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“Great hotel close to Airport”

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Comfort Suites Orlando Airport
Ranked #137 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed 4 April 2012

We stayed at this hotel one night before our cruise and one night after our cruise. We had 2 queen beds and a sofa. The hotel was clean and close to the airport. The hotel has a free shuttle to the airport,we did not use the shuttle, we rented a car. The hotel has a free breakfast, refrigerator, microwave, coffee maker, free internet.

  • Stayed: March 2012, travelled with family
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2  Thank BIGDT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 March 2012

We stayed only one night before an early flight. We had a 2 queen bed suite. The room was spacious and clean. The bathroom was small, but functional. It was nice to have the microwave and refrigerator. Since we were leaving before the complimentary breakfast started we were able to have something on hand to eat. The beds were very comfortable and the room was quiet. There were several restaurants close by, including a Waffle House a block or so away. The complimentary newspaper was a nice touch. I would definately stay here again especially if coming into Orlando late or leaving early. Travel time to the airport was about 10 minutes. The road to the airport is a toll road which was a dollar.

  • Stayed: March 2012, travelled with family
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Thank lcmac2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

We booked our hotel room through Comfort Suites' website, ChoiceHotels.com, the day before our travel. Our flight landed in Orlando just before midnight, so we wanted a place to sleep before making the two hour trip to our destination for the next day. We made a note on the reservation that said, "we will be arriving late (after midnight)."

After we picked up our luggage and rental car, we drove to the hotel. We were happy the hotel was nearby and on the way to our destination because, after working all day and flying across the country, we were tired and looking forward to a night of sleep. The hotel was easy to find and parking was available.

We arrived at the hotel at 1am. When we went to check in, the man at the desk told us that our reservation had been "transferred" and that we shouldn't bring our bags in. So, he stepped into the back room and made some calls to figure out what was going on. When he came out, he told us that they were offering us accommodations at another hotel, which was an hour our of our way for our destination. It took me a minute to find it on my map and when I picked up the phone to talk to the customer service representative, she told me that it had taken too long and that the room was no longer available (it was 1:30am, by this time). She then suggested another hotel, this one was 1.5 hours out of the way. We decided that it would be better to drive the two hours to our destination than 1.5 hours out of the way. The customer service representative then offered to provide compensation for our inconvenience. I thought this was professional and appropriate. So she put us on hold for a few minutes. When the second customer service representative came on, she offered to give us a $60 voucher that we could use if we joined the Comfort Suites travel club (I'm not sure what it was called, it was late, I was tired, and I wasn't really too interested in joining their club at the moment), which would cost $15.99 per month and could be cancelled at any time. I told her, "no thank you," and requested more appropriate compensation. Twice. Each time, she reminded me that I could cancel my membership at any time. After the third no, she thanked me for being an customer. The gentleman at the front desk was professional, polite and apologetic. We thanked him for his time, because it was a difficult position for him to be in, and headed down the road toward our destination. An hour later, we found a hotel with vacancy and were able to get a partial night's sleep before arriving at our destination.

We travel semi-frequently (every couple of months) and have never had anything like this happen to us before.

  • Stayed: March 2012, travelled as a couple
    • Service
4  Thank Minnesota123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2012

Free shuttle from the airport, friendly desk staff, spacious clean rooms. What's not to like about the Comfort Suites? Very comfortable recommending this locations to friends flying in to Orlando.

  • Stayed: February 2012
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Thank aaronmhuotari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2012

We stayed at this property because we wanted a location convenient to the airport and a good starting point for the location attractions. We visited Disneyworld (Epcot), Kennedy Space Center and the Everglades National Park southwest of Miami. Comfort Suites is not a resort hotel or location, but it met our needs perfectly: large room with comfortable beds, refrigerator, microwave, coffee maker, free internet, free local calls.

  • Stayed: February 2012, travelled as a couple
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Thank LLConsult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2012

We booked this as a place to go after our cruise until the flight we had left at 8:30 pm.We got to the hotel at 10am and they had a room for us by 11am. While waiting we were offered the breakfast and coffee, etc. Our room was lovely and clean and nicely laid out. Debbie at the counter was on her own and did an amazing job - hands down, alone!!! She smiled and was cheery and helpful. Loved her. Would come back for her service only. Was sad to not see her when we left as the two ladies on duty at 5pm were not near as friendly. Debbie thank you for making our last day of our trip extra nice. Great job and I hope Comfort Inn recognizes you!!!!
P.S. there IS a free shuttle that was speedy and great.

  • Stayed: March 2012, travelled as a couple
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Thank Norma M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2012

We stayed here on Feb. 24 as we were leaving the next day for Pt. Canaveral for a cruise. I booked the room online in October because of the CAA rate and gave us a good rate. After arriving at Orlando airport, we called the shuttle and within 30 minutes the driver arrived. The hotel isn't 1 mile from the airport, it's further than that I think.

There were 3 people at the front desk and it was Debbie that I talked to on the phone and she was very nice. We checked in to our room which was very nice. It had 2 queen size beds, TV, closet w/dresser, a sofa, table, 2 lamps and a large bathroom. We were very happy with the room.

After a short nap, we took a cab to the Florida Mall to have some dinner as we knew that there were no restaurants in the area. After browsing the mall, we took another cab back to the hotel. We didn't have time to use the pool or hot tub, so I can't comment on that. We also didn't use the internet because there was always someone using it.

After a good night's sleep on very comfortable beds, we went down to the continental breakfast which was very good. There was a lot of variety including cereal, muffins, danish, yogurt, fruit, bread and a waffle machine. I made myself a waffle but I had to wait a while because of other people ahead of me, and had some yogurt and fruit. There was also a coffee/tea area which was very good.

The hotel shuttle doesn't take you to Pt. Canaveral but they recommended AAA Access Transportation who will take you on a 45-60 minute ride for $40/return.

Overall, for $80/night, we were very happy with the hotel and although we don't plan to go to Orlando again anytime soon, we certainly would recommend this hotel if you are planning to be in the Orlando or surrounding area.

  • Stayed: February 2012, travelled with friends
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1  Thank Cindy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Suites Orlando Airport

Address: 1936 McCoy Rd, Orlando, FL 32809-7834
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Best Value Hotel in Orlando
#86 Business Hotel in Orlando
#133 Family Hotel in Orlando
Price Range: £57 - £106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Orlando Airport 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
Guest Rooms: 95 non-smoking suites containing: 32" flat screen televisions with extended cable and HBO, desk, microwave, refrigerator, iron & ironing board, clock radio, sitting area with lounge chair and sleeper sofa. Safes & desktop computers now in every room at additional charge. ... more   less 
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Also Known As:
Comfort Suites Orlando Airport Hotel Orlando
Comfort Suites Orlando Airport Florida

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