I travel a lot for work and stay in many different hotels. Even though the hotel is under construction, it was still a great place to stay. Everyone was so nice and very friendly. I would definitely stay here againMore
- Free Wifi
I travel a lot for work and stay in many different hotels. Even though the hotel is under construction, it was still a great place to stay. Everyone was so nice and very friendly. I would definitely stay here againMoreShow less
We are so happy you to have had you choose the Embassy for your stay. We pride ourselves on our customer service and are glad we made you feel at home. We will be all done with our lobby renovation in August and hope to welcome you back!
We stayed at this hotel for a family wedding downtown and we were very happy with the facility and the staff. Everything was clean and in working order, valet parking was great, breakfast was fantastic as always, and there were things to do within walking distance like the lakefront park which was beautiful.
First time at this hotel. The price at this particular time was great. Typically out of my budget for business travel. The staff was excellent. I was recognized and treated as a Hilton Honors member. Overall a great experience...
We try to stay at embassy suites every time we travel. With the made to order breakfast and the free happy hour every night we definitely make our money back! The only thing I was surprised about is they do not offer free parking and valet is $26 a day... although it is nice hopping out of the car with four kids and walking inside!
We are so glad you stayed with us and had a great time. We are a little unusual in that we offer valet do to our location in the heart of downtown Orlando. I agree it is definitely better than trying to park with kids and luggage in tow. We look forward to welcoming you back on your next trip.
Staff very friendly the complementary evening is great.
The rooms are very clean bathrooms very nice.
Complementary breakfast Was excellent. Pool area very nice Valet pocky is very very helpful Over all we enjoyed it
Thank you for your kind comments regarding you Anniversary stay at the Embassy Suites Orlando Downtown. Our goal is always excellence and it is wonderful to hear when we are successful. We were glad we could be part of your celebration and look forward to welcoming you back next time you need a weekend away.
The Embassy Suites by Hilton Orlando Downtown is an excellent location particularly if attending a show at the Dr. Phillips Center. The rooms are spacious. The beds are comfortable. While valet parking is pricey (just over $26 a night), I expect it to be on par with what other hotels in the downtown area charge. The breakfast is definitely a great amenity with a range of fruits, eggs, bacon, sausage, biscuits and drinks (coffee, tea, juices, etc.). The only complaint I have is that housekeeping knocked on my door and attempted to enter the room at 8:59 AM. Check out time isn't until noon. I called the front desk to confirm that checkout wasn't until noon and to inform them that housekeeping had knocked and attempted to enter at such an early hour. I then put the "Do Not Disturb" sign on the door. A little over an hour later (at 11:30), housekeeping again knocked and attempted to enter - even with the "Do Not Disturb" sign on the door. It made me feel rushed and a bit uncomfortable. Good thing I had put the second security lock on the door.
Thank you for your great feed back about our hotel! I want to personally apologize for the housekeeping issue you experienced. I know in this fast paced world we rarely get the opportunity to sleep in and I would have been very frustrated as you were if someone kept knocking on my door. I will address this with the department head right away to insure we do not make the same mistake again. I certainly hope you will stay with us again next time you are in the downtown Orlando area. Please don't hesitate to let me know if you are coming for a visit so I can personally welcome you.