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“Great stay near the airport”

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Hilton Garden Inn Orlando Airport
Ranked #97 of 342 Hotels in Orlando
Certificate of Excellence
GreenLeadersGold level
Reviewed 7 August 2014 via mobile

Spacious and clean rooms; especially for a double queen bed room. Staff was very courteous. Beds were super comfortable. Breakfast buffet was really good (for a fee). Stayed one night for an early morning flight; happy with my stay. First 4am shuttle was running behind but an employee graciously took us to the airport to make it to our gate on time.

  • Stayed: August 2014
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Thank dya653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded 12 August 2014

Dear Guest “dya653”,

I would like to thank you for taking time out of your busy schedule to write about your experience during your stay at the Hilton Garden inn Orlando Airport.

Your comments have been communicated to all our associates and posted in our bulletin board as a reminder of how much we can impact our guests in a positive way and a job well done.

We are looking forward to welcome you to once again provide you with an outstanding level of service and nothing less.

Sincerely,

Alex Blanco

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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434 - 440 of 710 reviews

Reviewed 6 August 2014

Standard HGI. That's a good thing. HGI is one of the most consistent hotel brands in world. You always know what you're going to get. I like that.

Standard clean room, spotless bathroom, big TV, good Internet, and speedy checkin. This particular neighborhood is a good area to stay, close to the airport, and really good selection of restaurants within 1 mile. My spot in Orlando.

  • Stayed: July 2014, travelled on business
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Thank rzrnaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded 7 August 2014

Dear guest “rzrnaz”,

I would like to thank you on behalf of the Hilton Garden Inn Orlando Airport team for your kind comments on our performance and your experience on your last stay.

The satisfaction of our guests is our main priority and we count in our guest’s feedback to make sure we stay on track and making every stay a outstanding experience and exceed their expectations.

We are looking forward to welcome you, family and friends to once again provide you with an outstanding level of service and nothing less.

Sincerely,

Alex Blanco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2014

We've been at this hotel before and it remains excellent. Spacious rooms, even with two queen-size beds. Rooms looks clean and smells clean. The shuttle service is very convenient - not only do they do airport pick-ups/drop-offs, they also provide courtesy rides to nearby places - walmart, restaurants.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
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Thank KDreviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded 7 August 2014

Dear Guest “KDreviews”,

I really appreciate your taking the time to share your experience with your recent stay.

We want our guests to have the best stay possible where everything is like new, in place, of the highest quality, and in perfect working order. As well, to be met with a well-trained staff that puts guest comfort and satisfaction before everything else.

I really appreciate your comments and all of my guest’s feedback and I look forward to welcome you, friends and family to once again exceed your expectations.

Sincerely,

Alex Blanco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014 via mobile

Stayed here the night of an early morning flight. Clean, comfortable, nice staff. We left before breakfast was served but it looked like a nice spread. Office center to print boarding passes and very nice staff.

Stayed: August 2014, travelled with family
Thank Ga8tr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded 7 August 2014

Dear guest “Ga8tr”:

Your effort and time in sharing your comments surrounding your experiences with your stay is most appreciated and something we take very seriously.

We are constantly monitoring the performance of all our team members against high service and quality standards. In our mission to be the first choice of the world’s travelers to the Orlando area, it is the feedback from our guests that enable us to continually improve and exceed those standards.

We value your loyalty and we want to make sure that you are extremely satisfied in every stay. Again, we extend our apologies, and hope you will allow us the opportunity to serve you again in the near future.

Sincerely,

Alex Blanco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2014

Hotels are hotels. You've been to one Hilton Garden Inn, and you could almost say you've been to all of them. Here the staff is amazing. They are friendly, helpful, accommodating, and all in all, a real pleasure to deal with, especially the front desk and the Bar/Restaurant staff. I have only stayed there a couple nights, but everything was perfect. The room was great, the food was wonderful, and as I said, the staff amazing. There are many restaurants nearby, and several within walking distance. I will be staying there again during my next visit to Orlando in September 2014. Highly recommend this place to anyone wanting a friendly and comfortable place near the International Airport.

Room Tip: Just ask the front desk staff for what you want. They will be glad to help you as long as what you w...
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  • Stayed: July 2014, travelled solo
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Thank Frank d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded 7 August 2014

Dear Guest “Frank d”,

I would like to thank you for taking time out of your busy schedule to write about your experience during your stay at the Hilton Garden inn Orlando Airport.

As you mentioned, Hotels are Hotels but it is the people that could turn a hotel stay into an experience and that impact our guests in a positive way and a job well done.

We are constantly monitoring the performance of our team member to make sure our valuable guests as yourself is welcome with an efficient and pleasant front desk procedure that provides the accommodations and service you expect. We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else.

We are looking forward to welcome you, friends and family members to once again provide you with an outstanding level of service and nothing less.

Sincerely,

Alex Blanco
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Traveling through the area, I selected this hotel due to my loyalty to the Hilton brand of hotels. The Hilton Garden Inn at the Orlando Airport did not disappoint; their staff is friendly, courteous and their property is immaculate.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Anthony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded 7 August 2014

Dear guest “Anthony T”:

Your effort and time in sharing your comments surrounding your experiences during your last stay is most appreciated and something we take very seriously.

We want our guests to be met with a well-trained staff that puts guest comfort and satisfaction before everything else and exceed their expectations

Thank you for staying with us and we are looking forward to welcome you to once again provide you with an outstanding level of service and nothing less.

Sincerely,

Alex Blanco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

The only problem I had with my stay at the Hilton Garden Inn Orlando was that it wasn't longer. The hotel was clean, convenient to the airport, very reasonably priced and boasted a pleasant and present staff. What more can you ask?

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Charles M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGI-MCO, General Manager at Hilton Garden Inn Orlando Airport, responded to this reviewResponded 7 August 2014

Dear Guest “Charles M”,

I would like to thank you on behalf of my team at the Hilton Garden Inn Orlando Airport for your kind comments on our performance and your experience on your stay.

Every single employee of this hotel prides themselves in the quality of their work striving for 101% to exceed our family guest's expectations every day.

In reference to the short length of your stay, that is the perfect excuse to come back with your family and friends and unwind.

I want to thank you for your loyalty and support. We are looking forward to welcome you, family and friends to once again provide you with an outstanding level of service and nothing less.

Sincerely,

Alex Blanco
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Orlando Airport

Address: 7300 Augusta National Dr, Orlando, FL 32822-5031
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Orlando
#48 Business Hotel in Orlando
#78 Family Hotel in Orlando
#84 Romantic Hotel in Orlando
Price Range: £98 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Orlando Airport 3*
Number of rooms: 132
Official Description (provided by the hotel):
The Hilton Garden Inn Orlando Airport hotel is only 1 mile from the Orlando, Florida Airport via complimentary shuttle service. Florida Association of Realtors, Clarke America, Oracle, Simcom and Attorneys Title Trust Fund are among the nearby corporate offices. The Hilton Garden Inn hotel in Orlando is also just minutes away from the exciting new developing Lake Nona Medical City which includes UCF Medical School, Burnham Institute for Medical Research, a new Florida Veterans Hospital, UF Research Center and Nemours Children's Hospital. Deluxe accommodations, friendly service and a relaxed atmosphere await our guests at the Hilton Garden Inn Orlando, FL hotel. Certain to please the busy executive or leisure traveler are our array of special amenities including complimentary wireless high-speed Internet access with secure (PrinterOn®) remote printing, in-room hospitality center with microwave, refrigerator and coffee maker. Guest rooms also contain two dual-line phones with voicemail, large work desk with desk-level outlets, ergonomic chair, complimentary HBO® and USA Today® each weekday morning.For relaxation and fun, the Hilton Garden Inn's Orlando, Florida hotel features a lovely outdoor pool, a fitness center, and a 24-hour complimentary business center. Business travelers can enjoy our 1,500 square feet of meeting and banquet space. The Great American Grill® restaurant serves a full cooked-to-order hot breakfast as well as a deluxe buffet and room service is available for breakfast and dinner. The Pavilion Pantry® has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation and an assortment of snacks and beverages including beer, wine, liquor and soft drinks. The Hilton Garden Inn hotel in Orlando, FL, near the airport offers easy access to the Beachline Expressway, East-West Expressway and Interstate 4. Attractions which include downtown Orlando, the convention center, Walt Disney World theme parks, Universal Studios and Sea World are a comfortable drive away. ... more   less 
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Also Known As:
Hilton Garden Inn Orlando Airport Hotel Orlando
Hilton Orlando
Orlando Hilton
Hilton Garden Inn Orlando Airport Florida

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