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“Nothing but the Best”

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The Ritz-Carlton Orlando, Grande Lakes
Ranked #20 of 338 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
New York City, New York
Level 1 Contributor
3 reviews
3 hotel reviews
“Nothing but the Best”
Reviewed 1 December 2013

We were spoiled by a gift from parents to stay here and boy did they pick the right thing. We stayed just 2 nights on our way to another destination and the whole experience was magical. It was more to relax than anything and that is exactly what we did. The bar in the lobby was a great spot to hang out before or after dinner. The grounds are spectacular and they obviously pride themselves on them. The service from every staff member is perfect they must have hand picked them just for the way the approach you. Can't wait to go back for a longer stay.

  • Stayed November 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,638 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (509)
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Mount Dora, Florida
Level 6 Contributor
212 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 279 helpful votes
Reviewed 30 November 2013

This Ritz Carlton has it all - Nice location, beautiful grounds, and lovely rooms. The hotel has been tastefully updated since our last stay here 4 or 5 years ago. It's lighter, brighter and with a modern touch. The lobby bar is especially inviting.

The fitness center is very large and well equipped but the grounds are great for jogging, too. Run out the main drive, turn left at the entrance and run to Publix and back and it's a 4 mile round trip.

Any room you book will be fantastic but I recommend an executive suite (or better). They're very large and just beautiful with 2 separate balconies if you get one on the ends.

Book a room with club lounge access and you can't go wrong. Presentations are nice and especially tasty and change several times a day. Small portions are great so you can try several different items. The only things that aren't small are the cookies. I've never seen such giant cookies in my life. Wow! The service in the club lounge can't be beat. Trish, Michael, James and Logan along with others were all very attentive. Logan, being the youngest, is especially impressive since he is already so poised, well-spoken, and a very interesting person. My husband especially enjoyed James.

It was cold on Thanksgiving morning so we headed to the hot tub and then enjoyed the beautiful pool area. We used wifi which worked perfectly without the need for so much as a log in screen.

We enjoyed seeing the Gingerbread house being built for Christmas in the lobby. It smelled as good as it looked. It was a nice touch to have little gingerbread men cookies in a bowl available for guests to sample.

If you want the best, this is where you need to stay. The ladies and gentlemen of the Ritz Carlton will take care of you in style.

Room Tip: High floor rooms facing west (the pool) will have a view of the theme park fireworks at night.
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  • Stayed November 2013, travelled as a couple
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Helpful?
3 Thank mommabean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level 5 Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 November 2013

Stayed here during a business conference. Very impressed with everything about this hotel including the staff - first class. I was found a couple of times wandering the hallways looking for the meeting rooms and every employee I passed, regardless of their job, asked if they could help direct me. They honestly seemed to care about my stay.

You can stay anywhere. It's the people that make the difference that you'll remember. Marriott always excels with this.

  • Stayed September 2013, travelled on business
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Helpful?
Thank RoadN2Wheels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando
Level 4 Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 24 November 2013

From the moment you arrive, you know that you have arrived! From the landscaping, grand fountains, wonderful entrance and marble floors and green bamboo fragrance, very welcoming and refined. Check in was a breeze; the children sign in area was a nice touch. The lobby was small but opened up to a wonderful viewing/sitting area. The elevators whisked you up to your room, which was a maze of turns and halls. The carpeted halls, with classic overhead dome lights and sconces were well lit. The suite on the corner was well appointed; marble floors, mahogany and resort classic furniture, two balcony's and a wet bar. The master bedroom had both a chase lounge, king size bed (OMG, so comfortable), writing desk and dressing area. The master bathroom was elegant with double sinks, a tub small and a massive walk in shower. The bath products are luxurious and suitable for both male and female, not too sweet or manly; they should be available for purchase in the gift shop by the end of the year.
The only negative was the coffee maker is located at the wet bar but the cups, coffee, tea and condiments located in a drawer in the master bedroom under the television. There is ample unused space in the cabinet at the wet bar, totally illogical storage space for the coffee supplies.
Since were were there on business, we did not have the opportunity to utilize the facilities, but plan on another "leisure stay".
The eye for detail and service make this a great resort experience.

Room Tip: Corner rooms provide more room and a great view.
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  • Stayed November 2013, travelled on business
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Helpful?
1 Thank Love2cook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 6 Contributor
318 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 24 November 2013

This was my first stay at a Ritz Carlton and it was fantastic. The grounds are gorgeous, the service was impeccable, and my room was terrific (nice view from balcony). I was here for a conference so the amenities and service helped make the experience feel like fun and not just work.

  • Stayed April 2013, travelled on business
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Helpful?
1 Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA
Level 6 Contributor
143 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 23 November 2013

We had stayed here once before about 8 years ago. At that time we thought it was extremely nice with top quality decor and services. Since that time it has become a little worn in the decor area. It needs updating but is still good quality. The service is still good, the pool is quite nice and large. I had a massage that was very good. The spa was clean and of good quality. The grounds are well kept and there is a long walking path that is enjoyable. The restaurant food is very good. I would stay here again.

Room Tip: We had a suite.
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank Openstudio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orlando
1 review
Reviewed 22 November 2013

I was pressed for time and was told that there is a great restaurant located downstairs from the lobby, so I went. As I waited up front to be promptly seated did notice that there was no host or hostess present so I continued to wait. Soon after a gentleman by the name of David came up and graciously ask for my name and room number and he escorted me to my table. The same gentleman promptly took my drink order and ask me if I had any questions about the menu. I did tell him that I was in a hurry to get back to a business meeting. He then helped me with my order and also delivered it. In my entire life have I ever received such excellent service. Thank you David from the Vineyard Grill next time I am in town I will ask for you to be my server.

  • Stayed November 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Minamoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Property: The Ritz-Carlton Orlando, Grande Lakes
Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#9 Romantic Hotel in Orlando
#11 Green Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Official Description (provided by the hotel):
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 
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Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
The Ritz-Carlton Orlando, Grande Lakes Florida

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