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DoubleTree Suites by Hilton Orlando - Disney Springs Area
Ranked #108 of 341 Hotels in Orlando
Certificate of Excellence
Reviewed 5 August 2014

Great all around. Clean rooms and courtious and helpful staff. The only thing that I really didn't like was thefact that we had to pay $15 for parking daily. I mean really, where else would we park? It wouldn't stop me from staying there again. Thank you.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
2  Thank Angelo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,309 - 1,315 of 1,738 reviews

Reviewed 5 August 2014

Every staff member at this hotel was very nice, courteous and were always looking to see if we were comfortable. We had a problem with our room but the staff at the front desk and the manager were very helpful and moved us to a different one. The hotel could be better maintained as some of the furniture and fixtures were either broken or not quite working, some of them are dated as well but the friendly and helpful staff make up for the drawbacks. Prime location within walking distance to Downtown Disney.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
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1  Thank Daniel U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Amazing staff make this hotel stand out from the rest! We've never stayed in a hotel where every single staff member we came across made a point of positively interacting with us. Thanks to Lauree for making our little girl's birthday extra special...and every breakfast something to look forward to. Our updated suite was beautiful and CLEAN - something we definitely were looking for. The pool area was spacious and a great place to relax for adults and kids. It was nice to be on Disney property and have the convenience of the park bus shuttles. Being close to everything was great, but it was also so nice to be able to get away a little from all the Disney crowds. We will definitely be staying here again on our next Disney World vacation!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
2  Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-Parkinson, General Manager at DoubleTree Suites by Hilton Orlando - Disney Springs Area, responded to this reviewResponded 6 August 2014

Dear guest, I'm so glad you and your family had such a great time with us. Lauree is certainly a joy to work with, she takes absolute pride in what she does, and we can't be happier to have her on our team. We hope to host you in the future.

Best wishes,
John Parkinson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

This year I planned for our vacation, and with the wife approving of my hotel choice, there must be something I'm doing right.

HOTEL: We arrived late in the afternoon and was checked in immediately, got our cookies, and we were on our way. Staff was pleasant and had our reservation ready and waiting as it was pulled on-screen. The pool is medium sized, clean, and is set on grounds that are well manicured. It is by no means a resort pool and DTH is not a resort. The kids liked it and it's ideal for taking a dip. Although they have tennis courts on property, it doesn't seem like it's getting the same amount of care. Housekeeping neglected to replenish the bath items (soap, shampoo, etc.) and we had to request these almost everyday.

FOOD: I got the Mousesavers deal, so my fam of 4 had the complimentary buffet breakfast each morning. It was standard breakfast fare with hot and cold items and an omelette station. It was good, but arrive early as sometimes there is a wait for tables. The wait staff is great at accomodating your needs. We didn't eat at the Cafe at other times but received a coupon for 20% off purchases.

ROOM: Everything that you see in the travelers' pictures is what you will get. We got "upgraded" to the 7th HHonors Floor simply by asking for a higher floor suite. The living room was spacious, enough room for two 10-year olds to be in without getting into each other's space. The bedroom was equally large. The pocket size microwave was a little short on power but was useful in re-heating leftovers. The mini-fridge holds approximately 24 water bottles and was powerful enough that it cooled down (and froze some) water bottles to take to the parks. Our room faced the pool and the highway and the room was noticeably quiet considering this. Ice machines were only on the 6th and 2nd floors.

INTERNET: When you connect to their WIFI, it gives you an option to purchase internet or connect as an ATT customer. Having ATT Uverse, I was able to use their WIFI using my account. The kids were able to connect their devices and had no problems using it as the download speeds were pretty fast. Quadruple thumbs up here.

PARKING: $15 per night. The lot was adequately lit. I'm sure all of the hotels on Hotel Plaza Blvd charge this fee to pay for the "free" shuttles to Disneyworld, although we didn't go to DW this year. Just pay it, forget about it, and enjoy your vacation.

Overall it was a good stay and the hotel met everything that we needed. Highly recommended.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
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9  Thank ElectrosaurusRex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014

We have stayed multiple time and each departure, we book our next stay. The staff and management are wonderful. The breakfast buffet and those who serve us are great!. Highly recommend. Pricing per night is so reasonable and we are just at the Disney entrances to Downtown Disney and Epcot!

  • Stayed: July 2014, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
2  Thank Edith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
J-Parkinson, General Manager at DoubleTree Suites by Hilton Orlando - Disney Springs Area, responded to this reviewResponded 5 August 2014

Wow! Thank you for coming back, what an honor! I appreciate you sharing your experience on TripAdvisor, we are lucky to host you! See you soon.

All my best,
John Parkinson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

We stay here twice a year and never have any problems. The rooms are huge compared to most other hotel rooms and are clean. Breakfast Buffet is very good and pool is relaxing. Easily accessible from all directions. Looking forward to returning back again in November.

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with DoubleTree by Hilton
2  Thank Harold K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014

The rooms were large and the hotel was in good shape. However, we had issues with the service. It took the front desk many rings to ever answer phones. Room service took over 30 minutes to answer phone. Bar closes early, so getting back from parks you had no service. Pool bar and food was hit or miss. The house keeping unit did not keep room stocked. We were always missing wash cloths, tea bags, tissues, or something. Not one day was complete even after we left tips and written notes. It felt like a nice hotel with extremely limited staff. There was supposed to be a game room, but it was never open. Don't count on extra amenities.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton
1  Thank Rhonda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Orlando - Disney Springs Area

Address: 2305 Hotel Plaza Boulevard, located in the Disney Springs Resort Area, Orlando, FL 32830-8439
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Top resorts Hotel in Orlando
#46 Business Hotel in Orlando
#59 Family Hotel in Orlando
#83 Romantic Hotel in Orlando
Price Range: £113 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Orlando - Disney Springs Area 3.5*
Number of rooms: 229
Official Description (provided by the hotel):
Contemporary All-Suite Disney Springs Resort Area Hotel located in Walt Disney World Resort. ... more   less 
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Also Known As:
Doubletree Suites By Hilton In The Walt Disney World Hotel Orlando
Walt Disney Orlando
Doubletree Hotel In World
DoubleTree Suites By Hilton Orlando - Disney Springs Area Florida

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