I visitee Orlando, Florida and decided to take my family to play laser tag. We called ahead and made a reservation yet once we arrived it still took 15 minutes to receive any service. Once we started playing, 30 minutes late of our scheduled time, all of the equipment wasn't working properly. We were told to play 2 rounds of practice to see if the equipment would start working properly, but after 15 minutes it was obvious none of the guns worked. We were then told we can have a refund. So we went to see the manager and she vigorously avoided giving us our refund, instead asking us to stay and wait for maintenance repairs. We went back and forth with the rude manager for 10 minutes before receiving a refund. The manager was very unprofessional. DO NOT GO HERE!!!
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