Arrived for an 11 night stay at a three bed lock-out. Greeting was the worse I have ever received. The reception team really didnt want to be there.
We were expecting twin beds in our 3 bedroom suite but there was onlt double beds. When queried with reception I was told they dont have rooms with twin beds! So why advertise this? I wouldnt have stayed there. This meant I have to share double bed with my teenage son. Not great.
Next surprise, no free wi fi. The internet connection is chargeable PER DEVICE!. With 3 teenagers, not brilliant. Also, it's not cheap and it's slow. There are also no computers on site; you have to travel across the road to twin site.
The suite was spacious and everything worked excess the main shower was as powerful as a gnat peeing. The suite was clean. The beds sheets were only changed once in 11 days which I find unacceptable.
The whole complex was clean and tidy and the pool was great. It's large enough and ranges from 3ft to 5ft deep which is great for kids.
- Official Description (provided by the hotel):
- Cypress Pointe Resort is a timeshare resort managed by Vacation Resorts International. ... more less
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- Also Known As:
- Cypress Pointe Hotel Orlando
- Cypress Pointe Grande Hotel
- Cypress Point Resort
- Cypress Pointe Orlando
- Cypress Pointe Grande Resort
- Cypress Pointe Grand Villas
- Cypress Pointe Resort Orlando, Florida