We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“COULD HAVE BEEN SO GOOD....BUT VERY BAD SERVICE”

Bob Marley A Tribute to Freedom
Ranked #273 of 3,831 Restaurants in Orlando
Certificate of Excellence
Price range: US$6 - US$30
Cuisines: Caribbean
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Dinner, Lunch, Breakfast, After-hours, Reservations
Dining style: Casual Dining
Cross street: Universal CityWalk
Description: Share in a one-of-a-kind celebration of music and culture as Bob Marley: A Tribute to Freedom at Universal CityWalk takes you on a musical journey through the life of the "King of Reggae." Bob Marley’s songs of faith, hope, rebellion, and determination have brought inspiration and joy to audiences everywhere. Working closely with Rita Marley and the Bob Marley Foundation, we have created a replica of Bob's home on 56 Hope Road in Kingston, Jamaica. Inside, artifacts, photos, and video clips from his legendary career surround visitors in the open-air veranda and courtyard. The cuisine features Jamaican-influenced appetizers, entrees and desserts. Some of the most popular items are the Oxtail Stew, the Sun is Shining grilled chicken breast marinated in Jamaican curry sauce, and the Taste of Jamaica appetizer platter featuring veggie & beef patties, mango wings and yucca fries.
Bristol, United Kingdom
Level 6 Contributor
154 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 172 helpful votes
“COULD HAVE BEEN SO GOOD....BUT VERY BAD SERVICE”
Reviewed 3 August 2014

We ate twice here as we like Caribbean food, the live bands playing were very good and the atmosphere good too being partly open air, but the staff have much to learn. On our first visit the waitress was slow and very 'off' with us but the food was good. There was a souvenir area and my son went over to buy a wrist band, the assistant totally ignored him and packed up for the night to go as fast as she could! We gave it another try on our last hot, long day in the 2 theme parks hoping that they had just had an off night before, but alas it was even worse. Advertised outside were 'ladies 2 for1 drinks' evening but we were seated upstairs that night and were then rudely told that offer is only available if just at the bar downstairs not having dinner. OK, so we ordered a bottle of wine (3 adults, wine expensive so worked out better) but our 23 year old daughter was asked for her ID which we did not have with us (being English and not used to carrying that at her age for a restaurant). We had not been asked on the last visit there, by the way. The waiter was quite abrupt and rude over it all which was not necessary, making my daughter feel uncomfortable and us cross. He wanted to follow the rules, ok fair enough and was not a big deal for us anyhow but it was how it was done, soooooo over the top, very embarrassing for us. Then he only brought out one glass of wine not a bottle, with out asking, as if to make a huge point! eeerrm right. Then the same big fuss about how my son wanted his meal as we had had during the first visit happened all over again in a condescending, patronising way, yet again. No need. As we had only just about finished our food and were thinking of leaving when we were rudely told to go as the upstairs area was about to become a 'club area' and our teenage son was under age.....they had seated us up there! (both visits children of all ages dining there) Could have understood if no seats available downstairs and/or they had told us prior to eating we had to rush, here's and idea..... BE NICER!! It all totally spoiled our last evening, we had been in a fab mood going in but that just did not have a chance of lasting here. Avoid this place if you want to relax and enjoy your dinner. Oh and on our second visit the 'restrooms' (ladies) was in a terrible state.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank wisewonderer1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

729 reviews from our community

Visitor rating
    280
    247
    124
    50
    28
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
1 review
“Don't go!!!!!”
Reviewed 2 August 2014 via mobile

Do not go here. Reservation for 5 casually seated at 4 top with open 6 tops all around. Waitress spills large ice tea directly down my back and offers a stack of cocktail napkins. No manager no apology. Clothes ruined.

Helpful?
Thank Tbowd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
1 review
“Food, Fun, and Good Music”
Reviewed 31 July 2014

Amazing right from the start friendly and attentive door host with a great smile and great smile her name was Kadsha, the service was fanaminal the waiter was very attentive and took care of all our needs his name was Matt I'd recommend him as a waiter to anyone who goes. The band was great . It was a great reminder of the islands I'd definitely come again.

  • Visited July 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JuliasLife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Coast
Level 3 Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Don't get the party pal”
Reviewed 30 July 2014

Food was good atmosphere was great but as soon as they found out we had a party pack everything went down.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bspriggs320
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Missouri
Level 6 Contributor
175 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
“Never Disappoints”
Reviewed 27 July 2014

We can't make a trip to Orlando without visiting the Bob Marley restaurant. The atmosphere is great, the music is awesome, and the food is impressive. The service, though...well, that's a different story. We've never had a great server but (thankfully) we eat at low-traffic times so we don't have to compete with many other guests to get someone's attention. We've had the Stir It Up Fondue and Jammin' Chips and Salsa for appetizers, the Belly Full Beef Patties, Reggae Jamaican Jerk Chicken, Manchester Beef, and Natty Dread Vegetable Patties for entrees - all have been delicious. The bartenders we've had make the drinks VERY strong so that's a plus (for us anyway lol)! It's a great stop for the end of the day and one that will leave you feeling mighty full, mon.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Lacey V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Bob Marley A Tribute to Freedom also viewed

Orlando, Central Florida
 

Been to Bob Marley A Tribute to Freedom? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing