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“Good hotel”

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Comfort Suites Universal Studio Area
Ranked #92 of 337 Hotels in Orlando
Certificate of Excellence
Boston, Massachusetts
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Good hotel”
Reviewed 13 October 2013 via mobile

Adequate hotel for local business needs. Very close (across the street) from Universal Studios. Hotel generally very busy. Mostly families with children visiting parks. No bar/restaurant on scene, some area restaurants within 5-10 min. walk. Room was clean and adequate, with a separate sitting area, mini fridge and microwave. Daily breakfast just OK, but not bad.

Stayed October 2013, travelled on business
Helpful?
1 Thank Ryan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites Universal Studio Area, responded to this review, 15 October 2013
Ryan T, Just wanted to say thank you for posting the nice review of our hotel. I see you traveled on business, so I was happy you thought we supported the needs of corporate travelers. When we rennovated the hotel, at the end of 2011, we had the corporate traveler in mind, as we added additional plugins along with a new desk and chair in our suites. Please keep us in mind if your travels bring you back to Orlando!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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North Jersey
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 October 2013

We stayed here for 3 nights in October to visit Universal Studios and Sea World. The hotel is very conveniently located off the Fla Tpke. and Interstate 4. It's on a side road across from the entrance to Universal Studios, in an area with other hotels.
Check in was quick and easy. We had requested a room on a high floor away from the elevator and were on the 4th floor. Being a suite, the room was larger than a regular room because of the sofabed. There was a small fridge (appreciated!), microwave and coffee maker. Everything was clean. The location was pretty quiet.
The included daily breakfast was more than enough.. waffles, eggs, sausage/bacon, cereal, muffins and donuts, juice, yogurt... no problem filling up.
We took the shuttle across the way at the Holiday Inn to Universal and SeaWorld, saving over $30 on parking. You have to make the reservations for the shuttle between 7 and 11 in the morning, and can make reservations for the next day. It's technically within walking distance to Universal as the entrance is down the street, but then it's a long walk to the actual park entrance.
For dinner, you can eat at Universal's Citywalk area, with nice looking but expensive restaurants. I would recommend a cheaper alternative. Down the street from the hotel is a small strip mall with a Golden Corral, Miller's Ale House, and a Chinese restaurant. The other direction has a TGIF. These are good alternatives to the Bubba Gump's, Hard Rock Cafe, and expensive Emeril's.
Would definitely stay here again if in the area.

Stayed October 2013, travelled with family
Helpful?
2 Thank JerseyGirlz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites Universal Studio Area, responded to this review, 11 October 2013
JerseyGirlz, We appreciate the nice review of your recent stay with us. We are glad to hear we met your expectations. Please do not forget about us when your future travels bring you to Orlando!
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Michigan, United States
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 October 2013

Took a trip to universal with a friend. we stayed here for three nights in March. From the moment we checked in to the moment we left everything was excellent. We were greeted by front desk staff as we walked in. Our room was on the second floor and was bigger than we expected. Breakfast in the morning was superb and servers were attentive and kept it well stocked. Shuttle service to Universal Orlando is right across the street at Holiday Inn Express. Job well done. This will be the only hotel we stay at from now on when we visit Orlando.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank zirefire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites Universal Studio Area, responded to this review, 11 October 2013
zirefire, I'm so happy to hear you enjoyed your stay with us. Thank you for the great review and we hope to see you soon!
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Haverhill, Massachusetts
Level Contributor
155 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 September 2013

We used this place for several nights. During the week it was mostly quiet but there were doors slamming over the weekends. This happens in other places we stayed. The breakfast buffet was enough to get you started. Waffles, sausage patties, eggs, ceral, pasteries and beverages. The only big problem we had was when we left anyt food in our room. It had very tiny ants all over it the next morning. We had to resort to the small refrigerator to keep it safe. The staff were great. We had problems printing out our boarding pass and the office manager was able to get it for us. The location is off the main roads but close enough to all. A quiet location. Bus service to several theme parks for free next door. The only gripe I have with FLA is that all the water we drand had a sulfur or rotten egg smell. It was the same way in many cities we traveled too that week.

Room Tip: Try to get a top floor away from the ice,laundry machines at the end of the hall and away from the e...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ed s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites Universal Studio Area, responded to this review, 19 September 2013
Ed S, We appreciate the nice review you posted regarding your recent stay with us. In regards to your statement about ants, you can be rest assured that we have a comprehensive pest management system in place and all our suites get treated on a quarterly basis, or on call when needed. I will be in contact with our pest control company to discuss treatment options. Thank you for choosing the Comfort Suites and we hope to see you again!
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Asheville, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 September 2013

I highly recommend this Comfort Suites if you are planning on going to Universal Studios. Check in was easy and pleasant and the staff were very friendly and helpful. The room itself was clean and very spacious. The front desk even called 15 minutes after check in to make sure everything was to our liking. I've stayed at 5 star hotels that don't bother to do that! The hotel is close to Universal. If you felt energetic and wanted to walk, there is a sidewalk you could take but we saved our feet for the park and opted to take a taxi for about $5 each way. The taxi brought us right to the escalators with no hassle or waiting. We were told that the parking fee for Universal was $16 all day. The hotel has a shuttle service as well but you have to go across the street to the Holiday Inn to sign up for it. It is a first come first serve type of shuttle. The breakfast in the morning offered everything you could want. I would have preferred more fresh fruit offered over carb loaded foods but that's just my personal preference. There is so much to do just outside of the hotel besides the park. It is about 15-20 minutes from The Mall at Millenia and Premium Outlet malls as well as tons of restaurants. I will definitely stay here again on my next trip to Orlando Universal Studios!

Room Tip: Request a room that does NOT have an attached door to another room! We could hear the people in the...
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LiveLife72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites Universal Studio Area, responded to this review, 12 September 2013
I'm so happy we met or exceeded your expectations. My staff works hard, everyday, to ensure our guests are happy and well taken care of. You will always have a place to stay when you visit Orlando! Thank you!
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Bradenton, Florida
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 September 2013

We stayed at this Comfort Suites directly across from Universal Studios parking garage, so it was really convenient to access Universal Studios. There are lots of good restaurants around the area also. The rooms were very clean and spacious and we had 2 queen beds and a pullout sofa in each of our 2 rooms, which was very handy! The free breakfast included in your room breakfast was plentiful with lots of great choices! We will definitely stay here again!

Room Tip: ask for a room with queen beds and a pull out sofa
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites Universal Studio Area, responded to this review, 12 September 2013
DebbieB, We appreciate the fantastic review of your recent stay with us. I'm so happy to hear we met your expectations and hope you will consider us again when your travels bring you back to sunny Orlando Florida!
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West Palm Beach, FL
Level Contributor
155 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 2 September 2013

I'd just stayed two nights at an on-site hotel - which is a different caliber of experience but with associated cost. But that said - one can't get much closer to the parks and if one adds in the value of the breakfast with hot food and the spaciousness of the rooms and the free wifi - it's perfect as a Value-level hotel.

We checked in at around 5pm on Labor Day Saturday - took about 2 minutes! Our room was perfectly clean as were the hallways and lobby. We did not explore the pool area or business center. Wifi was open and good in our room. Air conditioning was fine as was the water temperature and pressure for showers. Microwave and fridge etc there for us, although we didn't use it. We liked the suite aspects with the couch, desk area and very many outlets for charging our electronic gadgets - many hotels/motels never have enough and one has to unplug something - not here!

Breakfast was ready at 7, well-replenished and with a very good selection.

The drive to Universal was, as others have said, less than 5 minutes. I don't think I would choose to walk or take the shuttle but since I did neither can't comment with details. We have a preferred annual pass with free Universal parking - and in the future, if not going at peak or moderate times, will return to this hotel rather than staying at a resort hotel. It didn't take any longer to drive/park/walk to the parks than it did from the resorts by walking or taking the water taxis.

The attendant at the desk on checkout was courteous and asked about our stay.

While we didn't make reservations through the Universal website (https://www.universalorlando.com/Vacation-Packages/Partner-Value-Hotels.aspx) I understand that sometimes there are benefits (other than Universal Express Passes) that can be achieved booking that way so check it out when making your plans. I will do so in the future.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loveh2ofl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ekrakow, General Manager at Comfort Suites Universal Studio Area, responded to this review, 12 September 2013
loveh2ofl, I'm so happy to hear you enjoyed your stay with us. We understand that travelers have many lodging choices in Orlando, so we try to differentiate ourselves by providing top notch service to your guests. If you ever visit Orlando again, please keep us in mind. Thank you!
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Additional Information about Comfort Suites Universal Studio Area

Property: Comfort Suites Universal Studio Area
Address: 5617 Major Blvd, Orlando, FL 32819-7960
Phone Number:
Region: United States > Florida > Central Florida > Orlando > Florida Center
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#64 Family Hotel in Orlando
#88 Romantic Hotel in Orlando
#113 Business Hotel in Orlando
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites Universal Studio Area 2.5*
Number of rooms: 101
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Also Known As:
Comfort Suites Universal Studio Area Hotel Orlando
Comfort Suites Orlando
Orlando Comfort Suites
Comfort Suites Universal Studio Area Orlando, Florida

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