We stayed from 7/28/04 through 8/3/04. I have to say this was one of the best hotels I've stayed at for the price. The hotel itself was nice and the room was spacious, clean and comfortable. The staff was great until you had a problem. We had issues with not getting a crib as requested. We got a pack-n-play, even though I verified when booking that it would be a crib, not a pack-n-play. The hotel provided a number for a rental service where we could rent a crib and offered us a reduction on our bill. However, what they offered was more than $20 less than what it would cost to rent a crib. I was also disappointed in the housekeeping. They provided bare minimum (rarely had extra toilet paper, no tissues and only 2 tiny trash cans for a 1 bedroom suite...we needed that much for the kitchen alone!). One day housekeeping didn't come and when we talked to staff in the early evening they didn't seem pleased with us for bringing it to their attention.
Overall though, the pool was great and very kid friendly. The common areas were clean and attractive. Parking was convenient. Elevators were busy, but it wasn't too bad. The complimentary hot breakfast buffet was extremely crowded, but we expected that from reading reviews here. I'd recommend this hotel to friends. I'd also stay here again, but I'd know what to expect the next time in terms of service.
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- Also Known As:
- Residence Inn Orlando At Seaworldr Hotel Orlando
- Residence Inn Sea World
- Orlando Residence Inn
- Residence Inn Orlando At SeaWorld Florida