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“Long way to Magic Kingdom but otherwise brilliant!!!”

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Ramada Plaza Resort and Suites Orlando International Drive
Ranked #237 of 336 Hotels in Orlando
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Long way to Magic Kingdom but otherwise brilliant!!!”
Reviewed 31 May 2014 via mobile

We were a party of 6 in 4 bedrooms. Ages 44-13...the service from Liz was outstanding! We could not thank her enough...so helpful, kind and easy to talk too. The pool is fab however it is in the shade by 3 which isn't always a bad thing as we have found the hottest part of the day to be between 2-5pm. We are a few minutes to Universal, $7 in a taxi but 20 mins to Disney Land costing either $30-40 in a taxi or you can get the shuttle from the hotel which we didn't find convenient. You can also use the I-ride then a local bus to Disney which takes 1hour20mins, so as you can imagine we took a taxi. If you stay here I recommend going to Applebee's for dinner, that became our 'local' restaurant due to it being round the corner which is what you need after a long day at the park...lovely food and staff.
Bed was always made by the maids everyday which was lovely. I would certainly stay here again. Ps we were in the old tower and no issues at all. On a holiday like this you are only in your room for sleep and the beds are so comfy xx

  • Stayed May 2014
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Helpful?
1 Thank Sleephead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Enniscorthy, Ireland
Level Contributor
6 reviews
Reviewed 30 May 2014

We found our stay in the new north tower perfect! Our room was spotless and the breakfast was really nice. The staff, including cleaning ladies, were helpful and very friendly! Great location! Can't recommend highly enough!!

  • Stayed May 2014
    • Value
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Helpful?
Thank Gretta32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this review, 18 June 2014
Dear Gretta32,
Thank you so much for your time that you took to provide our staff with your lovely feedback! We are happy to see you enjoyed the services our hotel offers and that you and your family enjoyed the new tower. It is always a delight to our guests! Thank you once again and we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando
1 review
Reviewed 30 May 2014

Service was terrible. Never given enough towels and no face cloths given; when calling to get them brought to room, was told that maids run out of wash cloths by time reaching our room, so we have to call for them. Only way to have lights on is to have key punched in at all times while in room. Front desk also poor service!!!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Lorna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this review, 18 June 2014
Dear Lorna F,
Thank you very much with providing us with your thoughts on the Ramada. As much as we don't like to hear that our guests did not enjoy their stay, we are very appreciative of your honesty and suggestions. We will take this into consideration as we continue to make the Ramada the best it can be. Thank you once again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Westport, Ireland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014 via mobile

We were on the last few days of our honeymoon and had booked this through out travel agent so had expected this to be a nice hotel, really wish I had done more research myself and read the reviews.

When we arrived we were waiting almost a half hour to check in, there was only one girl at reception for most of that time, and a big queue of people waiting. When it came to our turn we were told that there would be a charge for use of the in room safe , which wasn't much around $2.50 per day but I just thought it was a bit mean of them.

Our room was in the old tower, the outside area going to the lifts is in serious need of maintenance, the lifts are dirty and old and make noises that would sometimes make you want to take the stairs!!

The area outside our room was again dirty and in need of a makeover, the door to our room looked like it had been forced open at some stage which didn't give us much confidence in the area!

We were on our honeymoon so were extremely disappointed to find two small double beds in the room. The room itself was dated but fine it has a new flat screen tv and a microwave and fridge which is handy. The view was nice overlooking the lake but the air con is like a tractor in the corner! So noisy! Also there were two pieces of metal jutting out if the side of one if the beds which I kept catching my leg on.

My husband went to reception and explained that we would like to change to a nicer room with one big bed as we were on our honeymoon and they said they were full .

Also what annoyed me was that the reception staff had no clue when I asked them about getting tickets for the local attractions or advice on where to go. Anyway we were very disappointed with this hotel, and would never stay here again.

Stayed May 2014, travelled as a couple
Helpful?
Thank Garglegar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this review, 29 May 2014
Dear Garglegar,
Thank you very much with providing us with your thoughts on the Ramada. As much as we don't like to hear that our guests did not enjoy their time at our hotel, we are very appreciative of your honesty and suggestions. Our staff will be sure to fix the problems that occurred during your stay! We will take this into consideration as we continue to make the Ramada the best it can be. Thank you once again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Resort and Suites Orlando International Drive

Property: Ramada Plaza Resort and Suites Orlando International Drive
Address: 6500 International Dr, I-4 Exit 74-A, Orlando, FL 32819-8218
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #237 of 336 Hotels in Orlando
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Plaza Resort and Suites Orlando International Drive 3*
Number of rooms: 295
Official Description (provided by the hotel):
Offers: All Rooms are Lakeview offering Double Queen Beds or Kings. Free use of Microwave/Refrigerator. Free Cont'l Breakfast. Free Transfer to Magic Kingdom. Free Wi-Fi. ... more   less 
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Also Known As:
Ramada Inn International Drive Orlando Hotel Orlando
Ramada International Drive Orlando
Ramada Orlando
Ramada Inn Orlando
Ramada Plaza Resort And Suites Orlando International Drive Florida

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