, responded to this reviewResponded 30 April 2012

Dear Value Place Guest,



Thank you for taking time to tell us about your experiences at our property. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.



At Value Place, we strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart, and we are taking the appropriate measures to address the issue promptly.



Sincerely,
Value Place Management

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Reviewed 7 January 2011

The management were very helpful to me as far as making sure my room was good-to-go on a daily basis. The safety attendant was available 24/7 if I needed a key redone to getting linen. Housekeeping makes sure I have clean linen and make sure room smells good when done. Maintenance makes sure my shower, dishwasher, or any other problems i have in room works properly. Overall I couldn't of thought of a better place to stay than over here.

  • Stayed: October 2010, travelled solo
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Thank glova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LIPgdyer, Public Relations Manager at WoodSpring Suites Orlando East, responded to this reviewResponded 30 April 2012

Dear Value Place Guest,



Thank you for posting a review of your experience at our property. Your feedback is very much appreciated, and I assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests.



Again, thanks for taking the time and have a great day!



Sincerely,
Value Place Management

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Reviewed 13 August 2010

I booked this hotel on official Value Place web-site for my 7- day Orlando trip because it's relatively new (equals to me not dirty) and they promised good security. $100.00 was required to keep the reservation. I never had any problems with hotels before but just in case I printed confirmation page that look solid and respectable. Now about real face this "Place". After 17 hours of driving from another state my son and I stepped in lobby of the hotel at 3:15PM (the check-in time is 3PM). The fellow at front desk was speaking to man with 2 kids that looked upset and confused. He was telling them there are no rooms available(well, happens if you just walk into the lobby and ask for room). I said I have the reservation. And front desk guy provides me with information he absolutely has no room for me ether. I thought he did not hear me well and got my printed reservation confirmation with number and $100.00 deposit. Front dest fellow did not even wish to look at it and said it is nothing he can do. I asked the manager and he dials SOMETHING ON HIS CELL PHONE (the front desk phone is right there but he does not use it). After few seconds of "waiting" he said "she does not pick up the phone, but it does not matter because there are no rooms available". I asked there is my money in such case because I paid $100.00 deposit. Guy had no clue and was shifting in his seat. I left lobby and tried to call phone number on reservation page. All I got was answering machine. In a meanwhile the truck pulled over and the guy started to move stuff from truck to hotel glansing over his shoulder on our car. At the moment I was too upset to look closer for what's going on but later on we landed in defferent hotel with same family that I saw in lobby of value Place and the father of kids asked me if I saw that other people got room while we were in parking lot trying to find nearest hotels over the phone. He recommended to take care of it and I don't know about his way but I do it now so travelers know they CANNOT TRUST THIS PLACE, THEY ARE CHEATING ON CUSTOMERS ( and all my futher attempts to call manager resuted in offer to leave the message). AVOID BY ANY MEANS

  • Stayed: July 2010, travelled on business
    • Service
10  Thank Joel07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VP-Clean-Safe-Simple, Public Relations Manager at WoodSpring Suites Orlando East, responded to this reviewResponded 29 November 2010

Dear Valued Guests,

Part of the Value Place promise is to never accept pre-payment or advance deposits for your reservations. We do require a $100 fully refundable security deposit upon check-in, it is never collected before a guest arrives. We pride ourselves on outstanding customer service and regularly recieve accalades from very grateful guests on our above and beyond service.

Being that we have four Value Place locations in Orlando, we would never turn away a guest with or without a reservation. In the event of there being no availability, we would simply offer to accommodate that guest with a room at one of our sister properties.

We strive to provide you with clean and safe lodging without sacrificing comfort. Count on Value Place for a wonderful experience that is sure to save you money.

Sincerely,

VP Management

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Reviewed 19 January 2010

The Value Place Hotel on Goldenrod Rd Orlando Fl, looks promising. The day manager (Marshal) is a pretty nice guy. But when night falls, the hotel changes dramatically. We had a room right next to the security office, and they constantly played loud music, and had women over constantly. The tenants in the room above us had 2 kids, that ran back and forth all day and night. For 2 weeks we complained and they did nothing. They didn't move us or them. One day upon arriving to the hotel from breakfast, we were not entirely to see (no exageration) at least 10 sherifs outside, along with every nosey tenant huddled around the front door. People talk in the halls loudly, and there are some very...odd...people who stay here. Overall, it was a horrible stay, and I'm very sleep deprived. Do not stay here unless your an insomniac that likes to hang around the ghetto.

  • Stayed: January 2010, travelled on business
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4  Thank kaspir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2017 via mobile
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Stayed: March 2017, travelled as a couple
1  Thank MarinaAtaliba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heather L, Guest Relations Manager at WoodSpring Suites Orlando East, responded to this reviewResponded 12 April 2017

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Additional Information about WoodSpring Suites Orlando East

Address: 216 S Goldenrod Rd, Orlando, FL 32807-8201 (Formerly Value Place Goldenrod Road)
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#125 Business Hotel in Orlando
Price Range: £47 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Orlando East 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
WoodSpring Suites Orlando East is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Extended stay hotels are different in amenities from traditional hotels. - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. - Pet-friendly Hotel ... more   less 
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Also Known As:
Value Place Goldenrod Road Hotel Orlando
WoodSpring Suites Orlando East Florida

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