To begin, let's state the obvious... Disnsey's service is excellent inside the parks and throughout all of their resorts and hotels. I've been going to Disney for over 20 years and I almost always find Disney personnel to be cheerful and helpful. The problem with Disney is not their staff, simply put, it's their shabby hotels! They're staffing well trained people in substandard and rediciously priced hotels. With the exception of the Grand Floridian (which you pay the room rate of an NYC hotel suite), all of the other hotel rooms are increadibly small. I was at the Animal Kingdom Lodge with my wife and son and we struggled to fit in their dated and uncomfortable room. The lighting in the bath room is like a 14th century dungeon. I'm not kidding!! It was like showering in the dark!!
One night when we came back from the Magic Kingdom there was no power in the entire hotel!! I aked the front desk what the issue was and was told they had a "scheduled power outing" I've never heard of that in my life!!!! I was issued 2 flashlights and made my way back to the room. I wanted to shower before bed and realized that there was no hot water either!!!! For 400 bucks/ night this was unacceptable!!! In all fairness to Disney the did comp the night I was without power. Still unacceptable.
The size of the rooms are overshadowed by the drabby decor. I had the feeling that the animals themselves were sleeping on the bed covers before they brought them to my room. This hotel is in desperate need of a makeover!! I realize your paying for location at Disney, but the Animal Kingdom is a bus ride to every park and location. Their outrageous prices are not anywere close to reasonable!!
The lobby is very nice and the savanna views are great, but after a couple of days the novelty wears off. The pool, like all disney hotels, was the best part of the property. It was large, well thought out, and a the full service bar was a nice touch.
Save yourself the aggravation and money and stay at one of the off sight hign end places i.e. Four Seasons or Ritz Carlton. You'll be able live ilke a human being and save a ton of money!! In over 20 years I've stayed at Animal Kingdom, Beach Club, Yhat Club, Wildnerness Lodge, and Grand Floridian. With the exception of the GF, all of the hotels are upgraded college dorm rooms. At the prices they charge, it's offensive. This was my last stay at Disey; 400 bucks a night to live like a refugee is insane!!!
Anyone that gives an overall rating of the AK above a 3 has no idea what the're talking about or has no sense of value. Disney's excellent service can not compensate for their overpirced and shabby small rooms. Shockingly poor value...
- Official Description (provided by the hotel):
- Step into the heart of Africa at this magnificent Resort hotel. Inspired by the traditional African kraal, the horseshoe-curved design provides spectacular views of 4 lush savannas that over 200 hoofed animals and birds call home. Delight in dazzling pool areas, exciting animal programs and one of the largest collections of African art in the United States as you experience your own African safari adventure with a touch of Disney magic. ... more less
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- Also Known As:
- Disney Animal Kingdom Lodge
- Animal Kingdom Florida
- Disneys Animal Kingdom Lodge
- Disney Animal Kingdom Resort
- Disney Animal Kingdom Hotel
- Animal Kingdom Lodge Disney
- Animal Kingdom Lodge Orlando
- Animal Kingdom Hotel Disney
- Disneys Animal Kingdom Hotel
- Animal Kingdom Hotel Florida