I stayed at your hotel the night of Nov 14, 2013 and forgot my recently purchased prescription sunglasses in room xxx... Needless to say I was heartbroken when I became aware of my loss...
Thanks to the professionalism and OUTSTANDING SERVICE provided by your Housekeeping Department, I was able to recover my glasses today, December 2, 2013. I feel VERY GRATEFUL for it!!!
I would love for you to place this NOTE OF ACKNOWLEDGEMENT in the personal files of those who were directly responsible for finding my glasses and placing the item in your care. My congratulations for a job well done!!!
This fact certainly recommends your hotel and sets it apart from the rest in terms of excellence in guest services.
THANK YOU ONCE MORE AND MAY GOD BLESS YOU AND REWARD YOU FOR YOUR HONESTY!!!
- Also Known As:
- Hilton Garden Inn Orlando, Florida