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“GO ELSEWHERE”

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International Palms Resort & Conference Center
Ranked #261 of 335 Hotels in Orlando
Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“GO ELSEWHERE”
1 of 5 bubbles Reviewed 8 June 2014

I stayed here many years ago, and thought it would be the same. OMG who takes care of this place!? Slow elevators, no one maintains the grounds around the pool during the day, so clear cups from the bar...EVERYWHERE. It has really gone downhill. Stay somewhere else. The lobby is extremely deceiving. It looks and feels like a rundown motel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tbgocat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky P, Manager at International Palms Resort & Conference Center, responded to this review, 10 June 2014
I would like to apologize for the issues you experienced during your stay with us. Please know we are continually working on updating our resort and hiring additional staff to ensure our guest are taken care of.

Again, I apologize but thank you for taking the time to write and submit a review. All of our guest comments are taken seriously and shared throughout the property with the staff .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,235 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (794)
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English first
Aberdeen, United Kingdom
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 8 June 2014

On arrival my boyfriend and I were really pleased with the hotel.. The reception area was lovely, bright and clean. Our room was situated in the tower block, which meant walking through the pool area, which we were also really pleased with.

However, when we got to the tower block, panic started to set in... The lift looked incredibly dodgy and was in need of some serious TLC. The room was large, a bit dated and dark - no light in the centre of the ceiling? So you only had what daylight there was and and small side lights - slightly disappointing!

But despite our initial reservations, the room turned out to be just what we needed. The shower was powerful, there was a large well-lit sink area for makeup / shaving and the towels were replaced every day. The maids did a superb job, our room was kept spotlessly clean. Our bed was also very comfortable.

A big plus about this hotel for us was its situation. You are close to a variety of restaurants and the I-ride stops just outside. The hotel runs free shuttles to most parks but universal is only a 5-10min taxi ride away.

Overall, I would definitely recommend this hotel to couples or families who are looking for a basic but clean hotel whilst enjoying a busy holiday in orlando. We only really used our room to shower and sleep, which it is ideal for. If you are looking for luxury and that bit extra, go elsewhere.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank JenJar24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky P, Manager at International Palms Resort & Conference Center, responded to this review, 10 June 2014
I am very happy you enjoyed your stay. Thank you for mentioning the clean rooms, our great location and your overall satisfaction with our resort.

I also appreciate the fact you would recommend us to your friends and family and want to thank you for taking the time to write a review.
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Alloa, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

Stayed in this hotel with my family for two weeks 17May to 31May this year absolutely no problems The staff were superb hard working kind and helpful I just want to thank every one at the front desk Cathy and her colleagues all the people in the restaurant Patrick and little Lou Jean the cleaner and Imad at the pool who are all a credit to this hotel Hunter family.

Stayed May 2014, travelled with family
Helpful?
3 Thank Billy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky P, Manager at International Palms Resort & Conference Center, responded to this review, 8 June 2014
I am so pleased we were able to give you and your family a memorable stay and very pleased the staff was mentioned by name. They all read the reviews daily and when they see a positive comment with their name behind that comment, it makes their day!

Thank you for taking the time to write and submit your review. We look forward to a future visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 7 June 2014

Stayed last year and loved it!!! here now and feel like going home - firstly, resort fee gives you added amenities like shuttle service etc... got here yesterday cant book to go to disney till monday afternoon!! JOKE!!!! air conditioner in room hanging off - sent a engineer, both rooms like a oven! hot and sweaty .Nightmare. The cutbacks are ridiculous - its not exactly cheap.. Phoned up to see if we can be moved. I dont go looking for problems and like i say was brilliant last year, it is a absolute joke....Would NOT recommend!!!! Does not state limited number of seats for shuttle, air con a joke and SO noisy, breakfast mediocre and place in great need of modernisation.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank john l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Orlando hotels

Toronto, Ontario
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 6 June 2014 via mobile

Booked this online and thought I has scored a great deal. The Lobby is nice enough and the staff very helpful. I stayed in D building and wow.... The entire building smells like hospital grade cleaner but is still filthy and rundown. It felt like I was staying at a rundown motel, not a family resort. The pool area looked pretty cool but the gator enclosure was just sad... I saw similar gator displays all over the main strip and can't understand how the city allows this. Pitiful. All and all this place sucked and I couldn't wait to leave. If you want to be smack dab in the main strip ( which consists of awful souvenir shops and LOW grade amusement parks) stay here. Otherwise there are much nicer places for better prices.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RoxyMonoxide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky P, Manager at International Palms Resort & Conference Center, responded to this review, 8 June 2014
I apologize for the issues you experienced during your stay. I was disappointed to read that cleanliness was an issue and will share your comments with the proper department heads.

Thank you for taking the time to submit a review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England, United Kingdom
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 6 June 2014

Not a bad hotel but the place needs things doing to it, liftts , showers and baths etc need to be updated . On the good side ... I ride trolley stop just out side and the free bus to universal cannot fault

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lornauk1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky P, Manager at International Palms Resort & Conference Center, responded to this review, 8 June 2014
I wanted to share with you that we are continually working on updating the resort to give it a new, fresh look and feel. I appreciate your comments and hope when you come back, you will definitely be able to notice the changes.

Thank you for taking the time to submit your review. We appreciate your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 June 2014 via mobile

Nice, helpful staff and the swimming pool area is clean and welcoming with the alligators too. First room we had was horrible with no carpet outside just concrete..but asked to move and the room they gave us without a fuss was really nice. Air conditioning units can be a little noisy but considering the price it's quite good for the money

Stayed July 2013
Helpful?
1 Thank Will M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vicky P, Manager at International Palms Resort & Conference Center, responded to this review, 8 June 2014
I am pleased the staff was helpful and you felt you received a good value.

I hope this means we will have the opportunity to see you again in the future and thank you for taking the time to write a review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about International Palms Resort & Conference Center

Property: International Palms Resort & Conference Center
Address: 6515 International Drive, Orlando, FL 32819-8217 (Formerly Holiday Inn Orlando International Drive Resort)
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Spa Hotel in Orlando
#54 Top resorts Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — International Palms Resort & Conference Center 3*
Number of rooms: 652
Official Description (provided by the hotel):
When searching for ideal Orlando Florida hotels or resorts for your Central Florida vacation, meeting or event, make your reservation at the International Palms Resort & Conference Center Orlando on International Drive. Our resort is conveniently located in the heart of International Drive and offers guests easy access to the most popular Orlando attractions and exciting things to do. Discover adventurous thrills at Universal Orlando, marvel at an amazing underwater paradise at Sea World, cool off with an exciting trip to Aquatica or Wet n Wild and enjoy some of the best shopping in the world! With our Attractions Shuttle, Lynx Bus Stop, I-Drive Trolley Stop and Dollar Rental Car office, we have many ways to help you get around. At the resort, take a refreshing dip in our sparkling outdoor pool or whirlpool hot tub. Work out in our fitness center with an array of exercise machines. For tantalizing meals, choose from several delectable locations, like the Front Street Café, and enjoy a drink and pleasant conversations in our casual Coral Key Bar & Grill or Gator Joe's Poolside Bar. Experience event planning Florida-style, with delicious catering menus and 20,000 square feet of event space to meet all your needs. For great Orlando vacation deals, we offer an Orlando value vacation for your family or romantic getaway. We look forward to taking EXCELLENT care of you at the International Palms Resort & Conference Center Orlando! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Southall Travel, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your International Palms Resort & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
International Palms Hotel Orlando
International Palms Resort And Conference Center
Holiday Inn Orlando
Holiday Inn International Drive Florida
Holiday Inn International Drive Orlando
Orlando Holiday Inn
International Palms Resort & Conference Center Orlando, Florida

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