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“Really good!”

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Comfort Suites Downtown
Ranked #152 of 339 Hotels in Orlando
North Wales, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Really good!”
Reviewed 19 July 2014

The receptionist was very helpful and friendly and the actual reception was clean with the breakfast area very nice. The rooms were great, clean, free wifi and the beds comfy. The location was great very close to the popular attractions. Had a great overall stay and will go again!

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Joanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelie S, Director of Sales at Comfort Suites Downtown, responded to this review, 29 July 2014
Thank you for taking the time to review your stay with us. It is so nice to hear that you enjoyed all aspects of your visit. We look forward to having you as our guest again soon.
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807 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
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English first
Spartanburg, South Carolina
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 July 2014

This place was a great inexpensive option to the Universal resorts. This is only 5 min. from the entrance to universal, very clean and the staff were friendly. No restaurants you could walk to but I-drive is only 1 min. away. the room was clean and modern, good linens and bedding, central air would have been nice.....but at this price you get the wall unit, this is my only negative about the room.

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Don G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelie S, Director of Sales at Comfort Suites Downtown, responded to this review, 29 July 2014
Don G.

Thank you for taking the time to write a review about your stay. We are delighted that you enjoyed your stay and the great value we offer to our guests. There are several restaurants within walking distance to our property. There is a TGI Fridays and Chili's within a few minutes walk. The next time you visit, check with our front desk staff and they can give you a list of all of the dining options within walking distance. We hope to see you again soon!
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Aberdeen
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 July 2014 via mobile

I stayed here with my boyfriend for two weeks in October 2013. The hotel was in an amazing location close to international drive but on a quiet street, with free shuttle buses to the parks which was very useful as we didn't hire a car.
The free breakfast was adequate with plenty of choice although the hot food selection could be improved.
Our main issue was housekeeping. We had several occasions where dirty tissues and rubbish that were not ours were left in our room. After we complained the room was cleaned again however the fact that this happened more than once did not impress us. Our hairdryer also broke and it was reported to reception three times and was never fixed. This was a small inconvenience however and generally the staff were very helpful and friendly and the hotel had everything we needed. I would recommend this hotel and I would return.

Stayed October 2013
Helpful?
Thank HAA-90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelie S, Director of Sales at Comfort Suites Downtown, responded to this review, 29 July 2014
Thank you for taking the time to review your stay. We are glad to hear the you enjoyed your time with us and our great location. I am sorry to hear you had issues with housekeeping. Since your visit with us was last year it will be difficult to pin point the source of the problem but you can be confident that we take great pride in our service and the cleanliness of our guest rooms. I will make our housekeeping department aware of your comments and we hope to better serve you on your next visit. Thank you again for your feedback.
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Glasgow, United Kingdom
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 July 2014

Just back from 2 week family holiday at Comfort Inn & Suites Orlando. First time in Orlando and booked hotel due to the courtesy Disney and Universal shuttles. Hotel was great, very clean rooms with daily maid service. The staff at front desk were very helpful and always on hand to offer advice about the local area. In fact all the staff from maids, maintenance and reception were so polite and always happy to help! The shuttle bus was good, however, the Disney bus only leaves once daily from hotel which was fine for us (it was late on 3 occasions to bring us home from Disney but this was not the hotel's fault). The Universal bus has to booked in advance and gets really busy, there is a lady from Universal who works in hotel every morning to offer advice and book shuttles etc. The breakfast at the hotel was good but the breakfast area is rather small and on many occasions we had to eat at reception as there was a large school party from Brasil there during our stay who took up most of the breakfast area seating. The pool was good and always fairly quite. Although not on International Drive, the hotel is only one block away so is very quiet at night away from the main road. Plenty of eating places on International Drive and the I-Trolley or Lynx bus are good services to get about if you don't hire a car. After looking at the other hotels I had considered booking (Rosen Inn, Quality Inn, Enclave etc..I would definitely go back to the Comfort Inn and Suites when returning to Florida as this is a great base for a Disney/Universal holiday. Overall a great hotel and great value for money both with regard to hotel and Orlando itself which is very cheap to eat out in and surprisingly the Disney and Universal parks are cheap for food, toys etc compared to the UK. One of the eating places I would recommend which is nearby and fairly cheap was Perkins (sold a range of foods for all tastes)!

Room Tip: All rooms seem to be very modern.
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Me22186534
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelie S, Director of Sales at Comfort Suites Downtown, responded to this review, 29 July 2014
Thank you for taking the time to write such a nice review about your stay with us. We are delighted that you enjoyed everything and our wonderful staff. I will make sure to share your comments with all of them. We hope you will return again soon!
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London, United Kingdom
Level 1 Contributor
4 reviews
Reviewed 11 July 2014

Lovely room, great staff would definitely stay again. We arrived late in the evening but the staff were very accommodating, rooms were a bit cold they put AC up to take the chill off the room. Tea and coffee making facilities were a treat

  • Stayed December 2013, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Sweetness51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelie S, Director of Sales at Comfort Suites Downtown, responded to this review, 15 July 2014
Thank you for taking the time to write a review about your stay with us. We are delighted that you enjoyed our newly renovated rooms and our great staff. We hope you will visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, Florida
1 review
Reviewed 7 July 2014

I would like to recognize the following employees for exceeded our expectations during our stay at the Comfort Inn Suites Orlando, Florida. From the time we have breakfast to the end of the night, the employees were always polite, friendly, and very helpful. Please acknowledge the following employees for demonstrating pristine customer service during the Georgia Swish basketball teams weeklong stay during the Youth Basketball of America tournaments. The employees who exceeded our expectations as guests at the Comfort Inn Suites are:
Lino - Always courteous, helpful, and friendly with our group and other guests. Demonstrated the professionalism to be a team leader.
Martina - Runs an excellent housekeeping department.
Gina Badette - Housekeeper always ensured our room was very clean and we had clean towels. Gina is VERY polite and represents her ability to be a housekeeping supervisor. There was a very courteous guy (Jamaican) delivering linen to her, but I did not get his name.
Carlos Rosario - Ensured our group had everything we needed for the basketball tournaments. He like ALL the employees are an excellent team.
Sandra - friendly and keeps the lobby neat and clean.
Jerry - I requested someone from to assist me with my TV after my boys played Xbox, He came within 2 minutes of the call and got the television working.
Clayton - ALWAYS greets every customer with a smile

Room Tip: All the rooms are good.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Salita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelie S, Director of Sales at Comfort Suites Downtown, responded to this review, 15 July 2014
Salita G.

Thank you for your kind review. It was so nice of you to take the time to recognize so many of our wonderful team members. I will make sure to share your comments with each of them. It was a pleasure to host your group and we hope you will come and visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portstewart Ireland
Level 6 Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 July 2014

We stayed here June 20th for 6 nights. We paid £300. We arrived after a long journey from Fort Lauderdale and within minutes were checked in and in our room. The checkin staff were very helpful and polite. We require a handicapped room at all times and the staff helped greatly. We had booked handicapped king with bath as it was the only one available through the website we used. On arrival the staff tried to change this to a roll in shower room. This was unavailable at the time but within 2 days they very kindly offered us room 117. Our 1st room was fine but this room was perfect for my wifes needs.The room had 2 double beds and a sofa, a large accessible bathroom, microwave, fridge, safe and a large HD TV.
The breakfast area was very busy but always well stocked. All areas were always kept clean and tidy. There was a shaded area to sit outside and relax between the breakfast area and the pool.
The pool was clean and never overly busy during our stay.
The hotel is in a nice location between IDrive and Universal Boulevard just north of Sand Lake Road. It has many restaurants and shops nearby and some just about to open. TGI Fridays, Perkins, Chilli's, Yard Ale House, Longhorn Steakhouse, BJs Brewhouse and Applebees all within walking distance. Also a new Outback Steakhouse part of the unfinished Orlando Eye complex was almost ready for opening..
All the staff at this hotel were great and always had a smile and greeting for us every day. Thanks Nil and all the gang for a great stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Micheal67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelie S, Director of Sales at Comfort Suites Downtown, responded to this review, 7 July 2014
Micheal67,

Thank you for your kind review. We are so glad that you enjoyed your stay with us. We are very excited about all of the new things opening up around us. Diagon Alley opens at Universal tomorrow, and the new I Drive Live with the worlds largest Ferris wheel is targeted to open on New Years Eve. We hope you will come and visit us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Downtown

Property: Comfort Suites Downtown
Address: 2416 N Orange Ave, Orlando, FL 32804-5513
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Business Hotel in Orlando
#83 Family Hotel in Orlando
#104 Romantic Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Downtown 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
The Comfort Suites® Downtown hotel in Orlando, FL is just a mile north of downtown but just across the street from Florida Hospital and within minutes of the Amway Arena and the Expo Center. Our smoke-free Orlando hotel is a short distance from Disney World and attractions like: Florida Citrus Bowl Stadium MGM Studios Loch Haven Park Epcot Center Magic Kingdom Park We’re a short drive away from both the Orlando International Airport and the Orlando Sanford International Airport. Business travelers will appreciate our meeting room and boardroom, which can accommodate up to 37 guests. At our hotel in Orlando, you can take advantage of such amenities as: Free WiFi Fitness center Outdoor heated pool Free weekday newspaper Guest laundry Get going with a great breakfast. Start your trip to Orlando with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. All guest rooms offer coffee makers, hair dryers, irons and ironing boards, microwaves and refrigerators. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms. The Comfort Suites Downtown hotel in Orlando, FL is the perfect hotel for both business and leisure travelers. Book today! ... more   less 
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Also Known As:
Fairfield Inn And Suites Orlando International Drive
Fairfield Inn & Suites Orlando International Drive Hotel Orlando
Fairfield Inn Orlando
Fairfield Orlando
Orlando Fairfield Inn
Comfort Suites Downtown Orlando, Florida

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