Look, we have all been to hotels good or bad and at almost any hotel I have stayed at If i look hard and long I can find faults. That being said for the price we paid, and the convenience to downtown Disney you really can't find a better place to stay. There are reviews saying it needs updating, if by updating they mean maintenance then yes they could work on some things, but by no means is this a dump. I found faults with my room, not big enough for me to care, its a rental, you don't own it! you're there for a short time, quit complaining and get out and explore!
To start with booking, I used my Fl resident rate and got it for under $100/ night, this is before the taxes and fees(parking/ valet/ resort), so the real rate when those were included it was still under $150/night. That's a good deal for the week or two before Christmas.
The hotel is very easy to find once on Disney property, just follow signage for Downtown Disney. As we arrived on a Friday afternoon it was a little busy waiting on the Valet as there were multiple functions going on at the hotel and it was about to be too much for them to handle at the valet stand, about a 3-5 min wait is what we experienced and the guys are very helpful.
Check in didn't go as planned, but I understand technology can fail at times, we were lucky to have family at the hotel who had checked in already in the room next to ours, we get up there and the keys don't work, I have 2 kids under 2 who have been in the magic kingdom for the past few hours to set the scene. I go back down to the lobby, wait in line again for 2-3 min and get the same rep, he re coded the keys and off i was again, this time with the same result. A call from the other room booked had a manager up within a min to let us in the room, and 3 min later our luggage was delivered with new keys that worked!
The room is your standard Hilton, yes there are some signs of age, but nothing that would make me go down and change rooms as other have. You will find rust in the bathroom, on the door frame about 8 inches off the ground near the hinge closest to the tub, I suspect years of over spray from the shower/tub combo is to blame but by no means does it make this unacceptable. I also noted a few stains on the carpet, but with its proximity to Disney, and having Kids, this was almost expected as they can be messy and accidents do happen. Were not talking large stains either, maybe 1 inch long by a half inch wide, and I only saw 2 on the carpet during my 4 day stay. Beds are comfy as always, pillows are good too! Plenty of towels and space for a family of 4.
With your stay you get 2 drink vouchers a day for water or starbucks coffee, I got coffee every morning in the lobby and had breakfast from that market as well, expect prices to be inline with disney as candy bars are $2.50, and muffins are $3.50, hot breakfast sandwiches are $6.95. There were 2 other restaurants in the hotel that I didn't venture to so i can not leave any advice on that.
We loved that we could cross the street and be in downtown disney in under 5 min( time from leaving our room, getting to the cross walk, crossing and then entering), there are lots of dining options there as well as entertainment venues, bowling, movies, arcade, shopping, dancing, the list goes on.
The hotel does offer transportation to disney, but in my opinion you're better off crossing the street, taking a bus to saratoga springs and then hopping on what ever bus you want to. The hotel bus runs every 30 min, except when the driver chose to take lunch with no one covering leaving those at the hotel waiting over an hour. The busses at downtown disney run every 15 min, and when you factor in the the transfer it's still quicker than the one offered by the hotel, as well as more consistent.
All in all I would stay there again, It will become my winter hotel in the disney area, as the other hotel by this brand about 2 miles away has a better pool for our summer trips.
- Official Description (provided by the hotel):
- Ideally located in the Disney Springs™ area, the Hilton Orlando Lake Buena Vista hotel is steps from exciting theme parks and popular tourist attractions. Shuttle transportation to Disney Theme Parks is included in your stay. On Sundays, take the kids to a Disney Character Breakfast. Relax in two outdoor, heated swimming pools, children's spray pool or tropical outdoor spa. Savor a variety of cuisines at one of the seven restaurants and lounges. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LoveHolidays, Hotels.com, Hilton Hotels Direct, Agoda, Odigeo and TravelUp so you can book your Hilton Orlando Lake Buena Vista - Disney Springs™ Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton In Walt Disney World Hotel Orlando
- Hilton Hotel Orlando
- Walt Disney Orlando
- Hilton Orlando Lake Buena Vista - Disney Springs™ Area Florida