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Ramada Plaza Resort and Suites Orlando International Drive
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Reviewed 23 August 2014

NB we stayed in the newer North tower, a lot of the bad reviews appear to be about the old south tower
.
Good points:
*Good location on international drive, so easy to get to places
*Free transport to Disney, universal, water parks etc (ask for times at reception)
*Walkable to universal (get i-ride trolley bus from stop 11 north to stop 7 north, cross the road at the level crossing, walk past i-hop restaurant, turn up universal drive, 10 minute walk from here.
*Free wifi - with good coverage in room, by pool etc.
*Good breakfast (Bread, bagels, waffle maker (with a queue), cereals, hash browns (most days), oranges and normally bananas or apples, yoghurt, plus apple & orange juices, tea, coffee
*Great view from breakfast - if you are in the north tower with the dining on the 2nd floor, try sitting outside on the balcony, it is quiet (and a little hot) but with a great view of the lake
*5 minute walk to wet'n'wild
*Ample car parking, we never had a problem parking in the hotel car park
*good pool - although closed earlier than we would have liked - in the shade from 2ish so nice to cool down after hot day. plentiful supply of towels for pool use provided.
*Computer room with printers


Bad Points:
*Housekeeping, we had 4 in our room, it became a running joke as to how many towels we would be left with each day (anything from 0-4) or if they would have taken the extra sheets we asked for from the sofa bed. Reception appeared used to people asking for towels / sheets.
*Had to pay daily fee for room safe
*Kitchen provided (coffee maker, fridge, micro, hot plate, sink & ice bucket) but nothing else, - we didn't notice until last day they would have provided a kitchen "pack" of "disposable items" on request, so assume this is disposable plates & utensils but no pans etc


Final comments:
*Nearest semi decent place to buy food is Walgreens - Stop no 8 North on i-ride trolley buses.
*Buy the weekly or fortnightly passes for the trolley buses, we used the buses most days and found them great.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
4  Thank cw8co
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this reviewResponded 1 September 2014

Dear cw8co,
Thank you very much for taking the time to leave us with your feedback on the Ramada. Our staff here gladly appreciates your kind words as well as your suggestions. As for your complaints, I will be sure to report them to the respective department as soon as possible to be examined immediately. Thank you once again, and we hope to see you join us each time you are in the area!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

We stayed here as we were on a budget and wanted to stay one night as we had travelled up to Orlando from another part of Florida to spend a couple of days at the parks which are only a very short drive from here.

As we were on a budget we stayed in the older more run down section of the hotel which is really in need of some TLC, however it did look like they had begun to look at upgrading parts of it. The room was fine for the money paid however I would recommend that you take a look at the difference in price between the older and newer parts of the hotel as I think we would have enjoyed our stay more if we had been in the better part.

Room Tip: Look at staying in the new part of the hotel
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Flying_Scotzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this reviewResponded 1 September 2014

Dear Flying_Scotzman,
Thank you for taking the time to provide us with your thoughts on the Ramada on International Drive in Orlando! Our staff appreciates your kind words and your suggestions. As for those suggestions, we will look at them and take each one into consideration for this will help our future guests enjoy their stay. We would like to thank you again and we hope you join us each time you are in the city.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this reviewResponded 1 September 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 August 2014 via mobile

When we checked into the hotel we were told the elevator did not work but would be repaired in 1 hour ( thank god because they put us on the 8th floor). So we went to dinner and came back over 2 hours later and the elevators were still not working. When we went to the front desk Marcel really seemed like he could care less to be bothered with out request to have a room on a lower floor. Once we finally got that switched we went to our 4th floor room and found a roach on the pillow, mold in the bathroom, and water damage on the ceiling from the above room. For the same price I would not stay here again- their are too many options in Orlando to operate with this many issues.

Stayed: August 2014, travelled with friends
1  Thank Madalyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this reviewResponded 1 September 2014

Dear Madalyn S,
Thank you for taking the time to leave us with your feedback on the Ramada. It is very disappointing to hear that you did not enjoy your stay while at this hotel. As the guest relations manager, I would like to apologize on the behalf of the Ramada for any inconveniences that occurred during your stay. We hope you will give us a second chance to show you what this hotel is truly made of.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RamadaIdrive, Guest Relations Manager at Ramada Plaza Resort and Suites Orlando International Drive, responded to this reviewResponded 4 May 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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