Having worked in Financial Services industry for few years one thing i learnt is that if something is too good to be true, it probably is. I was reading excellent reviews for this hotel one after another, which made me assume that those are probably fake reviews since there is alway an odd unsatisfied customer even with the best services. I still booked as this place seemed like a good value with breakfast included. And i am glad I stayed here. WOW! All those excellent reviews are here for a reason. Very neat, clean and nice place. The staff goes to great lenghts to ensure customer satisfaction. My 18 month old threw up after a very bumpy airplace ride right after we checked in. I went to the front desk and requested the bedsheet to be changed. They were very understading. Within 5 minutes a genleman showed up with sheets and mentioned "not to worry at all. he will take care of everything!" And he did. He even refused to accept tip for this quick service! I wish I could remember his name to give him due credit. He was wearing glasses. I went to the frontdesk later in the evening asking for things to do at night. Kristin there told me about downtown Disney and even printed directions to it. The breakfast was great with many options and was there for long hours from 6am to 10am! There was complimentary coffee around the clock and cookies in the evening. The location is perfect with all teh parks closeby. We were with an 18 month old so were even able to take a 2 hour break from Sea World to come to our room and relax and then head back again as its just 6 minutes drive. The only recommendation I have is to use correct labels on omlettes. They mentioned vegetable omlettes. We are vegetarian family and ate them. However, later I discovered pieces of meat in them. I dont see myself staying elsewhere ever in Orlando.
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- Also Known As:
- Hampton Inn Orlando/Lake Buena Vista Hotel Orlando
- Hampton Inn Lake Buena Vista
- Orlando Hampton Inn
- Hampton Inn Orlando/Lake Buena Vista Florida