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Disney's Animal Kingdom Lodge
Ranked #34 of 340 Hotels in Orlando
Certificate of Excellence
Reviewed 11 December 2013

To begin, let's state the obvious... Disnsey's service is excellent inside the parks and throughout all of their resorts and hotels. I've been going to Disney for over 20 years and I almost always find Disney personnel to be cheerful and helpful. The problem with Disney is not their staff, simply put, it's their shabby hotels! They're staffing well trained people in substandard and rediciously priced hotels. With the exception of the Grand Floridian (which you pay the room rate of an NYC hotel suite), all of the other hotel rooms are increadibly small. I was at the Animal Kingdom Lodge with my wife and son and we struggled to fit in their dated and uncomfortable room. The lighting in the bath room is like a 14th century dungeon. I'm not kidding!! It was like showering in the dark!!

One night when we came back from the Magic Kingdom there was no power in the entire hotel!! I aked the front desk what the issue was and was told they had a "scheduled power outing" I've never heard of that in my life!!!! I was issued 2 flashlights and made my way back to the room. I wanted to shower before bed and realized that there was no hot water either!!!! For 400 bucks/ night this was unacceptable!!! In all fairness to Disney the did comp the night I was without power. Still unacceptable.

The size of the rooms are overshadowed by the drabby decor. I had the feeling that the animals themselves were sleeping on the bed covers before they brought them to my room. This hotel is in desperate need of a makeover!! I realize your paying for location at Disney, but the Animal Kingdom is a bus ride to every park and location. Their outrageous prices are not anywere close to reasonable!!

The lobby is very nice and the savanna views are great, but after a couple of days the novelty wears off. The pool, like all disney hotels, was the best part of the property. It was large, well thought out, and a the full service bar was a nice touch.

Save yourself the aggravation and money and stay at one of the off sight hign end places i.e. Four Seasons or Ritz Carlton. You'll be able live ilke a human being and save a ton of money!! In over 20 years I've stayed at Animal Kingdom, Beach Club, Yhat Club, Wildnerness Lodge, and Grand Floridian. With the exception of the GF, all of the hotels are upgraded college dorm rooms. At the prices they charge, it's offensive. This was my last stay at Disey; 400 bucks a night to live like a refugee is insane!!!

Anyone that gives an overall rating of the AK above a 3 has no idea what the're talking about or has no sense of value. Disney's excellent service can not compensate for their overpirced and shabby small rooms. Shockingly poor value...

  • Stayed: December 2013, travelled with family
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10  Thank golfpro22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,499 - 3,505 of 7,215 reviews

Reviewed 11 December 2013

The magic of the hotel is in its grand spaces and Af-free-ca feel. You can lose yourself in its vastness but that also gives one a sense of solitude in some places despite the Lodge's enormous size. Plan to spend some time admiring the lobby - don't forget to look up - the chandeliers and all of the decor is scene-setting. Our room overlooked a savannah setting with zebras, gazelles and other grazing animals - it was worth the price of the room just to be able to sit outside on the porch at night and watch the animals in the dark. Yes, it is a pricey resort - but I'd do it again. DO NOT MISS the chance to have a meal in the main restaurant - we have a scrumptious weekend brunch and the food was authentic and delicious. Disney Magic at work all around.

  • Stayed: September 2013, travelled with family
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Thank lwsara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

We choose the Animal Kingdom Lodge - Jamba house - primarily for the animals and stayed here two nights. With online check-in, I requested a savannah room on an elevated floor (but not the top floor) and the Kudu trail. We were placed in room 4310 with a wonderful view of a watering hole and a giraffe feeding station. My mom really enjoyed watching the animals from our balcony and we saw nearly all of the ones listed on the provided identification card. I would absolutely recommend paying the extra cost for a Sunset Savannah view. There are other places around the hotel where you can see the animals but we definately had a better view from our room. Overall, the room was clean and quiet. The only complaint that I have concerns the beds. I actually checked for a mattress tag to verify that I wasn't sleeping on a rock. Ditto the pillows. But we had such a great view that we didn't request a transfer to another room. The hotel staff was very friendly and helpful. In fact, we had a flat tire on our rental car and the hotel staff was more helpful than the rental car company. We had breakfast in the Boma restaurant and unfortunately, I wasn't as impressed as some of the reviews that I've read here.

  • Stayed: December 2013, travelled with family
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Thank 77Robyn777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2013

Myself and my husband have stayed here 3 times in the last four years, so that should tell you how great it is. We have always had a savannah room and it is well worth the extra, as there is nothing like standing on the balcony as the sun comes up with a coffee and a giraffe!

The hotel and rooms were always clean and well looked after, with lovely staff.

I can't recommend this hotel enough.

  • Stayed: May 2013, travelled as a couple
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1  Thank 023Lou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

From a motel 8 kind of girl… This ranks right up there with a Hilton inn; however best western in the housekeeping department. The toilet was on a slant to the left so when you sat you literally leaned to the left, (you would think with what these rooms cost they could replace the o ring and re-center)…the shower head was CAKED in lime scale most of the sprayers did not spray. The top of the amour and the TV stand were FILTHY with dust! There were nicks and scratches all over the TV stand, there was soda or some kind of nastiness on the wall next to the chair and table set….Don’t even bother to look behind the table because it has not been vacuumed in the last 5 years or so as there was dust over half and inch thick and had food behind there. The comforter was ungodly thick and heavy with sewn corners so it was quite restricting…On to the pluses of this resort. The landscaping was AMAZING even the pool view it was awesome. The hotel stall was friendly, helpful and inviting…The rooms were very quiet, if I didn’t know better I would swear I was the only person in the whole resort! Under the beds were very clean as we lost quite a few toys under there daily… No bed bugs! Smoking areas were sprayed down daily and did not interfere with the non smokers. Busses from jumbos house were always crowded as they pick up at Kidani first so be prepared to stand….Food at their quick service was very good for “fast food”. Over all if you can get a discount or a good deal on this resort I would take it as they are selling the experience more than the room. And at Disney how much time do you intend on spending in your room anyway?

  • Stayed: December 2013, travelled with family
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1  Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

We have been to Disney numerous times throughout the years - staying at either the Grand Floridian or the Polynesian. I couldn't pass up the deal that was being offered for this resort, so we decided to stay here for a change, but we were hesitant about dealing with the bus transportation. Upon arrival, the resort was very nice and welcoming. The check in process as flawless and the front desk staff were very helpful. The lobby is absolutely beautiful!!

The room seemed dated and in need of an upgrade. It was also extremely small - is this really a deluxe resort??? It was clean for the most part but there were a few stains on the beds.

The bus transportation was absolutely horrible!!!! I don't know how many times we saw empty buses come and go (for parks that weren't even open yet). The transportation to the MK was the worst. Make sure to give yourself at least an hour, if not more, to arrive at the MK (that isn't being sarcastic).

On the third night of our trip, there was a note on a bed to inform us of a scheduled power outage from 11:30 PM until 7:30 AM - would have been nice to know about this when we checked in. My dad uses a sleep apnea machine, so this was the final straw. We took the next cab out and headed to the Polynesian for the remainder of the stay.

If you are looking for a very quiet resort, and you aren't in a hurry to get to and from the parks, then this is a decent place to stay. I definitely do not consider this to be a deluxe resort.

  • Stayed: December 2013, travelled with family
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4  Thank jovipagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2013

To say I was disappointed is an understatement. With the prices you pay to stay here you would at least expect a semi comfortable bed. The beds in this hotel are some of the worst I have ever slept in. We checked in to one room for one night that had a lot of traffic outside and it was very noisy. We asked to change our room the next day to a less travelled area and were given a room on the second floor. Although not as noisy, the walls were still very thin and you heard everything from the other rooms. This bed was also awful. Definitely motel quality type beds and amenities. The only pros--the beautiful lobby and the animals in the savannah. Other than that, I do not recommend this place.

  • Stayed: December 2013, travelled on business
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4  Thank lovetoski1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Disney's Animal Kingdom Lodge

Address: 2901 Osceola Parkway, Lake Buena Vista, Orlando, FL 32830-8410
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Top resorts Hotel in Orlando
#12 Luxury Hotel in Orlando
#17 Romantic Hotel in Orlando
#34 Family Hotel in Orlando
#42 Business Hotel in Orlando
Price Range: £231 - £533 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Disney's Animal Kingdom Lodge 4*
Number of rooms: 972
Official Description (provided by the hotel):
Step into the heart of Africa at this magnificent Resort hotel. Inspired by the traditional African kraal, the horseshoe-curved design provides spectacular views of 4 lush savannas that over 200 hoofed animals and birds call home. Delight in dazzling pool areas, exciting animal programs and one of the largest collections of African art in the United States as you experience your own African safari adventure with a touch of Disney magic. ... more   less 
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Also Known As:
Disney Animal Kingdom Lodge
Animal Kingdom Florida
Disneys Animal Kingdom Lodge
Disney Animal Kingdom Resort
Disney Animal Kingdom Hotel
Animal Kingdom Lodge Disney
Animal Kingdom Lodge Orlando
Animal Kingdom Hotel Disney
Disneys Animal Kingdom Hotel
Animal Kingdom Hotel Florida

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