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“Another great stay!”

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Crowne Plaza Orlando - Universal Blvd
Ranked #138 of 339 Hotels in Orlando
Tampa, Florida
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Another great stay!”
Reviewed 2 June 2014

We have stayed at this location numerous times and can not think of one bad experience during any of our stays. We booked this at the last minute using priority club points. We have boasted about this hotel to friends and family and on this trip we brought a friend along. She absolutely loved the location being so close to the premium outlets for a day of "retail therapy" and then heading to City Walk at Universal Studios for a night of dancing and socializing. I want to thank the Valet Gene for his help as well as Marlene and James at the front desk for making our stay fantastic as always

  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank TampaMikeB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnthonyLazzara, General Manager at Crowne Plaza Orlando - Universal Blvd, responded to this review, 26 June 2014
Thank you so much for sharing. It is always nice to read such positive comments from our guests in my home town of Tampa, FL. I will certainly mention your praise to James, Marlene, and Gene. They will appreciate your kind words.
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Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 May 2014

We booked this hotel through priceline.. They mentioned parking and breakfast free ..But they did not had any such offers. Not to mention no free wifi..But all this was really ok until they said they dont have water for 5 hours in the morning from 12:30 - 5:30 on Monday 26th and i had a flight back on 6:00 AM in the morning and i really need some water in the morning.. I went to reception and asked what should i do the only response i got was "we are sorry" .I felt very horrible and cheated by paying for such a place.... Its just a basic necessity which i was denied.. they just put a notice of no water in our rooms..It was pretty horrible and i do not recommend this hotel at all.
I am actually giving 0 rating

  • Stayed May 2014, travelled as a couple
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Helpful?
7 Thank Parvathy R R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony L, General Manager at Crowne Plaza Orlando - Universal Blvd, responded to this review, 3 June 2014
Thank you for your comments. I can certainly understand your concern. There is really no good time to schedule and complete these type of repairs and make every effort when necessary to give ample notice and schedule when there will be minimal inconvenience. We did provide bottled water at the Front Desk for basic needs. I am so sorry that with the advanced notice and planning that you were still inconvienced.
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Keller, Texas
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 May 2014 via mobile

This hotel was alright if you prefer long corridors. It was clean, breakfast was very good. They have a station for omelets which is always awesome. Location is great for Universal studio. Shuttle is available.
Pool area was great, there are benches in the nice shaded areas to relax. Would return.

Stayed March 2014, travelled with friends
Helpful?
1 Thank Zhenka35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnthonyLazzara, General Manager at Crowne Plaza Orlando - Universal Blvd, responded to this review, 23 June 2014
Thank you for sharing. I am happy that you found our hotel to be relaxing and enjoyable. I'm happy to hear that you would definitely come back for a return visit.
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Glasgow, United Kingdom
Level 4 Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 May 2014

We stayed here last year for 2 weeks. Couldn't have asked for better. All staff were very helpful and went out of their way to ensure we had a great holiday. They gave us great directions when we were going out of town. Recommended wonderful places to eat.
Rooms very clean and decent size. Easy walk to Universal may need a taxi back afetr walking all day. Pool was lovely and we could always get a bed when we not at the parks. Security was very good at night we sometimes arrived back late at night and security were always visible. Great place to stay

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank Scotland192
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony L, General Manager at Crowne Plaza Orlando - Universal Blvd, responded to this review, 30 May 2014
Thank you for the very kind words. I'm happy that you found the hotel, the location, and the staff all there to meet or exceed your expectations. Please visit again soon. Your words are appreciated.
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Grimsby, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

I spent a few days at The Crowne Plaza in Orlando for a conference and it was wonderful. The place was great, nice pool and pool bar. The staff was great especially Jayme and William who really took great care of us organizing our travel and dinner reservations. would highly recommend the Crowne Plaze, especially if you will be at the convention centre... five minute cab ride.

WZ

  • Stayed May 2014, travelled on business
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Helpful?
1 Thank wally z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnthonyLazzara, General Manager at Crowne Plaza Orlando - Universal Blvd, responded to this review, 26 June 2014
Your review is appreciated and I thank you for taking the time to mention William and Jayme. I am sure they will be appreciative of your praise. Realizing you were here for a convention I do hope you reserved a bit of time for relaxation as well. Please visit again soon for business or better yet when you have some pleasure time.
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Toronto, Canada
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 May 2014

I recently stayed at the Crowne Plaza Orlando Universal for 7 nights with my elderly Mum (who was visiting me from the UK). We found the hotel clean, welcoming and conveniently located to restaurants and a short drive to the malls. There was a shuttle bus but I didn't use it to go anywhere. Driving hint: Universal Blvd is a great alternative to the busy International Drive and we found an excellent Publix with a take-away section less than a five minute drive on Universal Blvd (Ave?).

There are a lot of elevators, two of which are glass enclosed and add a little excitement to getting to your room, so we never had a long wait. The hotel is extremely quiet and it was nice to mingle with the international flight crews on their layover - it added to the classy feel of the hotel. The pool area is comfortable and well landscaped. I did not eat at their restaurant or go the bar but it always looked like everyone was having a great time. Parking was never a problem.

I highly recommend staying here and would certainly come back.

  • Stayed April 2014, travelled with family
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Helpful?
1 Thank IanPIKYYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnthonyLazzara, General Manager at Crowne Plaza Orlando - Universal Blvd, responded to this review, 26 June 2014
The ultimate compliment is reading that you want to come back. I am glad you enjoyed your seven day visit and the surroundings of the hotel. Please do visit again and I thank you for your comments.
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southampton
Level 4 Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 25 May 2014

Myself and my family have just returned from our holiday in Orlando. We did not get on our return flight so had to stay in orlando for one more night. We were recommended to stay at the Crowne Plaza hotel. From check in to check out this was an excellent hotel. When we checked in the staff member Jayme was very helpful in arranging a late check out for us and an upgrade in room and making sure that we had everything that we needed. Out cases were taken to our room by Douglas who continued to be very helpful in arranging transport to the shopping mall and our return trip to the airport. The rates for the 1 night stay was very reasonable for the standard of hotel and room, which was very clean and spacious. The hotel pool and spa was open until midnight which the children enjoyed.
Overall if you are looking for a nice hotel located just off i drive near Universal with reasonable rates then the Crowne Plaza is the place. We only had a short stay but will remember it for the excellent service from the very helpful staff.

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
1 Thank simon d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnthonyLazzara, General Manager at Crowne Plaza Orlando - Universal Blvd, responded to this review, 26 June 2014
Your very kind comments are appreciated. I am glad that you enjoyed your short visit with us and hope you can return again soon and spend more time with us. There is so much to enjoy in the immiedate area. I am thankful that you mentioned Jayme and Douglas and will be sure to let them know of your praise.
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Additional Information about Crowne Plaza Orlando - Universal Blvd

Property: Crowne Plaza Orlando - Universal Blvd
Address: 7800 Universal Blvd, Orlando, FL 32819-8950
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Luxury Hotel in Orlando
#72 Business Hotel in Orlando
#96 Romantic Hotel in Orlando
#124 Family Hotel in Orlando
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Crowne Plaza Orlando - Universal Blvd 4*
Number of rooms: 400
Official Description (provided by the hotel):
When visiting the adventure capital of the world, enjoy the award winning service and experience of Crowne Plaza Orlando Universal. Recently voted the top hotel in guest satisfaction among all Crowne Plaza Hotels & Resorts, this Orlando, hotel is where relaxation meets adventure! The perfect blend of modern luxury and impeccable service with a premier setting soaring 15 stories over world renowned International Drive and offering views of popular local attractions and their fireworks or seasonal light shows. A masterpiece that blends Park Avenue elegance with the chic deco of South Beach. The hotel features complimentary scheduled shuttle service to the Universal Orlando Resort including Islands of Adventure, City Walk and Universal Studios, the Worlds of Discovery theme parks including Sea World of Orlando and water pakr, Aquatica, the Walt Disney World theme parks and Wet n Wild. The hotel is also a stop on the I Ride Trolley, serving Universal Boulevard and the International Drive areas for just dollars a day. ... more   less 
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Also Known As:
Crowne Plaza Orlando Universal Hotel Orlando
Orlando Crowne Plaza
Crown Plaza Orlando
Crowne Plaza Universal Orlando
Crowne Plaza Orlando - Universal Blvd Florida

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