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“Another great stay.”

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Hilton Orlando Lake Buena Vista - Disney Springs™ Area
Ranked #148 of 339 Hotels in Orlando
Lansing, Michigan
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Another great stay.”
Reviewed 29 August 2014

Again I would like the thank the staff here at the Hilton for their professional and welcoming attitude. The front desk staff of Amanda, Robert and Cheyanne were and are always accommodating. The Hilton Honors breakfast is fresh and Sonny is right there to help. Of course the wait staff and bartenders Kari, Earl, Jose, Michelle are very nice. I come down to Orlando about once a month and no matter what I am doing and where in the area I always base out here because of the personnel that work here.
Larry

Room Tip: If you are a hilton honors stay in the west wing. Breakfast.
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  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank L C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesGrosso, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review, 2 September 2014
Hi Larry, thank you for sharing such great comment about our staff and property on TripAdvisor, I truly appreciate it and can't wait to welcome you back. Yours truly, James Grosso
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
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English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2014

While we vacationed at the Hilton we ate breakfast at the Covington Mill Restaurant each day and this was a wonderful start to the day. The food was great but what made the experience so much more wonderful was one particular waitress by the name of "Laila" . She was fantastic. Laila was warm and welcoming each day and had a pleasant demeanor. She was attentive and really enjoyed her job. My children really looked forward to seeing her each day and so did my husband and I. Laila made them feel special each time she waited on us. She always demonstrated a smile and was very polite. Her great attitude and great service really set the tone for us and it was a nice way to start the day as we ventured out to Parks. We thank Laila for consistently making our vacation morning's great !

Room Tip: The rooms need some upgrading and a change of rugs would be good The service was wonderful Pool wa...
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
1 Thank HANNAH B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JamesGrosso, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this review, 2 September 2014
Thank you for a wonderful review, and for commending our awesome Laila. I will make sure to pass on the great comment. I appreciate you choosing us for your vacation, and we hope to have the pleasure of hosting you and your family again!
Best regards,
James Grosso
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2014

The exact words to describe this hotel is terrible. First off let me start by the wifi, oh my god horrendous doesn't even come to describe it even if you have the hilton honors wifi it is super slow unless you are in the loby. The room I stayed in had the most stupid architecture you could ever imagine tiny washroom that looked ancient with the sink outside the washroom! It was as if they didn't even clean the room! It seemed like a 2 star hotel and is very dissapointing. I highly recommend if you are in orlando for disney land spend the extra bucks and get a disney hotel.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dendendun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 August 2014

We bid on this hotel through Priceline and got a really good deal. However, when we checked in, we had to pay for a resort fee plus a parking fee (which was like $20) and another fee for something else. Our deal, was not so much of a deal anymore because of all those fees. If you want to stay around the downtown Disney area, the Holiday Inn doesn't have a resort fee and it is the hotel right next door to the Hilton.

  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
6 Thank BonBon0303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 August 2014 via mobile

My family and I came Thursday the 22nd and check-in went good and the lobby is beautiful. But after trucking up to the ninth floor we found our room un-made and requested a new one. My mom noticed that others were having the same problem. The lady was nice enough to upgrade us to a suite on the second floor. The rooms also come with free movies during your stay. The staff is nice and the hotel is clean. Starbucks is sold in the market. It would be an awesome hotel... If they had free breakfast ;)

Stayed August 2014
Helpful?
2 Thank hannah j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level 4 Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 August 2014

We stayed at the Hilton because it seemed inexpensive and was close to Downtown Disney. It was in a great location-all Disney areas accessible via Disney bus. The room was large, updated and included a refrigerator. Upon checkout, I found out about a daily "resort fee" and the parking fee. Adding in the two fees made the stay more expensive than staying at a Disney value resort. We won't stay there again, but not because of the hotel, because of the fees.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
Helpful?
5 Thank FloridaTravelerRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jamaica, New York
Level 5 Contributor
70 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 22 August 2014 via mobile

The single best feature is that it is walking distance to downtown disney. Cheyenne at the front desk checked us in and was able to accommodate us so that my family's rooms could be close together. Our room was a downtown disney room which was slightly higher rate but you could see the fireworks at a distance at night. It was awkward that the bathroom in our room only had a sink on the outside and not both the inside and outside like the grandparents room across the hall. There are a few restaurants on site including a Benihana. However we were surprised to see that on the 9th floor there is a free daily continental breakfast from 6:30 to 11:00am for guests on the 9th floor. Also nice was the marketplace on the first floor. We were given free drink vouchers. When we made the reservations on the phone I was told that this was a Starbucks but learned that they only serve basic coffee and tea, not your specialized frappucinos and macchiatos like my fellow Starbucks affectionados prefer. There are two real Starbucks at downtown disney which was nice. The gym was really nice state of the art. The complimentary bus service to the parks was convenient but exhausting. The bus ride itself was very uncomfortable very fast turns and not many places to hold on especially with strollers and bags to hold on to. The grounds and lobby were very nice while the rooms while clean needed updates. The checkered headboard really needs a new look. Overall good value stay for the budget conscious family.

Stayed August 2014
Helpful?
1 Thank Dana23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Orlando Lake Buena Vista - Disney Springs™ Area

Property: Hilton Orlando Lake Buena Vista - Disney Springs™ Area
Address: 1751 Hotel Plaza Boulevard, Disney Springs Resort Area, Orlando, FL 32830-8430
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Top resorts Hotel in Orlando
#45 Luxury Hotel in Orlando
#77 Business Hotel in Orlando
#116 Romantic Hotel in Orlando
#120 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Orlando Lake Buena Vista - Disney Springs™ Area 4*
Number of rooms: 814
Official Description (provided by the hotel):
Ideally located in the Disney Springs™ area, the Hilton Orlando Lake Buena Vista hotel is steps from exciting theme parks and popular tourist attractions. Shuttle transportation to Disney Theme Parks is included in your stay. On Sundays, take the kids to a Disney Character Breakfast. Relax in two outdoor, heated swimming pools, children's spray pool or tropical outdoor spa. Savor a variety of cuisines at one of the seven restaurants and lounges. ... more   less 
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Also Known As:
Hilton In Walt Disney World Hotel Orlando
Hilton Hotel Orlando
Walt Disney Orlando
Hilton Orlando Lake Buena Vista - Disney Springs™ Area Florida

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