We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Love it here”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Ritz-Carlton Orlando, Grande Lakes
Ranked #19 of 335 Hotels in Orlando
Certificate of Excellence
GreenLeadersSilver level
New York City, New York
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Love it here”
5 of 5 bubbles Reviewed 3 February 2014

We come here every year and love it! We always get the club access for an extra fee. The club lounge serves food 5 times a day (used to be 8 a few years ago) and they are served like a tapas style, in small bite size portions, and is self serve. The staff will bring out champagne or mixed drinks if you like. The club also has their own concierge that will arrange transportation, tickets to parks, etc. etc. The view from the club is gorgeous.
the rooms have been recently updated and they have exchanged the more traditional look for more modern look. Their bathrooms are very spacious and gorgeous with all the woodwork.
Pool is also beautiful and poolside staff is very friendly and helpful. The kiddie play area with slide, fountains, etc is a lot of fun, though there is very little shade in that area.
We also appreciate the healthy kids' food options the hotel offers at poolside bar.
It is also very close to the airport. Taxi ride is about $40

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coast2city
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,465 reviews from our community

Traveller rating
    1,728
    458
    170
    76
    33
See reviews for
813
561
61
698
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (488)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Greenwich, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 31 January 2014

It is NOT my first stay with Ritz Carlton worldwide, I, generally speaking, agree with people's saying - Nothing But the Best.

Come to Grande Lakes, I did find the staff are polite, friendly, and helpful. During my stay in Grande Lakes, I was slipped and fell in hotel and my back was hurt, and was sent to hospital... the worst experience I had so far is not only my pains but also the bad experience with hotel management. Clearly, they are internally mess - I can't find a right person to speak....

The Client Relationship manager, she is cold and mechanic, and without any personal touch.... the worst experience I had in my stays with five star hotels so far.

I have to extend my stay on my own expenses to make sure I can take transportation back home...

Excellent hardware - every five star hotel has; the service come to personal level, no every one can come to the excellent level....

  • Stayed January 2014, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank WDCTMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

The hotel lived up to its billing. Rooms were very comfortable. Housekeeping consistent. Food quality good, but a bit expensive, especially breakfast.

We took three rooms for our family. Nice view of the lake area and the fireworks.

The concierge staff was excellent. Helping us find holiday experiences from the amusement parks to fishing for bass, to finding a shooting gallery and racing go-karts. They were creative and helpful. Dining within the hotel was pretty crowded due to the holiday and they found nearby restaurants.

My youngest even found a piano to play in the (unused) conference center. The staff in the spa was very good.

Only real complaints. Ticketing by the separate parks office was slow and check in was more of an ordeal than it had to be.

Room Tip: ask for a view of the lake
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FourEasyPieces
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Princeton, New Jersey
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

Tagged along with my husband when he went to a conference this week for a quiet and relaxing 3 days. Our room on the 14th floor was well equipped and spotless, down to the rubber ducky sitting by the tub! Better views are on the pool/river side of hotel. The whole hotel is well run, clean, gorgeous, and every employee we came in contact with went out of their way to make us feel welcome, obviously Ritz does a great job taking care of their employees and it shows in how they treat their guests. Easy to drive to theme parks no more than 15-20 minutes away, or there are shuttles from the adjoining JW Marriott hotel several times a day that are complimentary. Was a nice place for a quick get-away, and I was very impressed with the conference rooms and everything they had going on, the hotel just absorbs everyone and seems to run very smoothly..

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marepo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lausanne, Switzerland
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 January 2014 via mobile

The hotel is 30 min away from the airport. Situated in a beautifully arranged environment of woodlands, lakes and golf course. Staff is very helpful and friendly, rooms are very comfortable and well decorated.
Meeting facilities can accommodate very large group of people. Restaurant provide for excellent quality food and a large variety of menus are available.
Many activits are available on site, with a very beautiful golf course swirling between lakes and forest. The spa is big and treatments are very good. Wroth a visit

Stayed January 2014, travelled on business
Helpful?
3 Thank Jmgreindl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton, New Hampshire
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 18 January 2014

This was our first timing staying at a Ritz Carlton hotel. We attended a wedding for a family member and we were delighted by this amazingly beautiful place! The grounds were gorgeous and the hotel was top notch.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lisab8s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 18 January 2014

It was an Awesome Event at the Ritz-Carlton Grande Lakes with twenty Elite Champions! We loved our stay! All of our group was very impressed with the courtesy of the Staff, cleanliness of the entire property,the quality of the food, and the service impeccable, My wife and I are looking forward to our next stay at a Ritz-Carlton. It was a fantastic experience! It makes me look at my
own business in a different light and all others that I visit.

Room Tip: Stay at a Ritz-Carlton soon for the Experience of a Lifetime!
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BennyHMcDaniel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Orlando hotels
Lake Buena Vista
Four Seasons Resort Orlando at Walt Disney World Resort
Waldorf Astoria Orlando
#27 of 335 in Orlando
4.5 of 5 bubbles 4,064 reviews
Villas of Grand Cypress
#1 of 335 in Orlando
5.0 of 5 bubbles 1,382 reviews
Show Prices
Show Prices
Show Prices
Floridays Resort Orlando
#20 of 335 in Orlando
4.5 of 5 bubbles 7,716 reviews
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton Orlando, Grande Lakes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton Orlando, Grande Lakes

Property: The Ritz-Carlton Orlando, Grande Lakes
Address: 4012 Central Florida Parkway, Orlando, FL 32837-7662
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Orlando
#4 Spa Hotel in Orlando
#9 Romantic Hotel in Orlando
#11 Green Hotel in Orlando
#15 Business Hotel in Orlando
#18 Family Hotel in Orlando
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Ritz-Carlton Orlando, Grande Lakes 5*
Number of rooms: 582
Official Description (provided by the hotel):
This 500-acre nature inspired luxury resort is located 10 miles from Walt Disney World; 10 miles from Airport and 7 miles from Universal Orlando. Guests can enjoy on-site eco-tours, kayaking, fishing, tennis courts, championship golf course, award-winning spa with adult-only pool and dining by James Beard award-winning chefs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Hotels.com, Southall Travel, Odigeo, Agoda, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your The Ritz-Carlton Orlando, Grande Lakes reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
The Ritz-Carlton Orlando, Grande Lakes Florida

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing