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Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort
Ranked #88 of 336 Hotels in Orlando
Certificate of Excellence
GreenLeadersBronze level
The Netherlands
Level Contributor
44 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Satisfied guest”
Reviewed 20 August 2013

Stayed here two nights and we overall enjoyed our stay. What was special during our stay compared to other hotels we stayed in during our Florida vacations? Well during this trip this hotel had the best breakfast compared to the Holiday Inn express hotels we also used, fresh cut fruit (yes!!) and good juice (even while it was from a machine). Further a waffle machine and tasy bagels!!

A special note to the staff, everyone was very friendly. Especially the ladies in the breakfast area, simply and honestly friendly and hard working. These ladies should be seen as an example for other hotel employees, what a nice way to start your day!

Was there anything that could be improved or that was not as expected? Well the rooms are a bit smaller compared to other hotels in the same price range/ category. Further, the amenities in the rooms were a bit basic and a new carpet should be put on the "to do list" for the coming years. Also a new paint would help to get a bit more a 2013 look. We experienced the AC in the room to be a bit noisy.

Finally, the water of the pool should be cleaned more properly as we found a lot of hair and leaves in the pool when we used it. Also please add some additional umbrellas.

For me a 4 out of 5 stars for this hotel, and say hi to the ladies at breakfast :-)

  • Stayed July 2013, travelled with family
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Helpful?
Thank LVO75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanaBurke, General Manager at Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort, responded to this review, 7 September 2013
Thank you for your excellent rating! We are so happy your stay was satisfying, and you enjoyed our yummy breakfast and friendly staff! I will definitely tell the breakfast ladies you say 'hello'! Have a wonderful day!
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799 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
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  • German first
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English first
Edmonton, Canada
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 August 2013

My husband and I love this hotel. It is very convenient to everything Orlando has to offer. The staff at the front desk are very friendly and helpful. You can walk to Universal Studios from here and it took us about 20 minutes. Rooms are clean and comfortable. The free breakfast is great and has a nice selection although bacon would be a welcome addition! The only two things I think that are lacking from this hotel are a small refrigerator in each room and a personal safe in the room. They do have safety deposit boxes at the front desk if need be though.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
1 Thank Angela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanaBurke, General Manager at Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort, responded to this review, 7 September 2013
Thank you for your review- we are so glad you had a 'great stay'! I am happy we were able to meet your travel needs- from service, to breakfast to location. While we do have mini fridges in our suite rooms as of now, we hope to eventually place one in every room. Have a wonderful day, and we hope to host you again soon!
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Norfolk
Level Contributor
145 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 14 August 2013 via mobile

We stayed for three nights in a larger room. It was very reasonably priced. Very clean. Exactly what we needed as a temporary base to hit universal, islands of adventure and wet and wild before getting the heck out. Tremendous team members that genuinely could not be more helpful. Free daily parking. Daily courtesy bus to universal is Included too but we chose to take the car for flexibility (only one bus in and out). Breakfast is pretty good with lots of choice. Cookies free in reception in the afternoon and coffee free in reception all of the time. Not a lot to grumble about! This is not swanky or posh, just great value for money...

Stayed August 2013, travelled with family
Helpful?
Thank Chissywizzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanaBurke, General Manager at Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort, responded to this review, 7 September 2013
Thank you for your review about your August stay with us. Wonderful to hear that you got a great value for your money and we hope you'll be back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cincinnati
Level Contributor
93 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 August 2013

i read other reviews before i booked. now i know why they raved about staff. denis got me milk for the baby before i checked in. miguel was so nice. georgette found our 2 boys who got in elevator before my husband. staff called after we were in room to see if everything was ok. we needed extra pillow and had it within 5 min. breakfast was great ,waffles,scrambled and hard boiled eggs,sausage,cereal,fruit,bagels,muffins. pool was large enough. the web site lists the sofa bed room/suite as 2 double beds but there is only 1 and just a half wall between rooms with a tv in both rooms. had ref,microwave. did not hear people in next door rooms. could walk to universal about 15 to 20 min. shuttle only went around 8am and returned to hotel around 830pm. lots of restaurants close. burger king across street. would stay here again

Room Tip: suites have refrigerator and microwave and half wall between bedroom and sofabed room
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  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank gerwen-8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanaBurke, General Manager at Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort, responded to this review, 7 September 2013
Thank you for taking the time to write an excellent review about your stay! I know Denis, Miguel, and Jorgegete will be excited about your kind words. From service to breakfast to location- we're glad we could provide it all for you and your family! While we do have a few suite rooms with one bed and a pull out sofa, we also have suites with two double beds and a pull out sofa as well. Hopefully this will be available for you and your family to try on your next trip to Orlando!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 August 2013

Best front desk person I've ever met. So friendly and respectful to all! Amazing service from all staff, but Miguel was awesome! I could tell he loved his job and took it seriously but was so kind and laid back as well.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nowandthentrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanaBurke, General Manager at Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort, responded to this review, 7 September 2013
Thank you for your kind words about Miguel- We are very lucky to have him on our team! Have a great day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gainesville, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2013

The staff was quite friendly, but I noticed a very rude guest, typical ugly tourist type, and she was just railing on the front desk staff. I watched from afar to see how the staff would handle it. They were very pleasant and were offering to do what ever it took to make it right. This lady didn't care, she just wanted to yell and act like trash. Hats off to the staff for keeping their cool.

  • Stayed July 2013, travelled on business
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Helpful?
Thank Christian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanaBurke, General Manager at Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort, responded to this review, 7 September 2013
Thank you for your kind words about our staff! We hope they were able to also make your stay an enjoyable one. Have a great day, and we hope to see you again on your next trip to Orlando!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 7 August 2013

Every time we came to the front desk miguel had a warm smile on his face and always asked how our trip was going, we came from jersey for a two day stay to go to universal and not only was the hotel nice but the service we recieved was great and Miguel was a huge help. I would reccomend this hotel especially if your looking to be close to universal and be provided great service.thanks again to the staff but especially Miguel. We will be back

  • Stayed August 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank jerseycity12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanaBurke, General Manager at Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort, responded to this review, 7 September 2013
Thank you for your excellent review! I am so happy Miguel was able to help ensure that your stay was a great one. Hopefully we'll see you on your next Orlando getaway!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort

Property: Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort
Address: 5614 Vineland Road, Orlando, FL 32819 (Formerly Fairfield Inn & Suites Orlando Universal Studios)
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Orlando
#39 Green Hotel in Orlando
#87 Romantic Hotel in Orlando
#87 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Guests feel right at home at Fairfield Inn & Suites by Marriott Orlando near Universal Orlando Resort. Our vibrant and welcoming hotel near Universal Orlando is perfect for creating memories on a trip to Florida, as it offers many multifunctional spaces and modern amenities. We are a 2016 TripAdvisor® Certificate of Excellence winner and we offer travelers plenty of space to relax as they explore Orlando. Our hotel sits moments from top Orlando attractions, including Universal Studios and Universal Citywalk. Guest rooms and guest suites at our hotel are spacious, and they include free Wi-Fi and plush bedding. Each morning, we provide a complimentary hot breakfast for our guests and our outdoor pool is always available for a refreshing swim. At Fairfield Inn & Suites by Marriott Orlando Near Universal Orlando Resort, we make guests needs and wants our #1 priority. ... more   less 
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Also Known As:
Fairfield Inn & Suites Orlando Universal Studios Hotel Orlando
Fairfield Inn And Suites Orlando Universal Studios
Fairfield Inn Orlando
Fairfield Orlando
Orlando Fairfield Inn
Fairfield Inn & Suites By Marriott Orlando Near Universal Orlando Resort Florida

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