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Reviews (4,851)
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All reviewsdisney springshour marketthe extra magic hoursresort feethe busjunior suiteclose to downtownthe executive loungestarbucks coffeecharacter breakfastper daybusiness conferencemagic kingdomparking feelake buena vistaself parkbusiness center
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Reviewed 4 weeks ago

I love the fact that there is a fridge in the room and coffee, there has to be a microwave in my room because if I need room service or I choose to bring my meal back to my suit/room; I would like to have the opportunity to warm it up.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank dpw9501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James G, General Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this reviewResponded 4 weeks ago

Dear dpw9501

Thank you for taking time to provide a review on your experience. I am sorry to learn that you are disappointed that your guest room does not have a microwave. Our team at Mainstreet Market would be happy to assist you in warming up your meal. I do hope that you enjoy your stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

this updated property offered excellent amenities and location very close to Disney Springs, and with great access to parks and other attractions. Very nice pool and hot tub, dining options and spacious rooms. Excellent value!

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank daphnespoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel C, Guest Relations Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this reviewResponded 3 weeks ago

daphnespoon,
Thank you so much for taking the time to write a review! We are thrilled to hear that you enjoyed your stay. Being so close to the parks means you'll be able to spend more time in the parks, especially with Extra Magic hours benefit now available at the hotel. We are so glad you got to enjoy the pool area! We cannot wait to have you come and stay with us again soon.

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Reviewed 4 weeks ago

This place is very close to Disney Spring and it is a walking distance. There are walking pats and and a overpass that connect this great hotel with the Disney Springs... one word of caution, the rooms are not the best i have been at in Disney. This is an old hotel that have been remodel and it is well kept.

Stayed: May 2018
Thank Arismaza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel C, Guest Relations Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this reviewResponded 3 weeks ago

Arismaza,
Thank you so much for providing us with feedback from your past stay. We are glad to hear that you were able to experience Disney Springs while staying with us. We appreciate your feedback regarding the rooms and we certainly appreciate it. We look forward to welcoming you back to the resort soon.

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Reviewed 4 weeks ago via mobile

I have stayed at this hotel on several occasions, through my own reservations or that of my boyfriend. It is a beautiful hotel with many conveniences located on the property! It’s location directly adjacent to Downtown Disney (an easy walk) with all of its shops and restaurants gives you always plenty to do. The hotel itself is always clean and the service impeccable! I will definitely be back again!

Stayed: June 2018, travelled as a couple
1  Thank Anniem1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel C, Guest Relations Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this reviewResponded 3 weeks ago

Anniem1111,
Thank you so much for such a kind review. We are thrilled to hear that you are a frequent guest with us! We love being so close to the Magic, it makes all the difference when you can be within less than 5 minutes of incredible shopping, dining, and entertainment. We cannot wait to have you baack with us again soon.

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Reviewed 4 weeks ago

We stayed here for a work conference. Overall it’s what you’d expect. Can’t really comment on the Disney aspect which is what I’d assume most people are coming for. But Ruben is THE MAN! I believe he is one of the valets or guest services employees. It’s great to see his enthusiasm and great work ethic for such a young kid. Keep up the good work! Pretty sure he’s going to be a millionaire one day.

Stayed: June 2018, travelled on business
3  Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joel C, Guest Relations Manager at Hilton Orlando Lake Buena Vista - Disney Springs™ Area, responded to this reviewResponded 3 weeks ago

Andrew H,
Thank you so very much for taking the time to write such a kind review! We are so glad to hear that you had a good stay with us. We will certainly be passing on the message to Ruben and his managers! We look forward to welcoming you back again soon.

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