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Hawthorn Suites by Wyndham Orlando Lake Buena Vista
Ranked #82 of 342 Hotels in Orlando
Certificate of Excellence
Reviewed 15 February 2014

We just came back from a two week stay at this hotel. We found the front staff friendly and helpful.


































We just came back from 12 days and we had no issues to note with the Suites. All of the staff we encountered were helpful and friendly. The breakfast was adequate a bit repetitive but it was good and considering the number of people that were there every morning there was never a shortage of food. The suites are a bit dated as they still have the old style TV's but the suites are kept very clean and the bed was very comfortable. We went there to golf so if you need info about the Clermont Golf Courses we could recommend a couple of them.

Room Tip: Try and get on the 5th floor - Maybe you won't hear the showers going.
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  • Stayed: February 2014, travelled as a couple
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Thank dperronmallette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded 27 February 2014

Thanks so much for taking the time to review your experience. We are thrilled that you had an enjoyable stay with us. We appreciate your feedback and hope to welcome you back again very soon.

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1,107 - 1,113 of 2,276 reviews

Reviewed 15 February 2014

The Hawthorn suites are situated in an ideal location in Lake Buena Vista, only a short drive from the Disney Parks and Downtown Disney. If you continue North on Palm Parkway it is only about 15 minutes from Universal. Taking this route misses out Interstate 4 and all the associated traffic issues. Equally if you travel west, join, Hotel Plaza Boulevard which takes you to all the parks and Downtown Disney, once again without the hassle of the Interstate.

On arrival we were checked in very quickly by a very pleasant member of staff and allocated a ground floor suite. The room was very clean but as mentioned in previous comments it is slightly dated decor wise.

Throughout our stay the room was well serviced and all members of staff were very pleasant.

There are several restaurants situated nearby a few of which are within walking distance.

The Hotel has a small pool which is fine for using after a day at the parks. However if you have Disney Tickets Typhoon Lagoon is only a few minutes away by car.

We found the location ideal, with the property very clean and no musty smells.

The provided breakfast was ideal for cereals, toast, muffins etc. They also provided 3 hot items each day which included such things as pancakes, omelet’s and sausage patties. Tea and coffee was also available at any time within the lounge area.

Monday to Thursday they offer complimentary wine and beer within the lounge area which is a nice gesture.

The question I always ask is will I stay again and be willing to recommend it to others? The answer is yes two both.

The rooms could do with some updating and people nowadays do expect HDTV as standard.

One other suggestion would be for the Hotel to provide additional laundry facilities, two washing machines and dryers is not enough for the size of the hotel.

When we return to the Orlando area, we will certainly consider staying here again.

Room Tip: Our room was on the ground floor and overlooked the pool area. I would request this rather than ove...
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  • Stayed: February 2014, travelled with family
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Thank Officerdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded 27 February 2014

Thank you for taking the time to review your stay. We are delighted that you enjoyed your stay, and that you found your suite comfortable and our staff helpful. We appreciate your recommendation and we look forward to welcoming you back on your next visit.

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Reviewed 10 February 2014

Just back from two weeks staying at the Hawthorn suites, A nice tidy hotel , not to big a place, with some very spacious suites ,with good facilities (there was only the two of us). The all inclusive breakfast was adequate but the small selection on offer was basic and repetitive,(don't expect a Spanish hotel style buffet). The Happy hour free drinks were quite welcome after a long day of theme parks however beer or wine are the only choices, This hotel is most suited to those with their own transport as the free shuttles on offer are at specific leave and return times and on a first come first served basis, so could be a problem in the busy seasons. Louis at the front desk was very friendly and really helpful with where to go and what to do ideas, some of the other staff were there to do what they had to and not much more. We didn't use the pool area as we were out every day but it was used by some people in the evenings and seemed to be kept very clean and tidy. Nothing really to do and nowhere to go in the evenings apart from local restaurants, take aways and a few gift stores . All in all not a bad spot to stay but I feel a car is the best option in this location.

Room Tip: top floor are best
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  • Stayed: February 2014, travelled as a couple
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1  Thank Stuart O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded 12 February 2014

Thanks so much for your review. We are so glad that you enjoyed your spacious suite, and that had a good stay with us. We will pass your compliments on to Louis, and we all hope to welcome you back again very soon.

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Reviewed 9 February 2014

I stayed in the hotel and was a very enjoyable stay, the staff and accommodations were excellent. I enjoyed it very much and will definitely stay there again. The rates are very reasonable and the location is very close to all of the Disney resorts and many restaurants.

Room Tip: all rooms are great
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  • Stayed: December 2013, travelled as a couple
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2  Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded 12 February 2014

Thanks so much! We are thrilled to hear that you had an enjoyable staff and that you enjoyed our staff and fantastic location. We look forward to welcoming you back on your next visit.

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Reviewed 8 February 2014

My family and I stayed at this hotel last week. When we arrived at the hotel, we were told that check-in was after 3pm, so we visited Downtown Disney and checked in later. The hotel clerk was informative and professional. We had asked for a 5th floor room (because we wanted a quiet room), but we were placed on the third floor. The walls were kind of thin as I could hear my neighbors, but they usually quieted down after 10pm. I found the bed very comfortable, but every time the a/c turned on during the night, it woke me up because it was so loud. I didn't care for the shower head because it was difficult to find a comfortable setting. We were disappointed with housekeeping as there is minimal service (they only give rooms a thorough cleaning on the fifth day of your stay). I appreciated the free Wi-Fi service and you can use the computer's business room to print off your boarding passes at the end of your vacation. The hotel is in a good location to visit Disney parks. We didn't try the hotel bus because we wanted to get to the parks as early as possible, so we ended up driving every day. The area that needs the most improvement is their breakfast. If you're not into protein and are happy with cereal, toast, juice, coffee, etc., then the breakfast should be fine. My family and I are big on protein though, so we were disappointed with the limited selection. At minimum, the hotel offered eggs every day, but the eggs were dry. On two of the days, the hotel had "egg discs" which were not very good. Some of the days the hotel would have sausage or bacon, but on other days those weren't offered at all. Instead, they would have hash browns or a bacon concoction that I had never seen before. The hotel should really offer, at minimum, scrambled eggs and either bacon or sausage. Quite honestly, this hotel's breakfast is the lowest quality that I have ever had at any hotel. I appreciated the manager's reception in the evening (offering drinks and snacks) but I really think they should eliminate the reception and put the savings into a better quality breakfast. Overall, this was a comfortable stay, but if I were to stay there again, I would find a nearby restaurant for breakfast.

  • Stayed: February 2014, travelled with family
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3  Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded 11 February 2014

Thank you for taking the time to review your stay. We appreciate your feedback as it gives us a chance to see things from our guests' perspective. We will be sure to pass those comments on to the relevant departments for improvements. We hope that you might consider staying with us again.

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Reviewed 7 February 2014

We took this hotel as it was part of the Virgin Atlantic package whilst on a trip to Orlando. (not for the attractions)

Whilst the overall package price was good the "breakfast included" option was a bit of a let down. This tended to be a bit of a free for all battle with families staying for the attractions. Quality was not great so would not be swayed by this again, and we resorted to external restaurants for breakfast.

The hotel was OK but a little worn round the edges, fine for what we required.
Would i stay again, probably, but with plenty of choice in the area we could do better next time.

  • Stayed: January 2014, travelled as a couple
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1  Thank GPRBOSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded 11 February 2014

Thank you so much for taking the time to review your recent stay. We appreciate your comments and will relay them to the appropriate departments. We hope that you will choose to stay with us again the next time you are visiting this area.

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Reviewed 7 February 2014

The hotel is located very close to Disney. The suite is very nice and clean. The free breakfast is good but only served until 9:30! Full kitchen with full size refrigerator, microwave, toaster, coffee pot and 2 burners. There are 2 TV's - one in living room area and one in bedroom.There is a table, chairs and sofa in the living room area and we had 2 queen size beds in the bedroom. The bathroom has an outer dressing room and the toilet and bath in another room. I only had 2 complaints. One was the plumbing was very loud! Our room was on the first floor and when the people in the room above us took a shower - it woke me up! (I guess it was a good alarm clock - which by the way the alarm clock in the room did not work, but the front desk does give you a wake up call if you want it) The second complaint is the televisions are very old and don't work that well. The remote control didn't work well. You were not able to order any movies. But, the general manager did explain to me that they are upgrading their TV's very soon. So I don't think that will be a problem in the future!

Room Tip: High floor will probably have less plumbing noise because nobody above your room taking showers!!
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  • Stayed: February 2014, travelled as a couple
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1  Thank SRRP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this reviewResponded 11 February 2014

Thanks so much for your comments. We are so glad that you enjoyed your recent stay, and that you appreciated our great location, and on-site amenities. We look forward to welcoming you back in the near future.

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Additional Information about Hawthorn Suites by Wyndham Orlando Lake Buena Vista

Address: 8303 Palm Pkwy, Orlando, FL 32836-6438
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Best Value Hotel in Orlando
#82 Family Hotel in Orlando
#100 Business Hotel in Orlando
#105 Romantic Hotel in Orlando
Price Range: £72 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Orlando Lake Buena Vista 3*
Number of rooms: 120
Official Description (provided by the hotel):
The closest Hawthorn Suites to the Walt Disney World Resort! Just one mile from the entrance to Disney. Executive guest rooms perfect for corporate travelers and One Bedroom suites featuring fully equipped kitchens, separate living and dining room. Tropically landscaped outdoor pool area & jacuzzi. Complimentary scheduled transport to Disney and free hot breakfast. Two hour manager's reception in the evenings Monday-Thursday. ... more   less 
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Also Known As:
Hawthorn Suites Lake Buena Vista Hotel Orlando
Hawthorn Lake Buena Vista
Hawthorn Suites Orlando
Orlando Hawthorn Suites
Hawthorn Suites By Wyndham Orlando Lake Buena Vista Florida

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