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Hilton Orlando Lake Buena Vista - Disney Springs™ Area
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Reviews (4,772)
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1,660
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All reviewsdisney springshour marketextra magic hoursresort feethe busjunior suiteclose to downtownthe executive loungestarbucks coffeecharacter breakfastper daybusiness conferencemagic kingdomlake buena vistaself parkingbusiness centershuttle service
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Reviewed 9 November 2013

Just completed my second stay here--the staff is always very courteous with a "can do" attitude! The general manager assisted me personally when my daughter needed som minor first aid. Downtown Disney is literally a walk across the street, which is very convenient when traveling with children. The pools are very clean, and poolside staff is very accommodating. And you certain.y can't beT the free shuttles to the various theme parks--it saved me from having to rent a car, deal with parking, and having to navigate the area.

Room Tip: if you can get a room overlooking downtown Disney, you'll be able to see the fireworks over Cinderellas castle in the Magic Kingdom at night.
  • Stayed: October 2013, travelled with family
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1  Thank Leslie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesGrosso, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this reviewResponded 11 November 2013

Hello Leslie B,
Thank you for your remarkable review of our hotel! It was my pleasure to assist with your daughter, and I hope the bruise on her foot is better. Until next time!

All my best,
James Grosso
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2013

We stayed at this Hilton for two days in Oct and were very pleased with everything. We had a room overlooking Downtown Disney and the view was wonderful. You could see the fireworks at night over Magic Kingdom. It's a 5min walk from the hotel to Downtown Disney so the location is great. They also over a shuttle service. You do have to drive to get to any restaurants in Orlando but it's only 5-10 miles from everything on I Drive. This is more of a conference hotel so don't expect a 5 star resort, but the pool and the common areas were very nice and very clean. Front desk was fast, effecient and friendly.Love the beds and the pillows too! Wouldn't hesitate to stay here again.

  • Stayed: October 2013, travelled as a couple
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2  Thank Depplep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2013

Beautiful facility located as close as you can get to downtown Disney! The valet staff, room service, front desk on through the meeting and conference team go way beyond the call of duty to make sure you have an enjoyable experience!

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
2  Thank Steve B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesGrosso, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this reviewResponded 8 November 2013

Dear traveler,
Thank you for your review. I am more than pleased to read all of our staff went above and beyond to meet your travel expectations. We hope you continue to visit us on your next Orlando adventure.

Warm regards,
James Grosso
General Manager

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A TripAdvisor Member
1
Reviewed 5 November 2013

Hilton Buena Vista is one of our favorite Hilton resorts. From the moment you arrive at the front desk until you leave, you are treated like royalty. This time around we arrived to find a very damp carpet in our room, so we called the front desk and after explaining that they had shampooed the carpets earlier that day, they immediately sent housekeeping to take care of the issue while we were away at dinner. Needless to say, upon our return, the situation had been fixed and the carpet was dry. We also love the fact that we have lunch/dinner options. You can either walk over to Downtown Disney and enjoy an array of choices, or you can stay in and enjoy any of the options Hilton has to offer. Benihana was our choice this time around, and as always, service did not disappoint. We will certainly continue to do these impromptu trips to Orlando and the Hilton Lake Buena Vista!

  • Stayed: November 2013, travelled as a couple
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013 via mobile

Very nice hotel, great location across from Downtown Disney. The magic hours access were great we took advantage of them and got a lot in at the parks. We loved the daily complementary DVD rental service each day plus the daily complementary Starbucks. On site restaurants were good especially Andiamos. The only complaint was our toiletries were not replenished as often as I would of liked. Just when I was about to request additional toiletries we got them with the next housekeeping service.

Stayed: November 2013
1  Thank stbrewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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