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“Falling apart”

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Ramada Orlando Near Convention Center
Ranked #304 of 341 Hotels in Orlando
Reviewed 7 September 2013

Very old and falling apart furniture, drawers were noise, not open even half way, bed was broken in my side so my back took one for the team,
Cleaning lady never got all the trash out,
Not to mention tv was a 15 year old, remote same thing,
A/c was noise, and old blender buttons like, it was better to have turned off

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Ramada
Thank Luis Diego V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaCCIDGM, General Manager at Ramada Orlando Near Convention Center, responded to this reviewResponded 10 September 2013

Dear Luis,

Thank you for taking time to share your comments regarding your recent stay. Our team was dismayed to find that your accommodations did not meet your expectations. We hope that you reported your concerns during your stay so that our team could correct any issues.

We invite you to contact us to discuss your stay. We would like to determine the room number so that we may follow up with your feedback to ensure future guest satisfaction.

Once again, please accept our sincere apology for your less than satisfactory stay.

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490 - 496 of 1,024 reviews

Reviewed 5 September 2013

When booking a package with Universal Studios, one assumes that the quality of accommodation might be good. If you are wary of black mould or have a mould allergy, you would be assuming wrong. We were placed on the third floor. No problem there. Beds were comfortable, as were the pillows. Fridge in room was handy. Breakfast was fine. That was not the problem.... Upon entering our room we noticed the air conditioner was in poor condition and full of mouldy water. In the hall, a ceiling had collapsed and there was black mould down a wall and picture. A garbage can was catching any dripping water. Again mouldy. (I have a mould allergy......)

Should we have complained? Yes. Why didn't we leave? We spent the night sleeping at the hotel and that was it. (I cannot even tell you if there was a pool, we spent so little time there.) The location was great and I am not good with conflict. After driving from Canada, decided to "live with it". Should not have...

Consider yourself warned.

  • Stayed: August 2013, travelled with family
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Thank kathip03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaCCIDGM, General Manager at Ramada Orlando Near Convention Center, responded to this reviewResponded 10 September 2013

Dear Guest,

Thank you for taking time to share your feedback. Please accept our sincere apologies for the issue with the leak on the third floor. We regret that you did not mention your concerns during your stay; we would have been happy to have moved your room to ensure a more pleasant experience for you. Guest satisfaction is extremely important to us, and we encourage our guests to communicate with us during their stay to ensure the best stay possible.

Although the roof issue was unforeseen, our maintenance team did lower a portion of the roof in an effort to contain the problem as they investigated the issue. We have contacted a professional vendor to troubleshoot the issue and are working to have the problem corrected. The picture that you mentioned has been removed and the area has been thoroughly cleaned.

Again, please accept our apologies for your less than satisfactory stay. If you have the opportunity to return to the Orlando area, I hope that you will contact me personally to arrange your accommodations and ensure that you experience the hotel as your first stay should have been.

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Reviewed 5 September 2013

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Ramada
Thank Michael K
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 5 September 2013

It servered the all the requirements but nothing special. Breakfast was ok, just Waffles, bread Butter and Fruit Juice ( Not fresh fruit) with Flakes and Milk.
Location is good near to Universal Studios just 4 miles. There is shuttle bus for Disney Parks at 7.20 a.m. and 11.00 a.m. return by 9.00 p.m and 10.30 p.m.
4 Indian restaurants are near by. WalGreen super Market is on 10 minutes walking distance. Ponderosa- for Break Fast or even for the dinner ( closes at 10.00 p.m.) is very good.
Washing Machine and Dryer ( at $ 1.75 each ) is good facility.
I Paid around $60 per night but cheaper rate is also available at this hotel from site or other similar hotels are available at better rate.
YMCA facility must be good but couldn't find time to go there.

Room Tip: I-95 main high Way is next to compound Wall, but we got room at otherside so better to ask for quite...
See more room tips
  • Stayed: July 2013, travelled as a couple
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Thank anand V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaCCIDGM, General Manager at Ramada Orlando Near Convention Center, responded to this reviewResponded 10 September 2013

Dear Guest,

Thank you for sharing your feedback regarding your recent stay. We were pleased to hear that you enjoyed our location just off of International Drive, which is ideally located to attractions, restaurants, shopping, and entertainment venues—as well as the convention center.

As you mentioned, we are pleased to offer a complimentary hot breakfast each morning that typically includes scrambled eggs, sausage, bacon, waffles, cereal (hot & cold), yogurt, fresh baked pastries, fresh fruit, milk, juice, and coffee. We apologize if you did not find variety in the selection offered.

Thank you for providing us with the opportunity to serve you during your stay. We hope to have the pleasure of hosting your return stay soon.

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Reviewed 30 August 2013

I was placed on the third floor and outside the room was two garbage cans catching water from the ceiling. Also, while I was there the rain fell and the carpet outside my room door was soaked. The ice machine in the common area on the third floor does not seem to work and has mildew on the section that should be pulled down to get ice.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Ramada
1  Thank Andrea E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaCCIDGM, General Manager at Ramada Orlando Near Convention Center, responded to this reviewResponded 3 September 2013

Thank you for taking time to share your feedback. We were pleased to hear that you enjoyed our great location just off International Drive--near the Orlando attractions, shopping, and entertainment.

Please accept our sincere apologies for the issue with the leak on the third floor. We have contacted a vendor to troubleshoot the issue and are working to have the problem corrected.

We are happy to report that our Maintenance team has reported that the 3rd floor ice machine is working properly. Although our team cleans the machines on a regular basis, they have followed up with a deep cleaning of the machine to address the concerns that you expressed.

It was a pleasure hosting your stay. We hope to have the opportunity to host your return visit soon.

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Reviewed 27 August 2013

We spent 2 nights too many in room 345. We should have known something was wrong when there was a 4 foot tall trash can in the hallway half full of water. The carpet in the room was wet by the window and desk furniture legs were black with mildew. On the second day there it had rained and water was dripping from the hall ceiling. We had to have the keycards recharged 4 times in 2 days. I sent a message on the Ramada site but never received a response from management. This leaky ceiling has been going on for a while because the picture in the hallway had black mildew on it and the wallpaper was stapled to hold it up.

  • Stayed: August 2013, travelled with family
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1  Thank 241Anita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

  • Stayed: August 2013, travelled on business
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Review collected in partnership with Ramada
Thank Lori R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RamadaCCIDGM, General Manager at Ramada Orlando Near Convention Center, responded to this reviewResponded 26 August 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ramada Orlando Near Convention Center

Address: 8342 Jamaican Ct, Orlando, FL 32819-9313
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #304 of 341 Hotels in Orlando
Price Range: £45 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada Orlando Near Convention Center 2.5*
Number of rooms: 134
Official Description (provided by the hotel):
Choose the Ramada Convention Center I-drive Orlando and you'll stay close to all major central Florida attractions while enjoying popular amenities such as free high-speed Internet access and more. Located just 2 miles from Universal Studios, SeaWorld Orlando, and only five miles from Walt Disney World, this hotel offers unparalleled convenience. The Orange County Convention Center is only 1 mile away. You can take care of your shopping needs at Florida Mall or The Mall at Millenia. ... more   less 
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Also Known As:
Ramada Inn Convention Center i-Drive Hotel Orlando
Ramada Inn Orlando
Ramada Inn i Drive
Ramada Orlando Near Convention Center Florida

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