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“My kids loved Luis (front desk manager). We didn't want to leave.”

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Hawthorn Suites by Wyndham Orlando Lake Buena Vista
Ranked #83 of 339 Hotels in Orlando
Certificate of Excellence
LaPorte, Indiana
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“My kids loved Luis (front desk manager). We didn't want to leave.”
Reviewed 4 April 2014

We stayed 6 nights there myself and my 4 children. I am a single parent so my kids ran around the hotel and hung out alot in the arcade and pool. My kids kept telling me they liked Luis the front desk manager and said they were sad leaving them and I am happy that he was friendly with them. He was always smiling and seemed like he liked his job. I also liked the hotel it was clean pool was clean breakfast was good every day. I cannot complain. I got this place on hotwire and was very satisfied with my stay.

  • Stayed March 2014, travelled with family
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Helpful?
1 Thank mdzn5440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this review, 7 April 2014
Thanks so much! We are thrilled to hear that our hotel worked so well for you and your children and that you all had a fantastic stay. We will be sure to let Luis know how much you all enjoyed his hospitality. We hope that you will choose to stay with us again the next time you are visiting this area.
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2,163 reviews from our community

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Mullion, United Kingdom
Level 4 Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 April 2014

We stayed 5th march for 14 days six adults plus four children in three suites.The staff are really helpful nothing too much trouble especially good with the children.Melbys went the extra mile built up a good relationship with our grandchildren .We looked at previous reviews of the property cannot understand the negative attitude written in some reviews.We really enjoyed are stay free breakfast was good ,the free drink evenings excellent..The suites , public areas ,and pool area always very clean.Excellent base for visiting disney we would stay again.The fact the tv,s are not flatscreen and that the property is in certain areas in need of updating we found did not affect our stay after all we spent little time in our rooms to sum up the hotel exceeded our expectations.The day we left was sad for us all .

  • Stayed March 2014, travelled with family
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Helpful?
1 Thank Colin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this review, 7 April 2014
Thank you very much for taking the time to give us such a great review! We are thrilled that our suites were ideal for you and your family and that you all had a wonderful experience with us. We are thrilled that our staff was so helpful and friendly, and we will be sure to pass along your kind words to them. Thank you again and we hope to welcome you all back again soon!
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Cambridge, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2014

Busy little hotel,with well maintained public areas and nice pool area. The rooms are well equiped and spacious,but really need updating. If you want a bath request it beforehand, I thought all rooms had baths but we were put in one without and when we asked to change to a room with a bath we were told there were none available.
The staff were efficent, and the hotel reasonably clean-although our bed sheets were stained.
The complimentary breakfast is basic but plentiful.
Location is fine if you have a car, but we didn't and found it hard to get around. The local shops and restaurants are limited and a good 15 minute walk away (mainly unlit at night).
The free shuttle bus is a mixed blessing. It takes you to Epcot at either 8.30, 11.10 or 12.45, but it picks up at a number of other hotels first and you then have to get disney transport to all other parks. This is time consuming (you wait about 20-30 minutes for connecting buses), and you have to tell the driver (who worked from 8am-11pm all 9 consequtive days we used the shuttle!) what time you want to return-either 6, 8 or 10.30pm. The taxi back from the Magic Kingdom after the fireworks is about $30-you can't get back in time for the shuttle. We wouldn't advice using it for Universal Studios, it took us 2 hours to get there on the shuttle, and it takes a similar time to get to downtown disney or the water parks using the shuttle as you have to go to Epcot and then get a bus to a disney hotel and then get another bus to these.

  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank 866traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this review, 7 April 2014
Thank you so much for your comments. We are so glad that you enjoyed your visit with us, and that you found your room spacious and well-equipped. We appreciate all of your insights and suggestions and will certainly pass them on to the appropriate departments. We hope that you will choose to stay with us again the next time you are visiting this area.
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Oceanside, New York
Level 6 Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 March 2014

Stayed here for a business conference (not at this hotel). The grounds are very nice, staff is helpful, friendly and accommodating, it was a very large suite with 2 TVs and a kitchenette. It came with a free breakfast buffet, which was very good and free Wifi Internet access, which also was excellent. The room was comfortable, but dated. The carpet was worn, the air conditioner worked well but was very noisy, as was the refrigerator. The beds were comfortable. Overall, it was a good value since I got a deeply discounted rate. I was happy with the hotel for the price I paid.

  • Stayed March 2014, travelled on business
    • Value
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Helpful?
Thank Elliot S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this review, 1 April 2014
Thank you so much for your feedback. It is wonderful to hear that you enjoyed the amenities in your suite, our complimentary breakfast, and our helpful staff. Thank you again, and we hope that you will stay with us the next time you are visiting this area.
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Redditch, United Kingdom
1 review
Reviewed 28 March 2014

Just returned from a 14 day stay and would recommend to anyone, the suites were comfortable and spotless. The staff were lovely and made everyone feel welcome. Complimentary breakfast good and varied and the complimentary social evening events great. Pool area was always clean and tidy. The location was especially good as it does not attract noise from the nearby Interstate 4. Good walks and bus service for those without a vehicle. The kitchen facilities were useful for those times we did not want to eat out.

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank MargaretQ Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this review, 1 April 2014
Thank you for reviewing your recent experience! We are so glad that you enjoyed your stay, and took advantage of our many amenities. We will pass on your compliments to our staff, and we all look forward to welcoming you back next time.
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PJackkand
Level 5 Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 26 March 2014

Stayed at Hawthorn Suites for a work/lesiure visit. We had a conference nearby and stayed at Hawthorn for two nights. I checked in late (due to airplane issues, ugh) and had a meeting within 45 minutes - luggage was MIA - my tie (yes only brought one) was in my missing luggage and thanks to Tim I had a tie!

The room was awesome - very bright - had a room with a view of the pool - the pool is AWESOME! Had some delicious apps at the pool and one drinks. (per hour)

Decided to extend my stay a few days once my conference was over and Alfredo was awesome about it - I did have to move my room but it was only to a new floor - the view was great, room was just as bright!

The bed was heaven - and the TUB is meant for a King!

I'm going back with the family this June - cannot wait!

Room Tip: Rooms facing the pool very bright!
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  • Stayed February 2014, travelled on business
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Helpful?
Thank PJackkand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this review, 1 April 2014
Thank you so much for sharing your experience with us! We are so glad to hear that our staff was able to assist with you with everything that you needed…including a tie for your meeting! We are thrilled that you have already made plans for a return visit, and we look forward to showing you and your family the same great hospitality.
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bc
Level 5 Contributor
81 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 March 2014

We chose to stay here cause we are Wyndham owners. This place was disappointing. The bathroom was outdated and all caulking was coming away in the bath. The sofa bed was so old it even had rust on it. Our little girl could feel the springs. The paint on kitchen cabinets was chipping and old I think that the rooms need serious updating. The king bed was saggy too. The free breakfast was ok. The happy hour free was a nice touch.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank djdebbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mairead N, Guest Relations Manager at Hawthorn Suites by Wyndham Orlando Lake Buena Vista, responded to this review, 26 March 2014
Thank you for taking the time to review your stay with us. We are happy that you enjoyed the happy hour. We are sorry to hear that you were disappointed with some elements of your stay, and we will be sure to relay your insights to our management team. Thanks again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites by Wyndham Orlando Lake Buena Vista

Property: Hawthorn Suites by Wyndham Orlando Lake Buena Vista
Address: 8303 Palm Pkwy, Orlando, FL 32836-6438
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#24 Best Value Hotel in Orlando
#82 Family Hotel in Orlando
#100 Business Hotel in Orlando
#105 Romantic Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hawthorn Suites by Wyndham Orlando Lake Buena Vista 3*
Number of rooms: 120
Official Description (provided by the hotel):
The closest Hawthorn Suites to the Walt Disney World Resort! Just one mile from the entrance to Disney. Executive guest rooms perfect for corporate travelers and One Bedroom suites featuring fully equipped kitchens, separate living and dining room. Tropically landscaped outdoor pool area & jacuzzi. Complimentary scheduled transport to Disney and free hot breakfast. Two hour manager's reception in the evenings Monday-Thursday. ... more   less 
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Also Known As:
Hawthorn Suites Lake Buena Vista Hotel Orlando
Hawthorn Lake Buena Vista
Hawthorn Suites Orlando
Orlando Hawthorn Suites
Hawthorn Suites By Wyndham Orlando Lake Buena Vista Florida

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