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International Palms Resort & Conference Center
Ranked #256 of 338 Hotels in Orlando
Cork, Ireland
1 review
“A pleasure.”
Reviewed 5 July 2012

The most fantastic time. Staff are the most friendly people you will ever meet and don't expect tips. Very reasonably priced. Facilities are beautiful and the location is prime. A pleasure to sleep under the roof of the International palms.

Room Tip: The ground floor will help with getting to the pool in the heat.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Breda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at International Palms Resort & Conference Center, responded to this review, 6 July 2012
Dear Breda,

Thank you for your recent review. We were pleased that you were able to enjoy your vacation at International Palms Resort Orlando with your partner. We appreciate your kind words about our staff and will share your accolades with them. We don’t intend on becoming a 4 or 5-Star Hotel, so that we can keep the rates attractive, but are delighted that this was an excellent hotel stay for you. We appreciate your business and look forward to your next trip from Cork.

Sincerely,
Brent DeNardo
General Manager
International Palms Resort & Conference Center-Orlando
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  • Sleep Quality
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  • Value
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Livingston, United Kingdom
Level 5 Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 July 2012

Just returned from 2 weeks at the international palms resort, after all the horror stories I had read I was thinking I was going into a pit, it was quite the opposite, staff were very friendly and efficient. The pool and surrounding area has just been all refurbished and very nice. Pool towels are as expected, thin and dull looking but they were clean so we did not mind. The room we were in has just been all refurbished, full size fridge with small freezer compartment, and a small microwave. The coffee maker was new also. The tv was flat screen maybe a tad on the small side but adequate as we do not spend much time in the room, Orlando is the place that keeps you too busy to be stuck in a room. The towels were clean daily and the sheets were changed a couple of times. I think the quality of sheets and pillows were a tad on the cheap side could be better but they were clean. The maid was very good and cleaned the room well. The location is great if you do not have a car as there are many restaurants within walking distance, there is the I trolley bus that stops right outside the hotel and goes to shopping outlet at end of I drive, great place for bargain designer stuff. There is many good places within walking distance for fun with kids, crazy golf, go-cart, wet and wild water park etc.. If you hire a car it is difficult getting in and out of the hotel car park onto I drive at busy times as the road is nose to tail traffic at this stretch of road. The hotel offers room service at great prices and has a very nice resturant. the bar is also great but the pool table needs to be repositioned as it's difficult to get the pool cue in position at some spots due to lack of space. The washing machines and tumble dryers are very expensive and do not dry clothes well. Overall a great hotel at a great price.

Room Tip: Ask for newly refurbished room as some have still to be done and ask to be away from the noise of th...
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnneFraser17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at International Palms Resort & Conference Center, responded to this review, 6 July 2012
Dear Anne,

Thank you for choosing International Palms Resort for your visit to Orlando! We are delighted that you found this resort to be “Value for Money”. Our location is ideal and we are delighted that you were able to enjoy the amenities on and off the resort property. We will share your accolades to our staff and look forward to your next visit.

Sincerely,
Brent DeNardo
General Manager
International Palms Resort & Conference Center-Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sunderland
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 July 2012

returned from this fantastic hotel last wednesday ,dont know why ppl is giving bad reviews about this hotel cos i couldnt give any reason .returned from this hotel with my 8 yr old daughter and partner we absoultely really enjoyed our stay here .this is my 6th visit to florida but 1st time at this hotel and apart from when we stayed on disney once this is the best hotel out off the other 5 on international drive ,smack right in the middle of i-drive brilliant location .theres a supermaket across the road and ponderosa Mmmmm food to die for loved it .we were in the tower block on 12th floor rooms are big and spaces we over looked the high way but didnt bother us 1 bit we slept through the traffic going past all night .from hotel rm we could see harry potters world brilliant view .room was cleaned every day clean towels every day aswell ,we didnt eat at this hotel so cant say comment about food .theres a gym on site which is good for a workout i used this a few times on my holiday,theres also a pool which seems nice but i didnt go in just sat and watch my 8 yr old enjoying herself till 11 at night because it didnt shut till 11.30,the jacuzzi was nice and relaxing after i been in the gym for a hour .this hotel does buses to all theme parks but it only takes 20 mins to get to universal walking which is a nice stroll .rooms have safe ,iron and iron board in fridge and a microwavein and a tv ,all i can say about this hotel it was spot on loved everything about it would recommed it to any 1 and would defently return in future .

  • Stayed June 2012, travelled with family
    • Value
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Helpful?
1 Thank SunderlandFoxylady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at International Palms Resort & Conference Center, responded to this review, 6 July 2012
Dear Sunderland Foxy Lady (love the name),

Thank you for your business! We were delighted that you again choose International Palms Resort for your recent visit. We will pass on your accolades to our team. We are delighted that you had an excellent stay and that you enjoyed our resort and our staff. When you return with your family, we will have a lot of new surprises to showcase!

Sincerely,
Brent DeNardo
General Manager
International Palms Resort & Conference Center-Orlando
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 July 2012

This place was unbelievably bad. The room was dirty, the carpet smelly and the air-condition made so much noise we could not sleep at night, and the windows could not open either. Our room was facing the busy Int. drive and the car park, not the best of views.
But despite all the shortcomings of this hotel they charge like they are a 5 star hotel. At the bar one shot scotch whisky on ice and a badly mixed margarita cost us $21.00 which we took up with the very rude barman, but he said "this is the price sir"
I will not recommend this hotel to my family or friends.

Room Tip: Avoid at all cost
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank BParrot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at International Palms Resort & Conference Center, responded to this review, 6 July 2012
Dear Matthew

Thank you for you review. We appreciate your feedback, as feedback is a gift. International Palms Resort Orlando recently changed management companies, and are excited to understand the challenges you as a traveler are concerned with. I welcome you to reach me directly for your next stay, so that we may exceed your expectations.

Sincerely,
Brent M. DeNardo
General Manager
International palms Resort & Conference Center-Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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South Shields, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 June 2012

Just returned home from a stay at this hotel,this was our second time in two years as this hotel was recomended to me from my friend who has been here four times now and we had a great holiday,this time we stayed in block d which had been re-furbished large room with two double beds plasma tv and the cleaners were in every day with fresh towels,beds made and they were always friendly as were all the staff in the hotel.The pool area was lovelly and was open till 11 30 at night a hot jacuzzi and also a little pond which has turtles in which the kids could buy food and feed them,they also provide towels for the pool area free and have a games room for the kids and theres gates around the pool area for a bit more saftey the location is great plenty gift shops,few pubs,crazy golfs,loads of places to eat and wet n wild cross the road and i ride outside so you can go up and down international drive to different locations and this time we walked to universal which took 20 mins if u didnt want to get the free shuttle bus from the hotel or if you wanted to go later in the afternoon,me and my family will be coming back to florida in three years time and will defo come back to the international palms as its value for money.

Room Tip: ask for the rooms which have been re-furb as some areas havent
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank michelle n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at International Palms Resort & Conference Center, responded to this review, 3 July 2012
Dear Michelle,

Thank you for your business! We were delighted that you again choose International Palms Resort for your recent visit. We will pass on your accolades to our team. We are delighted that you had an excellent stay and that you enjoyed our resort and our staff. The turtles have been a fun addition and glad you found them. When you return, we will have a lot of new surprises to showcase!

Sincerely,
Brent DeNardo
General Manager
International Palms Resort & Conference Center-Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 June 2012

Having read some reviews we didn't know what to expect, on arrival we were greated with smiles and all the help we needed. Having got to our rooms one of the safes didn't work and a quick call to reception soon had someone up to fix it. staff always smiled and greeted you with good morning or afternoon., Hotel room was a bit dated but clean and very comfortable and served it's purpose well clean bedding most days as were the towels. Our room was in the tower block with excellent views over international drive. The free shuttle bus to universal and islands of adventure was very welcome too. The only thing i would comment on would be the amount of sunbeds by the pool and the lack of choice in their buffet breakfast compared to others close by, but don't take these two comments as negatives the pool area and the hotel as a whole was all you needed. We would definatley stay here again and recommend it to others. Thankyou to all the staff at the international palms from Debbie and David.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank debbie p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at International Palms Resort & Conference Center, responded to this review, 3 July 2012
Dear Debbie and David,

Thank you for choosing International Palms Resort for your visit to Orlando! We are delighted that you found this resort to be “Great”. Our location is ideal and we are delighted that you were able to enjoy the amenities on and off the resort property. We will share your accolades to our staff and look forward to your next visit.

p.s. We added more lounge chairs for the pool area. We appreciate your feedback!

Sincerely,
Brent DeNardo
General Manager
International Palms Resort & Conference Center-Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 2 Contributor
6 reviews
Reviewed 30 June 2012

i have stayed here last year and would stay again ,,, rooms cleaned daly , fresh towels etc ,,, coffeen tea provided with coffe maker , fridge , aircon and tv with cable and a saftey deposit box is available ... POOL is big and has a great hot tub :) and pool towels are provided , try a frozen pina colada YUMMY pool bar serves them and if u are a glasweigan like me the add a extra dash of liquer free of charge ;-)

i found rooms very large and comfortable its all u need to sleep in and toilet faciltes are clean and in good working order 2 , also there is a free shuttle service to all disney parks and sea world , wet n wild is a five min walk and universal is $10 in a cab u can get at reception....
also I used the beauty salon in the lobby good prices and a great service


personally for me who has visited orlando a few times i found this hotel great and staff will go the extra mike to help ,, resturant is not up to much but your in international drive u have 13 miles of shops , take aways and really nice places to dine in :) i loved buffallo wings

WOULD also like to point out u cant get in the lift or up the stairs without using your room key safe to me i thought :)
i had a great 21 nights in this hotel and would return :) x

Room Tip: i never ate in hotel so couldnt make a comment for breakfast ...floor 5 HAS BIGGEST e ROOMS facing i...
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  • Stayed July 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kimberley w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at International Palms Resort & Conference Center, responded to this review, 3 July 2012
Dear Kimberley

Thank you for you review. International Palms Resort Orlando recently changed management companies, and are excited to see that the service has improved since your previous visit. We have been focusing our efforts on a number of areas. We will continue to make steps to improve our property and the overall experience. We look forward to your next visit from Glasgow, where we will be showcase numerous exciting changes!

We appreciate your continued business!

p.s. I am a big fan of Buffalo Wild Wings too…

Sincerely,
Brent M. DeNardo
General Manager
International palms Resort & Conference Center-Orlando
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about International Palms Resort & Conference Center

Property: International Palms Resort & Conference Center
Address: 6515 International Drive, Orlando, FL 32819-8217 (Formerly Holiday Inn Orlando International Drive Resort)
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Spa Hotel in Orlando
#53 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — International Palms Resort & Conference Center 3*
Number of rooms: 652
Official Description (provided by the hotel):
The International Palms Resort & Conference Center has temporarily closed to undergo a complete renovation that will include a branding change, remodeling of the guest rooms, lobby & dining facilities, pool area and 20,000 sq. feet of convention space. Renovations are expected to be complete towards the beginning of 2018. When searching for ideal Orlando Florida hotels or resorts for your Central Florida vacation, meeting or event, make your reservation at the International Palms Resort & Conference Center Orlando on International Drive. Our resort is conveniently located in the heart of International Drive and offers guests easy access to the most popular Orlando attractions and exciting things to do. Discover adventurous thrills at Universal Orlando, marvel at an amazing underwater paradise at Sea World, cool off with an exciting trip to Aquatica or Wet n Wild and enjoy some of the best shopping in the world! With our Attractions Shuttle, Lynx Bus Stop, I-Drive Trolley Stop and Dollar Rental Car office, we have many ways to help you get around. At the resort, take a refreshing dip in our sparkling outdoor pool or whirlpool hot tub. Work out in our fitness center with an array of exercise machines. For tantalizing meals, choose from several delectable locations, like the Front Street Café, and enjoy a drink and pleasant conversations in our casual Coral Key Bar & Grill or Gator Joe's Poolside Bar. Experience event planning Florida-style, with delicious catering menus and 20,000 square feet of event space to meet all your needs. For great Orlando vacation deals, we offer an Orlando value vacation for your family or romantic getaway. We look forward to taking EXCELLENT care of you at the International Palms Resort & Conference Center Orlando! ... more   less 
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Also Known As:
International Palms Hotel Orlando
International Palms Resort And Conference Center
Holiday Inn Orlando
Holiday Inn International Drive Florida
Holiday Inn International Drive Orlando
Orlando Holiday Inn
International Palms Resort & Conference Center Orlando, Florida

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